IBM x3655 Service Guide - Page 141

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Page 141 highlights

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, "Parts listing, System x3655, Type 7985," on page 97 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. Error code Description Action 01298200 Processor speed mismatch. Make sure that all microprocessors have the same number of cores, cache size and type, clock speed, and clock frequencies (see "Using the Configuration/Setup Utility program" on page 18). 19990301 Hard disk sector error. 1. Reseat the hard disk drive. 2. Replace the following components one at a time, in the order shown, restarting the server each time: a. Hard disk drive b. (Trained service technician only) System board 19990305 An operating system was not found. 1. Make sure that a bootable operating system is installed. 2. Run the hard disk drive diagnostic test. 3. Reseat the hard disk drive. 4. Replace the following components one at a time, in the order shown, restarting the server each time: a. Hard disk drive b. (Trained service technician only) System board Chapter 5. Diagnostics 123

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v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
Chapter
4,
“Parts
listing,
System
x3655,
Type
7985,”
on
page
97
to
determine
which
components
are
customer
replaceable
units
(CRU)
and
which
components
are
field
replaceable
units
(FRU).
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only),”
that
step
must
be
performed
only
by
a
trained
service
technician.
Error
code
Description
Action
01298200
Processor
speed
mismatch.
Make
sure
that
all
microprocessors
have
the
same
number
of
cores,
cache
size
and
type,
clock
speed,
and
clock
frequencies
(see
“Using
the
Configuration/Setup
Utility
program”
on
page
18).
19990301
Hard
disk
sector
error.
1.
Reseat
the
hard
disk
drive.
2.
Replace
the
following
components
one
at
a
time,
in
the
order
shown,
restarting
the
server
each
time:
a.
Hard
disk
drive
b.
(Trained
service
technician
only)
System
board
19990305
An
operating
system
was
not
found.
1.
Make
sure
that
a
bootable
operating
system
is
installed.
2.
Run
the
hard
disk
drive
diagnostic
test.
3.
Reseat
the
hard
disk
drive.
4.
Replace
the
following
components
one
at
a
time,
in
the
order
shown,
restarting
the
server
each
time:
a.
Hard
disk
drive
b.
(Trained
service
technician
only)
System
board
Chapter
5.
Diagnostics
123