Home » IBM Manuals » Desktops » IBM x3655 » Manual Viewer

IBM x3655 Service Guide - Page 35

Configuration, information, instructions - specification

UPC - 883436014533

Add to My Manuals
Save this manual to your list of manuals

Page 35 highlights

Chapter 2. Configuration information and instructions This chapter provides information about updating the firmware and using the configuration utilities. Updating the firmware The firmware in the server is periodically updated and is available for download on the Web. Go to http://www.ibm.com/servers/eserver/support/xseries/index.html to check for the latest level of firmware, such as BIOS code, vital product data (VPD) code, device drivers, and service processor firmware. When you replace a device in the server, you might have to either update the server with the latest version of the firmware that is stored in memory on the device or restore the pre-existing firmware from a diskette or CD image. v BIOS code is stored in ROM on the system board. v BMC firmware is stored in ROM on the baseboard management controller on the system board. v Ethernet firmware is stored in ROM on the Ethernet controller. v ServeRAID firmware is stored in ROM on the ServeRAID SAS controller. v SAS firmware is stored in ROM on the integrated RAID controller on the system board. v Major components contain vital product data (VPD) code. You can select to update the VPD code during the BIOS code update procedure. Configuring the server The ServerGuide™ Setup and Installation CD provides software setup tools and installation tools that are specifically designed for your IBM server. Use this CD during the initial installation of the server to configure basic hardware features and to simplify the operating-system installation. (See "Using the ServerGuide Setup and Installation CD" for more information.) In addition to the ServerGuide Setup and Installation CD, you can use the following configuration programs to customize the server hardware: v Configuration/Setup Utility program v Baseboard management controller utility programs v RAID configuration programs - Adaptec RAID Configuration Utility program - ServeRAID Manager For more information about these programs, see "Configuring the server" in the User's Guide on the IBM System x Documentation CD. Using the ServerGuide Setup and Installation CD The ServerGuide Setup and Installation CD provides state-of-the-art programs to detect the server model and optional hardware devices that are installed, configure the server hardware, provide device drivers, and help you install the operating system. For information about the supported operating-system versions, see the © Copyright IBM Corp. 2006 17

Section	Page
Contents	5
Safety	9
Guidelines for trained service technicians	10
Inspecting for unsafe conditions	10
Guidelines for servicing electrical equipment	10
Safety statements	12
Chapter 1. Introduction	19
Related documentation	19
Notices and statements in this document	20
Features and specifications	22
Server controls, LEDs, and connectors	23
Front view	23
Rear view	25
Internal connectors, LEDs, and jumpers	26
System-board optional-device connectors	27
Riser-card optional-device connectors	28
System-board internal connectors	29
Power-backplane-card internal connectors	29
System-board external connectors	30
System-board jumpers	31
System-board LEDs	33
Riser-card assembly LEDs	33
Chapter 2. Configuration information and instructions	35
Updating the firmware	35
Configuring the server	35
Using the ServerGuide Setup and Installation CD	35
Using the Configuration/Setup Utility program	36
Using the ServeRAID configuration programs	36
Using the ServeRAID Configuration Utility program	37
Using ServeRAID Manager	37
Using the baseboard management controller	39
Enabling and configuring SOL using the OSA SMBridge management utility program	39
Installing the OSA SMBridge management utility program	48
Using the baseboard management controller utility programs	50
Updating the UUID	51
Updating the DMI/SMBIOS data	51
Chapter 3. Removing and replacing server components	53
Installation guidelines	53
System reliability guidelines	54
Working inside the server with the power on	54
Handling static-sensitive devices	55
Returning a device or component	55
Connecting the cables	55
Removing and replacing Tier 1 CRUs	57
Removing the cover	57
Installing the cover	58
Removing the air baffle	59
Installing the air baffle	60
Removing an adapter	61
Installing an adapter	62
Removing the external SAS cable	63
Installing the external SAS cable	64
Removing the Remote Supervisor Adapter II SlimLine	66
Installing the Remote Supervisor Adapter II SlimLine	67
Removing the ServeRAID SAS controller	68
Installing a ServeRAID SAS controller	69
Removing a hard disk drive	70
Installing a hard disk drive	71
Removing a CD-RW/DVD drive	73
Installing a CD-RW/DVD drive	74
Removing an optional tape drive	75
Installing an optional tape drive	75
Installing the tape drive in a 3.5-inch model server	75
Installing the tape drive in a 2.5-inch model server	77
Removing a memory module	80
Installing a memory module	80
Removing a hot-swap fan	82
Installing a hot-swap fan	83
Removing the fan-bracket assembly	84
Installing the fan-bracket assembly	85
Removing a hot-swap power supply	86
Installing a hot-swap power supply	87
Removing the battery	88
Installing the battery	90
Removing and replacing Tier 2 CRUs	91
Removing the operator information panel assembly	92
Installing the operator information panel assembly	93
Installing and removing the hard disk drive backplane	94
Removing the 3.5-inch-drive backplane	94
Installing the 3.5-inch-drive backplane	95
Removing the 2.5-inch-drive backplane	96
Installing the 2.5-inch-drive backplane	97
Removing the CD/DVD media backplane	98
Installing the CD/DVD media backplane	99
Removing the power backplane	100
Installing the power backplane	101
Removing the riser-card assembly	102
Installing the riser-card assembly	103
Removing and replacing FRUs	104
Replacing the 3.5-inch-drive center bracket	104
Removing the center bracket	104
Installing the center bracket	105
Removing a microprocessor	105
Installing a microprocessor	106
Removing a heat-sink retention module	108
Installing a heat-sink retention module	109
Removing the system board and shuttle	111
Installing the system board and shuttle	112
Chapter 4. Parts listing, System x3655, Type 7985	115
Replaceable server components	115
Power cords	121
Chapter 5. Diagnostics	125
Diagnostic tools	125
POST	125
POST beep codes	125
Beep code descriptions	126
No-beep symptoms	133
Error logs	134
Viewing error logs from the Configuration/Setup Utility program	135
Viewing the BMC system event log from the diagnostic programs	135
Clearing the error logs	135
POST error codes	136
Checkout procedure	142
About the checkout procedure	142
Performing the checkout procedure	142
Troubleshooting tables	144
CD or DVD drive problems	144
General problems	145
Hard disk drive problems	145
Intermittent problems	146
USB keyboard, mouse, or pointing-device problems	147
Memory problems	148
Microprocessor problems	149
Monitor problems	150
Optional-device problems	152
Power problems	153
Serial port problems	154
ServerGuide problems	154
Software problems	155
Universal Serial Bus (USB) port problems	156
Video problems	156
Light path diagnostics	156
Remind button	158
Light path diagnostics LEDs	159
Power-supply LEDs	160
Diagnostic programs, messages, and error codes	162
Running the diagnostic programs	162
Diagnostic text messages	163
Viewing the test log	163
Diagnostic error codes	163
Recovering the BIOS code	174
System event/error log messages	175
IPMI BMC system-error log messages	182
BIOS-logged BMC system-error log messages	191
Solving SCSI problems	193
Solving power problems	193
Solving Ethernet controller problems	194
Solving undetermined problems	195
Problem determination tips	196
Calling IBM for service	196
Appendix A. Getting help and technical assistance	199
Before you call	199
Using the documentation	199
Getting help and information from the World Wide Web	200
Software service and support	200
Hardware service and support	200
IBM Taiwan product service	200
Appendix B. Notices	201
Trademarks	201
Important notes	202
Product recycling and disposal	203
Battery return program	204
Electronic emission notices	205
Federal Communications Commission (FCC) statement	205
Industry Canada Class A emission compliance statement	205
Australia and New Zealand Class A statement	205
United Kingdom telecommunications safety requirement	205
European Union EMC Directive conformance statement	206
Taiwanese Class A warning statement	206
Chinese Class A warning statement	206
Japanese Voluntary Control Council for Interference (VCCI) statement	206

