IBM x3655 Service Guide - Page 149

Microprocessor, problems

Page 149 highlights

Microprocessor problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, "Parts listing, System x3655, Type 7985," on page 97 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. Symptom Action The server emits a continuous beep during POST, indicating that the microprocessor is not working correctly. 1. Correct any errors that are indicated by the LEDs (see "Light path diagnostics LEDs" on page 141). 2. Make sure that the server supports all the microprocessors and that the microprocessors match in speed and cache size. 3. (Trained service technician only) Make sure that microprocessor 1 is seated correctly. 4. (Trained service technician only) Reseat the microprocessors. 5. (Trained service technician only) Remove microprocessor 2 and restart the server. v If no beep code occurs, microprocessor 2 might have failed; replace the microprocessor. v If the beep code remains, remove microprocessor 1 and install microprocessor 2 in the connector for microprocessor 1; then, restart the server. If no beep code occurs, microprocessor 1 might have failed; replace the microprocessor. 6. (Trained service technician only) Replace the microprocessors. Chapter 5. Diagnostics 131

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Microprocessor
problems
v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
Chapter
4,
“Parts
listing,
System
x3655,
Type
7985,”
on
page
97
to
determine
which
components
are
customer
replaceable
units
(CRU)
and
which
components
are
field
replaceable
units
(FRU).
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only),”
that
step
must
be
performed
only
by
a
trained
service
technician.
Symptom
Action
The
server
emits
a
continuous
beep
during
POST,
indicating
that
the
microprocessor
is
not
working
correctly.
1.
Correct
any
errors
that
are
indicated
by
the
LEDs
(see
“Light
path
diagnostics
LEDs”
on
page
141).
2.
Make
sure
that
the
server
supports
all
the
microprocessors
and
that
the
microprocessors
match
in
speed
and
cache
size.
3.
(Trained
service
technician
only)
Make
sure
that
microprocessor
1
is
seated
correctly.
4.
(Trained
service
technician
only)
Reseat
the
microprocessors.
5.
(Trained
service
technician
only)
Remove
microprocessor
2
and
restart
the
server.
v
If
no
beep
code
occurs,
microprocessor
2
might
have
failed;
replace
the
microprocessor.
v
If
the
beep
code
remains,
remove
microprocessor
1
and
install
microprocessor
2
in
the
connector
for
microprocessor
1;
then,
restart
the
server.
If
no
beep
code
occurs,
microprocessor
1
might
have
failed;
replace
the
microprocessor.
6.
(Trained
service
technician
only)
Replace
the
microprocessors.
Chapter
5.
Diagnostics
131