IBM x3655 Service Guide - Page 137

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, "Parts listing, System x3655, Type 7985," on page 97 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. Error code Description Action 199 Processor power rating unsupported. 1. Make sure that the microprocessor that was just installed has a supported power rating. If the power rating is not supported, replace the system board with one that has a supported power rating. 2. Update BIOS code. 3. (Trained service technician only) Replace the system board. 201 Memory test error. 1. Update BIOS code and rerun diagnostics. 2. Reseat the DIMMs. 3. Replace the following components one at a time, in the order shown, restarting the server each time: a. DIMMs b. (Trained service technician only) System board 289 DIMM disabled by user or system. 1. If the DIMM was disabled by the user, run the Configuration/Setup Utility program and enable the DIMM. 2. Reseat the disabled DIMM. 3. Replace the following components one at a time, in the order shown, restarting the server each time: a. Disabled DIMM b. (Trained service technician only) System board 301 Keyboard or keyboard controller error. 1. If you have installed a USB keyboard, run the Configuration/Setup Utility program and enable keyboardless operation to prevent the POST error message 301 from being displayed during startup. 2. Reseat the keyboard. 3. Replace the following components one at a time, in the order shown, restarting the server each time: a. Keyboard b. (Trained service technician only) System board 303 Keyboard controller error. (Trained service technician only) Replace the system board. 11xx System board serial port error. 1. Reseat the external cable on the serial port. 2. Run the Configuration/Setup Utility program. 3. (Trained service technician only) Replace the system board. Chapter 5. Diagnostics 119

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v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
Chapter
4,
“Parts
listing,
System
x3655,
Type
7985,”
on
page
97
to
determine
which
components
are
customer
replaceable
units
(CRU)
and
which
components
are
field
replaceable
units
(FRU).
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only),”
that
step
must
be
performed
only
by
a
trained
service
technician.
Error
code
Description
Action
199
Processor
power
rating
unsupported.
1.
Make
sure
that
the
microprocessor
that
was
just
installed
has
a
supported
power
rating.
If
the
power
rating
is
not
supported,
replace
the
system
board
with
one
that
has
a
supported
power
rating.
2.
Update
BIOS
code.
3.
(Trained
service
technician
only)
Replace
the
system
board.
201
Memory
test
error.
1.
Update
BIOS
code
and
rerun
diagnostics.
2.
Reseat
the
DIMMs.
3.
Replace
the
following
components
one
at
a
time,
in
the
order
shown,
restarting
the
server
each
time:
a.
DIMMs
b.
(Trained
service
technician
only)
System
board
289
DIMM
disabled
by
user
or
system.
1.
If
the
DIMM
was
disabled
by
the
user,
run
the
Configuration/Setup
Utility
program
and
enable
the
DIMM.
2.
Reseat
the
disabled
DIMM.
3.
Replace
the
following
components
one
at
a
time,
in
the
order
shown,
restarting
the
server
each
time:
a.
Disabled
DIMM
b.
(Trained
service
technician
only)
System
board
301
Keyboard
or
keyboard
controller
error.
1.
If
you
have
installed
a
USB
keyboard,
run
the
Configuration/Setup
Utility
program
and
enable
keyboardless
operation
to
prevent
the
POST
error
message
301
from
being
displayed
during
startup.
2.
Reseat
the
keyboard.
3.
Replace
the
following
components
one
at
a
time,
in
the
order
shown,
restarting
the
server
each
time:
a.
Keyboard
b.
(Trained
service
technician
only)
System
board
303
Keyboard
controller
error.
(Trained
service
technician
only)
Replace
the
system
board.
11xx
System
board
serial
port
error.
1.
Reseat
the
external
cable
on
the
serial
port.
2.
Run
the
Configuration/Setup
Utility
program.
3.
(Trained
service
technician
only)
Replace
the
system
board.
Chapter
5.
Diagnostics
119