IBM x3655 Service Guide - Page 178

actions

Get IBM x3655 - System - 7985 PDF manuals and user guides
UPC - 883436014533
View all IBM x3655 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 178 highlights

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, "Parts listing, System x3655, Type 7985," on page 97 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. System event/error log message Action +1.8V critical under voltage fault Information only. The system real time clock battery is on longer Replace the battery. reliable +3.3V critical over voltage fault 1. Remove all PCI adapters. 2. Reinstall each PCI adapter, one at a time, restarting the server each time, to isolate a defective adapter. Replace any defective adapter. 3. If the error continues, (trained service technician only) replace the system board. +3.3V critical under voltage fault 1. Remove all PCI adapters. 2. Reinstall each PCI adapter, one at a time, restarting the sever each time, to isolate a defective adapter. replace any defective adapter. 3. If the error continues, (trained service technician only) replace the system board. 3.3V bus fault 1. Remove all PIC adapters. 2. Reinstall each PCI adapter, one at a time, restarting the server each time, to isolate a defective adapter. Replace any defective adapter. 3. If the system error continues, (trained service technician only) replace the system board. Power good fault 1. Reseat the power supplies. 2. If the error continues, replace the power backplane. Memory area non-critical over temperature warning 1. Make sure that the fans are operating and are not obstructed. 2. Make sure that the air baffles are in place and correctly installed. 3. Make sure that the server cover is installed and fully closed. Memory area non-recoverable over temperature fault 1. Make sure that the fans are operating and are not obstructed. 2. Make sure that the air baffles are in place and correctly installed. 3. Make sure that the server cover is installed and fully closed. 4. (Trained service technician only) Replace the system board. Fan n failure n = the fan number 1. Make sure that the connector on the fan is not damaged. 2. Make sure that the fan connector on the system board is not damaged. 3. Make sure that the fan is fully installed (press down on the fan). 4. Reseat fan n. 5. Replace fan n. 160 IBM System x3655 Type 7985: Problem Determination and Service Guide

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187
  • 188
  • 189
  • 190
  • 191
  • 192
  • 193
  • 194
  • 195
  • 196
  • 197
  • 198
  • 199
  • 200
  • 201
  • 202
  • 203
  • 204
  • 205
  • 206
  • 207
  • 208
  • 209
  • 210
  • 211
  • 212
v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
Chapter
4,
“Parts
listing,
System
x3655,
Type
7985,”
on
page
97
to
determine
which
components
are
customer
replaceable
units
(CRU)
and
which
components
are
field
replaceable
units
(FRU).
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only),”
that
step
must
be
performed
only
by
a
trained
service
technician.
System
event/error
log
message
Action
+1.8V
critical
under
voltage
fault
Information
only.
The
system
real
time
clock
battery
is
on
longer
reliable
Replace
the
battery.
+3.3V
critical
over
voltage
fault
1.
Remove
all
PCI
adapters.
2.
Reinstall
each
PCI
adapter,
one
at
a
time,
restarting
the
server
each
time,
to
isolate
a
defective
adapter.
Replace
any
defective
adapter.
3.
If
the
error
continues,
(trained
service
technician
only)
replace
the
system
board.
+3.3V
critical
under
voltage
fault
1.
Remove
all
PCI
adapters.
2.
Reinstall
each
PCI
adapter,
one
at
a
time,
restarting
the
sever
each
time,
to
isolate
a
defective
adapter.
replace
any
defective
adapter.
3.
If
the
error
continues,
(trained
service
technician
only)
replace
the
system
board.
3.3V
bus
fault
1.
Remove
all
PIC
adapters.
2.
Reinstall
each
PCI
adapter,
one
at
a
time,
restarting
the
server
each
time,
to
isolate
a
defective
adapter.
Replace
any
defective
adapter.
3.
If
the
system
error
continues,
(trained
service
technician
only)
replace
the
system
board.
Power
good
fault
1.
Reseat
the
power
supplies.
2.
If
the
error
continues,
replace
the
power
backplane.
Memory
area
non-critical
over
temperature
warning
1.
Make
sure
that
the
fans
are
operating
and
are
not
obstructed.
2.
Make
sure
that
the
air
baffles
are
in
place
and
correctly
installed.
3.
Make
sure
that
the
server
cover
is
installed
and
fully
closed.
Memory
area
non-recoverable
over
temperature
fault
1.
Make
sure
that
the
fans
are
operating
and
are
not
obstructed.
2.
Make
sure
that
the
air
baffles
are
in
place
and
correctly
installed.
3.
Make
sure
that
the
server
cover
is
installed
and
fully
closed.
4.
(Trained
service
technician
only)
Replace
the
system
board.
Fan
n
failure
n
=
the
fan
number
1.
Make
sure
that
the
connector
on
the
fan
is
not
damaged.
2.
Make
sure
that
the
fan
connector
on
the
system
board
is
not
damaged.
3.
Make
sure
that
the
fan
is
fully
installed
(press
down
on
the
fan).
4.
Reseat
fan
n.
5.
Replace
fan
n
.
160
IBM
System
x3655
Type
7985:
Problem
Determination
and
Service
Guide