IBM x3655 Service Guide - Page 191

BIOS-logged, system-error, messages

Page 191 highlights

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, "Parts listing, System x3655, Type 7985," on page 97 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. BMC log message Sensor Sensor number type Action Processor n initiated sync AB-AC 21 flood: Slot n error (possible timeout condition) 1. Reseat the failing adapter. 2. Replace the failing adapter. 3. (Trained service technician only) Replace the system board. Secondary HT2100 AB-AC 21 initiated sync flood: PCI-e slot n error 1. Reseat the failing adapter. 2. Replace the failing adapter. 3. (Trained service technician only) Replace the system board. PCI PME AC 09 Information only DASD backplane detect AD 1B Information only IDE cable detect AE 1B Information only SEL fullness B6 D0 Information only CPU 1 hot C0 01 Information only CPU 2 hot C1 01 Information only CPU 3 hot C2 01 Information only CPU 4 hot C3 01 Information only BIOS-logged BMC system-error log messages BIOS can log two types of system-event log messages: POST events, which occur during system start-up, and SMI events, which are generally run time errors detected by hardware. The server logs OEM-specific BIOS messages in the BMC system-event log. The following table describes the four BIOS sensor types logged in the BMC system-event log. You can obtain third-party software to provide BMC system-event log translations for detailed byte definitions and repair actions. v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v SeeChapter 4, "Parts listing, System x3655, Type 7985," on page 97 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. Sensor type Sensor type code Byte definition and description OEM POST with time stamp 0xC0 Byte 11 POST Error/Event Type 0x00 POST PCI POST Event/Error 0x01 POST PCI Processor Event/Error 0x02 POST Memory Event/Error 0x04 POST Bus Event/Error 0x05 POST Chipset Event/Error Chapter 5. Diagnostics 173

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v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
Chapter
4,
“Parts
listing,
System
x3655,
Type
7985,”
on
page
97
to
determine
which
components
are
customer
replaceable
units
(CRU)
and
which
components
are
field
replaceable
units
(FRU).
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only),”
that
step
must
be
performed
only
by
a
trained
service
technician.
BMC
log
message
Sensor
number
Sensor
type
Action
Processor
n
initiated
sync
flood:
Slot
n
error
(possible
timeout
condition)
AB-AC
21
1.
Reseat
the
failing
adapter.
2.
Replace
the
failing
adapter.
3.
(Trained
service
technician
only)
Replace
the
system
board.
Secondary
HT2100
initiated
sync
flood:
PCI-e
slot
n
error
AB-AC
21
1.
Reseat
the
failing
adapter.
2.
Replace
the
failing
adapter.
3.
(Trained
service
technician
only)
Replace
the
system
board.
PCI
PME
AC
09
Information
only
DASD
backplane
detect
AD
1B
Information
only
IDE
cable
detect
AE
1B
Information
only
SEL
fullness
B6
D0
Information
only
CPU
1
hot
C0
01
Information
only
CPU
2
hot
C1
01
Information
only
CPU
3
hot
C2
01
Information
only
CPU
4
hot
C3
01
Information
only
BIOS-logged
BMC
system-error
log
messages
BIOS
can
log
two
types
of
system-event
log
messages:
POST
events,
which
occur
during
system
start-up,
and
SMI
events,
which
are
generally
run
time
errors
detected
by
hardware.
The
server
logs
OEM-specific
BIOS
messages
in
the
BMC
system-event
log.
The
following
table
describes
the
four
BIOS
sensor
types
logged
in
the
BMC
system-event
log.
You
can
obtain
third-party
software
to
provide
BMC
system-event
log
translations
for
detailed
byte
definitions
and
repair
actions.
v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
SeeChapter
4,
“Parts
listing,
System
x3655,
Type
7985,”
on
page
97
to
determine
which
components
are
customer
replaceable
units
(CRU)
and
which
components
are
field
replaceable
units
(FRU).
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only),”
that
step
must
be
performed
only
by
a
trained
service
technician.
Sensor
type
Sensor
type
code
Byte
definition
and
description
OEM
POST
with
time
stamp
0xC0
Byte
11
POST
Error/Event
Type
0x00
POST
PCI
POST
Event/Error
0x01
POST
PCI
Processor
Event/Error
0x02
POST
Memory
Event/Error
0x04
POST
Bus
Event/Error
0x05
POST
Chipset
Event/Error
Chapter
5.
Diagnostics
173