IBM x3655 Service Guide - Page 166

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, "Parts listing, System x3655, Type 7985," on page 97 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. Error code Description Action 035-286-001 Adapter CPU Test Error. 1. Update the ServeRAID SAS controller firmware. 2. Reseat the ServeRAID SAS controller. 3. Replace the ServeRAID SAS controller. 035-287-001 Adapter Local RAM Test Error. 1. Update the ServeRAID SAS controller firmware. 2. Reseat the ServeRAID SAS controller. 3. Replace the ServeRAID SAS controller. 035-288-001 Adapter NVSRAM Test Error. 1. Update the ServeRAID SAS controller firmware. 2. Reseat the ServeRAID SAS controller. 3. Replace the ServeRAID SAS controller. 035-289-001 Adapter Cache Test Error. 1. Update the ServeRAID SAS controller firmware. 2. Reseat the ServeRAID SAS controller. 3. Replace the ServeRAID SAS controller. 035-292-001 Adapter Parameter Set Error. 1. Update the ServeRAID SAS controller firmware. 2. Reseat the ServeRAID SAS controller. 3. Replace the ServeRAID SAS controller. 035-230-001 Battery Low. Replace the battery module on the ServeRAID SAS controller. 035-231-001 Abnormal Battery Temperature. Replace the battery module on the ServeRAID SAS controller. 035-231-001 Battery Status Unknown. Replace the battery module on the ServeRAID SAS controller. 089-xxx-0nn Failed microprocessor test Note: nn = APIC ID for failing microprocessor v 0, 1 = microprocessor 1 v 2, 3 = microprocessor 2 1. Make sure that the BIOS code is at the latest level. 2. (Trained service technician only) Reseat the microprocessor. 3. (Trained service technician only) Replace the microprocessor. 166-051-000 System Management: Failed Unable to communicate with Remote Supervisor Adapter II SlimLine 1. Update the firmware (BIOS, service processor, diagnostics) to the latest level. 2. Run the diagnostic test again. 3. Correct other error conditions (including failed system management tests and items that are logged in Remote Supervisor Adapter II SlimLine system event/error log) and run the test again. 4. Disconnect all power cords and external cables from the server, wait 30 seconds, reconnect the power cords and cables, and run the test again. 5. Reseat the Remote Supervisor Adapter II SlimLine. 6. Replace the Remote Supervisor Adapter II SlimLine. 148 IBM System x3655 Type 7985: Problem Determination and Service Guide

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v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
Chapter
4,
“Parts
listing,
System
x3655,
Type
7985,”
on
page
97
to
determine
which
components
are
customer
replaceable
units
(CRU)
and
which
components
are
field
replaceable
units
(FRU).
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only),”
that
step
must
be
performed
only
by
a
trained
service
technician.
Error
code
Description
Action
035-286-001
Adapter
CPU
Test
Error.
1.
Update
the
ServeRAID
SAS
controller
firmware.
2.
Reseat
the
ServeRAID
SAS
controller.
3.
Replace
the
ServeRAID
SAS
controller.
035-287-001
Adapter
Local
RAM
Test
Error.
1.
Update
the
ServeRAID
SAS
controller
firmware.
2.
Reseat
the
ServeRAID
SAS
controller.
3.
Replace
the
ServeRAID
SAS
controller.
035-288-001
Adapter
NVSRAM
Test
Error.
1.
Update
the
ServeRAID
SAS
controller
firmware.
2.
Reseat
the
ServeRAID
SAS
controller.
3.
Replace
the
ServeRAID
SAS
controller.
035-289-001
Adapter
Cache
Test
Error.
1.
Update
the
ServeRAID
SAS
controller
firmware.
2.
Reseat
the
ServeRAID
SAS
controller.
3.
Replace
the
ServeRAID
SAS
controller.
035-292-001
Adapter
Parameter
Set
Error.
1.
Update
the
ServeRAID
SAS
controller
firmware.
2.
Reseat
the
ServeRAID
SAS
controller.
3.
Replace
the
ServeRAID
SAS
controller.
035-230-001
Battery
Low.
Replace
the
battery
module
on
the
ServeRAID
SAS
controller.
035-231-001
Abnormal
Battery
Temperature.
Replace
the
battery
module
on
the
ServeRAID
SAS
controller.
035-231-001
Battery
Status
Unknown.
Replace
the
battery
module
on
the
ServeRAID
SAS
controller.
089-xxx-0nn
Failed
microprocessor
test
Note:
nn
=
APIC
ID
for
failing
microprocessor
v
0,
1
=
microprocessor
1
v
2,
3
=
microprocessor
2
1.
Make
sure
that
the
BIOS
code
is
at
the
latest
level.
2.
(Trained
service
technician
only)
Reseat
the
microprocessor.
3.
(Trained
service
technician
only)
Replace
the
microprocessor.
166-051-000
System
Management:
Failed
Unable
to
communicate
with
Remote
Supervisor
Adapter
II
SlimLine
1.
Update
the
firmware
(BIOS,
service
processor,
diagnostics)
to
the
latest
level.
2.
Run
the
diagnostic
test
again.
3.
Correct
other
error
conditions
(including
failed
system
management
tests
and
items
that
are
logged
in
Remote
Supervisor
Adapter
II
SlimLine
system
event/error
log)
and
run
the
test
again.
4.
Disconnect
all
power
cords
and
external
cables
from
the
server,
wait
30
seconds,
reconnect
the
power
cords
and
cables,
and
run
the
test
again.
5.
Reseat
the
Remote
Supervisor
Adapter
II
SlimLine.
6.
Replace
the
Remote
Supervisor
Adapter
II
SlimLine.
148
IBM
System
x3655
Type
7985:
Problem
Determination
and
Service
Guide