Home » IBM Manuals » Desktops » IBM x3655 » Manual Viewer

IBM x3655 Service Guide - Page 209

power-control

UPC - 883436014533

Add to My Manuals
Save this manual to your list of manuals

Page 209 highlights

N no beep symptoms 115 notes 2 notes, important 184 notices electronic emission 187 FCC, Class A 187 notices and statements 2 O online publications 2 operator information panel 5 operator information panel assembly, replacing 74 optional device problems 134 OSA SMBridge management utility program enabling and configuring 21 installing 30 P parts listing 97 PCI expansion slots 4 pointing device problems 129 port connectors 12 POST beep codes 107 error codes 118 error log 117 power problems 135 power cords 103 power problems 175 power supply installing 69 operating requirements 69 specifications 4 power supply LED errors 143 power-control button 6 power-control-button shield 6 power-cord connector 7 power-on LED 6, 7 problem isolation tables 126 problems Ethernet controller 176 hard disk drive 127 intermittent 128 keyboard 129 memory 130 microprocessor 131 monitor 132 optional devices 134 POST/BIOS 118 power 135, 175 serial port 136 software 137 undetermined 177 USB port 138 video 138 problems, DVD-ROM drive 126 publications 1 R recovering the BIOS code 156 Remote Supervisor Adapter II SlimLine, installing 49 Remote Supervisor Adapter II SlimLine, removing 48 removing adapter 43 battery 70 CD-RW/DVD drive 55 cover 39 DIMM 62 fan 65 hard disk drive 53 operator information panel assembly 74 RAID controller 50 Remote Supervisor Adapter II SlimLine 48 SAS backplane 76 system board 93 replacement parts 97 replacing battery 70, 72 CD-RW/DVD drive 55 operator information panel assembly 74 SAS backplane 76 riser card installing 84 removing 84 replacing 84 riser-card assembly location 43 S SAS backplane, replacing 76 SAS connector 7 SCSI Attached Disk Test 144 SCSI connector location 11 serial connector 8 serial over LAN commands connect 33 identify 33 power 33 reboot 33 sel get 33 sol 33 sysinfo 33 serial port problems 136 server replaceable units 97 ServerGuide Setup and Installation CD 17 using 17 service processor messages 157 service, calling for 178 size 4 software problems 137 Index 191

