IBM x3655 Service Guide - Page 140

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, "Parts listing, System x3655, Type 7985," on page 97 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. Error code Description Action 8603 Pointing-device error. 1. Reseat the pointing device. 2. Replace the following components one at a time, in the order shown, restarting the server each time: a. Pointing device b. (Trained service technician only) system board 00019xxx Processor x is not functioning or failed built in self test. 1. (Trained service technician only) Reseat microprocessor x. 2. Replace the following components one at a time, in the order shown, restarting the server each time: a. (Trained service technician only) Microprocessor x. b. (Trained service technician only) System board 00180xxx A PCI adapter requested a resource that is not available. 1. See http://www.ibm.com/servers/eserver/support/ xseries/index.html and search for MIGR-61663 for additional information on the error code. 2. Make sure that the BIOS code is at the latest level. 3. Run the Configuration/Setup Utility program to verify that the interrupt resource settings are correct. 4. Reseat the failing adapter (if installed). 5. Replace the following components one at a time, in the order shown, restarting the server each time: a. Failing adapter b. (Trained service technician only) System board 012980xx Processor patch (microcode) missing. 1. Update the BIOS code. 2. (Trained service technician only) Reseat microprocessor x. 3. (Trained service technician only) Replace the microprocessor x. 012981xx Processor patch (microcode) update failed. 1. Update the BIOS code. 2. (Trained service technician only) Reseat microprocessor x. 3. (Trained service technician only) Replace microprocessor x. 122 IBM System x3655 Type 7985: Problem Determination and Service Guide

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v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
Chapter
4,
“Parts
listing,
System
x3655,
Type
7985,”
on
page
97
to
determine
which
components
are
customer
replaceable
units
(CRU)
and
which
components
are
field
replaceable
units
(FRU).
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only),”
that
step
must
be
performed
only
by
a
trained
service
technician.
Error
code
Description
Action
8603
Pointing-device
error.
1.
Reseat
the
pointing
device.
2.
Replace
the
following
components
one
at
a
time,
in
the
order
shown,
restarting
the
server
each
time:
a.
Pointing
device
b.
(Trained
service
technician
only)
system
board
00019xxx
Processor
x
is
not
functioning
or
failed
built
in
self
test.
1.
(Trained
service
technician
only)
Reseat
microprocessor
x.
2.
Replace
the
following
components
one
at
a
time,
in
the
order
shown,
restarting
the
server
each
time:
a.
(Trained
service
technician
only)
Microprocessor
x.
b.
(Trained
service
technician
only)
System
board
00180xxx
A
PCI
adapter
requested
a
resource
that
is
not
available.
1.
See
xseries/index.html
and
search
for
MIGR-61663
for
additional
information
on
the
error
code.
2.
Make
sure
that
the
BIOS
code
is
at
the
latest
level.
3.
Run
the
Configuration/Setup
Utility
program
to
verify
that
the
interrupt
resource
settings
are
correct.
4.
Reseat
the
failing
adapter
(if
installed).
5.
Replace
the
following
components
one
at
a
time,
in
the
order
shown,
restarting
the
server
each
time:
a.
Failing
adapter
b.
(Trained
service
technician
only)
System
board
012980xx
Processor
patch
(microcode)
missing.
1.
Update
the
BIOS
code.
2.
(Trained
service
technician
only)
Reseat
microprocessor
x.
3.
(Trained
service
technician
only)
Replace
the
microprocessor
x.
012981xx
Processor
patch
(microcode)
update
failed.
1.
Update
the
BIOS
code.
2.
(Trained
service
technician
only)
Reseat
microprocessor
x.
3.
(Trained
service
technician
only)
Replace
microprocessor
x.
122
IBM
System
x3655
Type
7985:
Problem
Determination
and
Service
Guide