IBM x3655 Service Guide - Page 134

Error

Page 134 highlights

Error logs The POST error log contains the three most recent error codes and messages that were generated during POST. The BMC system event log contains monitored events, such as a threshold that is reached or a device that fails. The system event/error log, which is available only when an optional Remote Supervisor Adapter II SlimLine is installed, contains messages that were generated during POST and all system status messages from the service processor. The following illustration shows an example of a BMC log entry. BMC System Event Log Get Next Entry Get Previous Entry Clear BMC SEL Entry Number= Record ID= Record Type= Timestamp= Entry Details: 00005 / 00011 0005 02 2005/01/25 16:15:17 Generator ID= 0020 Sensor Type= 04 Assertion Event Fan Threshold Lower Non-critical - going high Sensor Number= 40 Event Direction/Type= 01 Event Data= 52 00 1A The BMC system event log is limited in size. When the log is full, new entries will not overwrite existing entries; therefore, you must periodically clear the BMC system event log through the Configuration/Setup Utility program (the menu choices are described in the User's Guide). When you are troubleshooting an error, be sure to clear the BMC system event log so that you can find current errors more easily. Entries that are written to the BMC system event log during the early phase of POST show an incorrect date and time as the default time stamp; however, the date and time are corrected as POST continues. Each system event/error log entry appears on its own page. To move from one entry to the next, use the up-arrow and down-arrow keys. If you view the BMC system event log through the Web interface of the optional Remote Supervisor Adapter II SlimLine, the messages can be translated. You can view the contents of the POST error log, the BMC system event log, and the system event/error log from the Configuration/Setup Utility program. You can view the contents of the BMC system event log also from the diagnostic programs. When you are troubleshooting PCI-X slots, note that the error logs report the PCI-X buses numerically. The numerical assignments vary depending on the configuration. You can check the assignments by running the Configuration/Setup Utility program (see the User's Guide for more information). 116 IBM System x3655 Type 7985: Problem Determination and Service Guide

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Error
logs
The
POST
error
log
contains
the
three
most
recent
error
codes
and
messages
that
were
generated
during
POST.
The
BMC
system
event
log
contains
monitored
events,
such
as
a
threshold
that
is
reached
or
a
device
that
fails.
The
system
event/error
log,
which
is
available
only
when
an
optional
Remote
Supervisor
Adapter
II
SlimLine
is
installed,
contains
messages
that
were
generated
during
POST
and
all
system
status
messages
from
the
service
processor.
The
following
illustration
shows
an
example
of
a
BMC
log
entry.
BMC
System
Event
Log
----------------------------------------------------------
Get
Next
Entry
Get
Previous
Entry
Clear
BMC
SEL
Entry
Number=
00005
/
00011
Record
ID=
0005
Record
Type=
02
Timestamp=
2005/01/25
16:15:17
Entry
Details:
Generator
ID=
0020
Sensor
Type=
04
Assertion
Event
Fan
Threshold
Lower
Non-critical
-
going
high
Sensor
Number=
40
Event
Direction/Type=
01
Event
Data=
52
00
1A
The
BMC
system
event
log
is
limited
in
size.
When
the
log
is
full,
new
entries
will
not
overwrite
existing
entries;
therefore,
you
must
periodically
clear
the
BMC
system
event
log
through
the
Configuration/Setup
Utility
program
(the
menu
choices
are
described
in
the
User’s
Guide
).
When
you
are
troubleshooting
an
error,
be
sure
to
clear
the
BMC
system
event
log
so
that
you
can
find
current
errors
more
easily.
Entries
that
are
written
to
the
BMC
system
event
log
during
the
early
phase
of
POST
show
an
incorrect
date
and
time
as
the
default
time
stamp;
however,
the
date
and
time
are
corrected
as
POST
continues.
Each
system
event/error
log
entry
appears
on
its
own
page.
To
move
from
one
entry
to
the
next,
use
the
up-arrow
and
down-arrow
keys.
If
you
view
the
BMC
system
event
log
through
the
Web
interface
of
the
optional
Remote
Supervisor
Adapter
II
SlimLine,
the
messages
can
be
translated.
You
can
view
the
contents
of
the
POST
error
log,
the
BMC
system
event
log,
and
the
system
event/error
log
from
the
Configuration/Setup
Utility
program.
You
can
view
the
contents
of
the
BMC
system
event
log
also
from
the
diagnostic
programs.
When
you
are
troubleshooting
PCI-X
slots,
note
that
the
error
logs
report
the
PCI-X
buses
numerically.
The
numerical
assignments
vary
depending
on
the
configuration.
You
can
check
the
assignments
by
running
the
Configuration/Setup
Utility
program
(see
the
User’s
Guide
for
more
information).
116
IBM
System
x3655
Type
7985:
Problem
Determination
and
Service
Guide