IBM x3655 Service Guide - Page 183

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, "Parts listing, System x3655, Type 7985," on page 97 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. BMC log message Sensor Sensor number type Action System power monitor 01 09 Information only Assertion: 00 (Power off/power down) 01 (Power cycle) 03 (Interlock power down) 04 (AC lost) 07 (Predictive failure) System power monitor 01 09 (Trained service technician only) Replace the system board. Assertion 02 (240VA Power down) or 05 (Soft power control failure) System power monitor 01 09 1. Check the primary voltages to the power supply. Assertion 06 (Power unit failure detected) 2. Replace the power supply. 3. (Trained service technician only) Replace the system board. Watchdog 03 23 Information only Planar 3.3V 16 02 (Trained service technician only) Replace the system board. Planar 5V 17 02 (Trained service technician only) Replace the system board. Planar 12V 18 02 1. Reseat the power supplies. 2. Replace the power supplies. 3. (Trained service technician only) Replace the system board. Planar VBAT 1C 02 1. Replace the battery. 2. (Trained service technician only) Replace the system board. Not redundant 1E 08 1. Install another power supply (if possible) and make sure that the ac power cords are connected to properly grounded electrical outlets. 2. Remove devices that consume an extraordinary amount of power. 3. (Trained service technician only) Replace the system board. 3V fault 20 02 (Trained service technician only) Replace the system board. 5V fault 21 02 (Trained service technician only) Replace the system board. 12V 22 02 1. Reseat the power supplies. 2. Replace the power supplies. 3. (Trained service technician only) Replace the system board. VRD 1 status 24 08 Information only Assertion 00 (Presence detected) Chapter 5. Diagnostics 165

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v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
Chapter
4,
“Parts
listing,
System
x3655,
Type
7985,”
on
page
97
to
determine
which
components
are
customer
replaceable
units
(CRU)
and
which
components
are
field
replaceable
units
(FRU).
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only),”
that
step
must
be
performed
only
by
a
trained
service
technician.
BMC
log
message
Sensor
number
Sensor
type
Action
System
power
monitor
Assertion:
00
(Power
off/power
down)
01
(Power
cycle)
03
(Interlock
power
down)
04
(AC
lost)
07
(Predictive
failure)
01
09
Information
only
System
power
monitor
Assertion
02
(240VA
Power
down)
or
05
(Soft
power
control
failure)
01
09
(Trained
service
technician
only)
Replace
the
system
board.
System
power
monitor
Assertion
06
(Power
unit
failure
detected)
01
09
1.
Check
the
primary
voltages
to
the
power
supply.
2.
Replace
the
power
supply.
3.
(Trained
service
technician
only)
Replace
the
system
board.
Watchdog
03
23
Information
only
Planar
3.3V
16
02
(Trained
service
technician
only)
Replace
the
system
board.
Planar
5V
17
02
(Trained
service
technician
only)
Replace
the
system
board.
Planar
12V
18
02
1.
Reseat
the
power
supplies.
2.
Replace
the
power
supplies.
3.
(Trained
service
technician
only)
Replace
the
system
board.
Planar
VBAT
1C
02
1.
Replace
the
battery.
2.
(Trained
service
technician
only)
Replace
the
system
board.
Not
redundant
1E
08
1.
Install
another
power
supply
(if
possible)
and
make
sure
that
the
ac
power
cords
are
connected
to
properly
grounded
electrical
outlets.
2.
Remove
devices
that
consume
an
extraordinary
amount
of
power.
3.
(Trained
service
technician
only)
Replace
the
system
board.
3V
fault
20
02
(Trained
service
technician
only)
Replace
the
system
board.
5V
fault
21
02
(Trained
service
technician
only)
Replace
the
system
board.
12V
22
02
1.
Reseat
the
power
supplies.
2.
Replace
the
power
supplies.
3.
(Trained
service
technician
only)
Replace
the
system
board.
VRD
1
status
Assertion
00
(Presence
detected)
24
08
Information
only
Chapter
5.
Diagnostics
165