Match case Limit results 1 per page

Chapter

Configuration

information

and

instructions

This

chapter

provides

information

about

updating

the

firmware

and

using

the

configuration

utilities.

Updating

the

firmware

The

firmware

the

server

periodically

updated

and

available

for

download

the

Web.

http://www.ibm.com/servers/eserver/support/xseries/index.html

check

for

the

latest

level

firmware,

such

BIOS

code,

vital

product

data

(VPD)

code,

device

drivers,

and

service

processor

firmware.

When

you

replace

device

the

server,

you

might

have

either

update

the

server

with

the

latest

version

the

firmware

that

stored

memory

the

device

restore

the

pre-existing

firmware

from

diskette

image.

BIOS

code

stored

ROM

the

system

board.

BMC

firmware

stored

ROM

the

baseboard

management

controller

the

system

board.

Ethernet

firmware

stored

ROM

the

Ethernet

controller.

ServeRAID

firmware

stored

ROM

the

ServeRAID

SAS

controller.

SAS

firmware

stored

ROM

the

integrated

RAID

controller

the

system

board.

Major

components

contain

vital

product

data

(VPD)

code.

You

can

select

update

the

VPD

code

during

the

BIOS

code

update

procedure.

Configuring

the

server

The

ServerGuide

™

Setup

and

Installation

provides

software

setup

tools

and

installation

tools

that

are

specifically

designed

for

your

IBM

server.

Use

this

during

the

initial

installation

the

server

configure

basic

hardware

features

and

simplify

the

operating-system

installation.

(See

“Using

the

ServerGuide

Setup

and

Installation

CD”

for

information.)

addition

the

ServerGuide

Setup

and

Installation

CD,

you

can

use

the

following

configuration

programs

customize

the

server

hardware:

Configuration/Setup

Utility

program

Baseboard

management

controller

utility

programs

RAID

configuration

programs

–

Adaptec

RAID

Configuration

Utility

program

–

ServeRAID

Manager

For

information

about

these

programs,

see

“Configuring

the

server”

the

User’s

Guide

the

IBM

System

Documentation

CD.

Using

the

ServerGuide

Setup

and

Installation

The

ServerGuide

Setup

and

Installation

provides

state-of-the-art

programs

detect

the

server

model

and

optional

hardware

devices

that

are

installed,

configure

the

server

hardware,

provide

device

drivers,

and

help

you

install

the

operating

system.

For

information

about

the

supported

operating-system

versions,

see

the

IBM

Corp.

2006