IBM x3655 Service Guide - Page 188

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, "Parts listing, System x3655, Type 7985," on page 97 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. BMC log message Sensor Sensor number type Action Fan 6 detected 55 04 Replace or install the fan. Assertion 00 (Not detected) Fan 6 detected 55 04 Information only Assertion 01 (Presence detected) Drive 1 status 60 C1 Information only Drive 2 status 61 C1 Information only Drive 3 status 62 C1 Information only Drive 4 status 63 C1 Information only Power supply 1 status 70 08 Information only Assertion 00 (Presence detected) Power supply 1 status 70 08 1. Check the primary voltages to the power supply. Assertion 01 (Power supply failure) or 03 (Power supply ac loss) 2. Reseat power supply 1. 3. Replace power supply 1. 4. (Trained service technician only) Replace the system board. Power supply 2 status 71 08 Information only Assertion 00 (Presence detected) Power supply 2 status 71 08 1. Check the primary voltages to the power supply. Assertion 01 (Power supply failure) or 03 (Power supply ac loss) 2. Reseat power supply 2. 3. Replace power supply 2. 4. (Trained service technician only) Replace the system board. NMI state 80 13 Make sure that the system software is operating correctly and does not conflict with other software; the system software has created a software NMI. Front cable panel detect 83 1B 1. Make sure that the operator panel cable is connected. 2. Replace the operator information panel assembly. USB cable detect 84 1B 1. Make sure that the front panel USB cable is connected. 2. Replace the front panel USB cable. DASD backplane detect 85 1B 1. Make sure that the SAS signal cable is connected. 2. Replace the SAS signal cable. IDE cable detect 86 1B 1. Make sure that the IDE power cable is connected. 2. Replace the IDE power cable. 170 IBM System x3655 Type 7985: Problem Determination and Service Guide

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v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
Chapter
4,
“Parts
listing,
System
x3655,
Type
7985,”
on
page
97
to
determine
which
components
are
customer
replaceable
units
(CRU)
and
which
components
are
field
replaceable
units
(FRU).
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only),”
that
step
must
be
performed
only
by
a
trained
service
technician.
BMC
log
message
Sensor
number
Sensor
type
Action
Fan
6
detected
Assertion
00
(Not
detected)
55
04
Replace
or
install
the
fan.
Fan
6
detected
Assertion
01
(Presence
detected)
55
04
Information
only
Drive
1
status
60
C1
Information
only
Drive
2
status
61
C1
Information
only
Drive
3
status
62
C1
Information
only
Drive
4
status
63
C1
Information
only
Power
supply
1
status
Assertion
00
(Presence
detected)
70
08
Information
only
Power
supply
1
status
Assertion
01
(Power
supply
failure)
or
03
(Power
supply
ac
loss)
70
08
1.
Check
the
primary
voltages
to
the
power
supply.
2.
Reseat
power
supply
1.
3.
Replace
power
supply
1.
4.
(Trained
service
technician
only)
Replace
the
system
board.
Power
supply
2
status
Assertion
00
(Presence
detected)
71
08
Information
only
Power
supply
2
status
Assertion
01
(Power
supply
failure)
or
03
(Power
supply
ac
loss)
71
08
1.
Check
the
primary
voltages
to
the
power
supply.
2.
Reseat
power
supply
2.
3.
Replace
power
supply
2.
4.
(Trained
service
technician
only)
Replace
the
system
board.
NMI
state
80
13
Make
sure
that
the
system
software
is
operating
correctly
and
does
not
conflict
with
other
software;
the
system
software
has
created
a
software
NMI.
Front
cable
panel
detect
83
1B
1.
Make
sure
that
the
operator
panel
cable
is
connected.
2.
Replace
the
operator
information
panel
assembly.
USB
cable
detect
84
1B
1.
Make
sure
that
the
front
panel
USB
cable
is
connected.
2.
Replace
the
front
panel
USB
cable.
DASD
backplane
detect
85
1B
1.
Make
sure
that
the
SAS
signal
cable
is
connected.
2.
Replace
the
SAS
signal
cable.
IDE
cable
detect
86
1B
1.
Make
sure
that
the
IDE
power
cable
is
connected.
2.
Replace
the
IDE
power
cable.
170
IBM
System
x3655
Type
7985:
Problem
Determination
and
Service
Guide