Section	Page
Contents	5
Safety	9
Guidelines for trained service technicians	10
Inspecting for unsafe conditions	10
Guidelines for servicing electrical equipment	10
Safety statements	12
Chapter 1. Introduction	19
Related documentation	19
Notices and statements in this document	20
Features and specifications	22
Server controls, LEDs, and connectors	23
Front view	23
Rear view	25
Internal connectors, LEDs, and jumpers	26
System-board optional-device connectors	27
Riser-card optional-device connectors	28
System-board internal connectors	29
Power-backplane-card internal connectors	29
System-board external connectors	30
System-board jumpers	31
System-board LEDs	33
Riser-card assembly LEDs	33
Chapter 2. Configuration information and instructions	35
Updating the firmware	35
Configuring the server	35
Using the ServerGuide Setup and Installation CD	35
Using the Configuration/Setup Utility program	36
Using the ServeRAID configuration programs	36
Using the ServeRAID Configuration Utility program	37
Using ServeRAID Manager	37
Using the baseboard management controller	39
Enabling and configuring SOL using the OSA SMBridge management utility program	39
Installing the OSA SMBridge management utility program	48
Using the baseboard management controller utility programs	50
Updating the UUID	51
Updating the DMI/SMBIOS data	51
Chapter 3. Removing and replacing server components	53
Installation guidelines	53
System reliability guidelines	54
Working inside the server with the power on	54
Handling static-sensitive devices	55
Returning a device or component	55
Connecting the cables	55
Removing and replacing Tier 1 CRUs	57
Removing the cover	57
Installing the cover	58
Removing the air baffle	59
Installing the air baffle	60
Removing an adapter	61
Installing an adapter	62
Removing the external SAS cable	63
Installing the external SAS cable	64
Removing the Remote Supervisor Adapter II SlimLine	66
Installing the Remote Supervisor Adapter II SlimLine	67
Removing the ServeRAID SAS controller	68
Installing a ServeRAID SAS controller	69
Removing a hard disk drive	70
Installing a hard disk drive	71
Removing a CD-RW/DVD drive	73
Installing a CD-RW/DVD drive	74
Removing an optional tape drive	75
Installing an optional tape drive	75
Installing the tape drive in a 3.5-inch model server	75
Installing the tape drive in a 2.5-inch model server	77
Removing a memory module	80
Installing a memory module	80
Removing a hot-swap fan	82
Installing a hot-swap fan	83
Removing the fan-bracket assembly	84
Installing the fan-bracket assembly	85
Removing a hot-swap power supply	86
Installing a hot-swap power supply	87
Removing the battery	88
Installing the battery	90
Removing and replacing Tier 2 CRUs	91
Removing the operator information panel assembly	92
Installing the operator information panel assembly	93
Installing and removing the hard disk drive backplane	94
Removing the 3.5-inch-drive backplane	94
Installing the 3.5-inch-drive backplane	95
Removing the 2.5-inch-drive backplane	96
Installing the 2.5-inch-drive backplane	97
Removing the CD/DVD media backplane	98
Installing the CD/DVD media backplane	99
Removing the power backplane	100
Installing the power backplane	101
Removing the riser-card assembly	102
Installing the riser-card assembly	103
Removing and replacing FRUs	104
Replacing the 3.5-inch-drive center bracket	104
Removing the center bracket	104
Installing the center bracket	105
Removing a microprocessor	105
Installing a microprocessor	106
Removing a heat-sink retention module	108
Installing a heat-sink retention module	109
Removing the system board and shuttle	111
Installing the system board and shuttle	112
Chapter 4. Parts listing, System x3655, Type 7985	115
Replaceable server components	115
Power cords	121
Chapter 5. Diagnostics	125
Diagnostic tools	125
POST	125
POST beep codes	125
Beep code descriptions	126
No-beep symptoms	133
Error logs	134
Viewing error logs from the Configuration/Setup Utility program	135
Viewing the BMC system event log from the diagnostic programs	135
Clearing the error logs	135
POST error codes	136
Checkout procedure	142
About the checkout procedure	142
Performing the checkout procedure	142
Troubleshooting tables	144
CD or DVD drive problems	144
General problems	145
Hard disk drive problems	145
Intermittent problems	146
USB keyboard, mouse, or pointing-device problems	147
Memory problems	148
Microprocessor problems	149
Monitor problems	150
Optional-device problems	152
Power problems	153
Serial port problems	154
ServerGuide problems	154
Software problems	155
Universal Serial Bus (USB) port problems	156
Video problems	156
Light path diagnostics	156
Remind button	158
Light path diagnostics LEDs	159
Power-supply LEDs	160
Diagnostic programs, messages, and error codes	162
Running the diagnostic programs	162
Diagnostic text messages	163
Viewing the test log	163
Diagnostic error codes	163
Recovering the BIOS code	174
System event/error log messages	175
IPMI BMC system-error log messages	182
BIOS-logged BMC system-error log messages	191
Solving SCSI problems	193
Solving power problems	193
Solving Ethernet controller problems	194
Solving undetermined problems	195
Problem determination tips	196
Calling IBM for service	196
Appendix A. Getting help and technical assistance	199
Before you call	199
Using the documentation	199
Getting help and information from the World Wide Web	200
Software service and support	200
Hardware service and support	200
IBM Taiwan product service	200
Appendix B. Notices	201
Trademarks	201
Important notes	202
Product recycling and disposal	203
Battery return program	204
Electronic emission notices	205
Federal Communications Commission (FCC) statement	205
Industry Canada Class A emission compliance statement	205
Australia and New Zealand Class A statement	205
United Kingdom telecommunications safety requirement	205
European Union EMC Directive conformance statement	206
Taiwanese Class A warning statement	206
Chinese Class A warning statement	206
Japanese Voluntary Control Council for Interference (VCCI) statement	206

Match case Limit results 1 per page

beep

symptoms

115

notes

notes,

important

184

notices

electronic

emission

187

FCC,

Class

187

notices

and

statements

online

publications

operator

information

panel

operator

information

panel

assembly,

replacing

optional

device

problems

134

OSA

SMBridge

management

utility

program

enabling

and

configuring

installing

parts

listing

PCI

expansion

slots

pointing

device

problems

129

port

connectors

POST

beep

codes

107

error

codes

118

error

log

117

power

problems

135

power

cords

103

power

problems

175

power

supply

installing

operating

requirements

specifications

power

supply

LED

errors

143

power-control

button

power-control-button

shield

power-cord

connector

power-on

LED

problem

isolation

tables

126

problems

Ethernet

controller

176

hard

disk

drive

127

intermittent

128

keyboard

129

memory

130

microprocessor

131

monitor

132

optional

devices

134

POST/BIOS

118

power

135,

175

serial

port

136

software

137

undetermined

177

USB

port

138

video

138

problems,

DVD-ROM

drive

126

publications

recovering

the

BIOS

code

156

Remote

Supervisor

Adapter

SlimLine,

installing

Remote

Supervisor

Adapter

SlimLine,

removing

adapter

battery

CD-RW/DVD

drive

cover

DIMM

fan

hard

disk

drive

operator

information

panel

assembly

RAID

controller

Remote

Supervisor

Adapter

SlimLine

SAS

backplane

system

board

replacement

parts

replacing

battery

70,

CD-RW/DVD

drive

operator

information

panel

assembly

SAS

backplane

riser

card

installing

removing

replacing

riser-card

assembly

location

SAS

backplane,

replacing

SAS

connector

SCSI

Attached

Disk

Test

144

SCSI

connector

location

serial

connector

serial

over

LAN

commands

connect

identify

power

reboot

sel

get

sol

sysinfo

serial

port

problems

136

server

replaceable

units

ServerGuide

Setup

and

Installation

using

service

processor

messages

157

service,

calling

for

178

size

software

problems

137

Index

191