IBM x3655 Service Guide - Page 163

Diagnostic, messages, Viewing, error, codes

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the regular keyboard test to test a USB keyboard, and you can use the regular mouse test to test a USB mouse. You can run the USB interface test only if no USB devices are attached. The USB test will not run if a Remote Supervisor Adapter II SlimLine is installed. To view server configuration information (such as system configuration, memory contents, interrupt request (IRQ) use, direct memory access (DMA) use, device drivers, and so on), select Hardware Info from the top of the screen. Diagnostic text messages Diagnostic text messages are displayed while the tests are running. A diagnostic text message contains one of the following results: Passed: The test was completed without any errors. Failed: The test detected an error. User Aborted: You stopped the test before it was completed. Not Applicable: You attempted to test a device that is not present in the server. Aborted: The test could not proceed because of the server configuration. Warning: The test could not be run. There was no failure of the hardware that was being tested, but there might be a hardware failure elsewhere, or another problem prevented the test from running; for example, there might be a configuration problem, or the hardware might be missing or is not being recognized. The result is followed by an error code or other additional information about the error. Viewing the test log To view the test log when the tests are completed, select Utility from the top of the screen and then select View Test Log. The test-log data is maintained only while you are running the diagnostic programs. When you exit from the diagnostic programs, the test log is cleared. To save the test log to a file on a diskette, a USB key, or to the hard disk, click Save Log on the diagnostic programs screen and specify a location and name for the saved log file. Notes: 1. To create and use a diskette, you must add an optional external diskette drive to the server before initiating the diagnostic programs. 2. To save the test log to a diskette, you must use a diskette that you have formatted yourself; this function does not work with preformatted diskettes. If the diskette has sufficient space for the test log, the diskette can contain other data. 3. To save the test log to a USB key, the key must be plugged in when the server is booted (hot swap is not supported in DOS). Diagnostic error codes The following table describes the error codes that the diagnostic programs might generate and suggested actions to correct the detected problems. Chapter 5. Diagnostics 145

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the
regular
keyboard
test
to
test
a
USB
keyboard,
and
you
can
use
the
regular
mouse
test
to
test
a
USB
mouse.
You
can
run
the
USB
interface
test
only
if
no
USB
devices
are
attached.
The
USB
test
will
not
run
if
a
Remote
Supervisor
Adapter
II
SlimLine
is
installed.
To
view
server
configuration
information
(such
as
system
configuration,
memory
contents,
interrupt
request
(IRQ)
use,
direct
memory
access
(DMA)
use,
device
drivers,
and
so
on),
select
Hardware
Info
from
the
top
of
the
screen.
Diagnostic
text
messages
Diagnostic
text
messages
are
displayed
while
the
tests
are
running.
A
diagnostic
text
message
contains
one
of
the
following
results:
Passed:
The
test
was
completed
without
any
errors.
Failed:
The
test
detected
an
error.
User
Aborted:
You
stopped
the
test
before
it
was
completed.
Not
Applicable:
You
attempted
to
test
a
device
that
is
not
present
in
the
server.
Aborted:
The
test
could
not
proceed
because
of
the
server
configuration.
Warning:
The
test
could
not
be
run.
There
was
no
failure
of
the
hardware
that
was
being
tested,
but
there
might
be
a
hardware
failure
elsewhere,
or
another
problem
prevented
the
test
from
running;
for
example,
there
might
be
a
configuration
problem,
or
the
hardware
might
be
missing
or
is
not
being
recognized.
The
result
is
followed
by
an
error
code
or
other
additional
information
about
the
error.
Viewing
the
test
log
To
view
the
test
log
when
the
tests
are
completed,
select
Utility
from
the
top
of
the
screen
and
then
select
View
Test
Log
.
The
test-log
data
is
maintained
only
while
you
are
running
the
diagnostic
programs.
When
you
exit
from
the
diagnostic
programs,
the
test
log
is
cleared.
To
save
the
test
log
to
a
file
on
a
diskette,
a
USB
key,
or
to
the
hard
disk,
click
Save
Log
on
the
diagnostic
programs
screen
and
specify
a
location
and
name
for
the
saved
log
file.
Notes:
1.
To
create
and
use
a
diskette,
you
must
add
an
optional
external
diskette
drive
to
the
server
before
initiating
the
diagnostic
programs.
2.
To
save
the
test
log
to
a
diskette,
you
must
use
a
diskette
that
you
have
formatted
yourself;
this
function
does
not
work
with
preformatted
diskettes.
If
the
diskette
has
sufficient
space
for
the
test
log,
the
diskette
can
contain
other
data.
3.
To
save
the
test
log
to
a
USB
key,
the
key
must
be
plugged
in
when
the
server
is
booted
(hot
swap
is
not
supported
in
DOS).
Diagnostic
error
codes
The
following
table
describes
the
error
codes
that
the
diagnostic
programs
might
generate
and
suggested
actions
to
correct
the
detected
problems.
Chapter
5.
Diagnostics
145