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IBM x3655 Service Guide - Page 51

Updating, DMI/SMBIOS

UPC - 883436014533

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- sel Perform operations with the System Event/Error log. - sysinfo Display general system information that is related to the server and the baseboard management controller. v Serial over LAN Use the Serial over LAN capability to remotely perform control and management functions over a Serial over LAN (SOL) network. You can also use SOL to remotely view and change the server BIOS settings. At a command prompt, type telenet localhost 623 to access the SOL network. Type help at the smbridge> prompt for more information. Use the following commands in an SOL session: - connect Connect to the LAN. Type connect -ip ip_address -u username -p password. - identify Control the system-locator LED on the front of the server. - power Turn the server on and off remotely. - reboot Force the server to restart. - sel get Display the BMC system event log. - sol Configure the SOL function. - sysinfo Display system information that is related to the server and the globally unique identifier (GUID). Updating the UUID You must update the Universal Unique Identifier (UUID) when you replace the system board. To update the UUID, complete the following steps: Note: You must attach an optional USB diskette drive to the server to run this program. 1. Copy the UUID utility (uuid.exe) from the BIOS flash diskette to a DOS bootable diskette. 2. Insert the diskette into a diskette drive that is connected to the server. 3. Restart the server from the diskette. 4. At the a:\ prompt, type UUID /wr, and press Enter. The utility generates a random identifier. 5. Restart the server. Updating the DMI/SMBIOS data You must update the Desktop Management Interface (DMI) when you replace the system board. To update the DMI, complete the following steps: Chapter 2. Configuration information and instructions 33

Section	Page
Contents	5
Safety	9
Guidelines for trained service technicians	10
Inspecting for unsafe conditions	10
Guidelines for servicing electrical equipment	10
Safety statements	12
Chapter 1. Introduction	19
Related documentation	19
Notices and statements in this document	20
Features and specifications	22
Server controls, LEDs, and connectors	23
Front view	23
Rear view	25
Internal connectors, LEDs, and jumpers	26
System-board optional-device connectors	27
Riser-card optional-device connectors	28
System-board internal connectors	29
Power-backplane-card internal connectors	29
System-board external connectors	30
System-board jumpers	31
System-board LEDs	33
Riser-card assembly LEDs	33
Chapter 2. Configuration information and instructions	35
Updating the firmware	35
Configuring the server	35
Using the ServerGuide Setup and Installation CD	35
Using the Configuration/Setup Utility program	36
Using the ServeRAID configuration programs	36
Using the ServeRAID Configuration Utility program	37
Using ServeRAID Manager	37
Using the baseboard management controller	39
Enabling and configuring SOL using the OSA SMBridge management utility program	39
Installing the OSA SMBridge management utility program	48
Using the baseboard management controller utility programs	50
Updating the UUID	51
Updating the DMI/SMBIOS data	51
Chapter 3. Removing and replacing server components	53
Installation guidelines	53
System reliability guidelines	54
Working inside the server with the power on	54
Handling static-sensitive devices	55
Returning a device or component	55
Connecting the cables	55
Removing and replacing Tier 1 CRUs	57
Removing the cover	57
Installing the cover	58
Removing the air baffle	59
Installing the air baffle	60
Removing an adapter	61
Installing an adapter	62
Removing the external SAS cable	63
Installing the external SAS cable	64
Removing the Remote Supervisor Adapter II SlimLine	66
Installing the Remote Supervisor Adapter II SlimLine	67
Removing the ServeRAID SAS controller	68
Installing a ServeRAID SAS controller	69
Removing a hard disk drive	70
Installing a hard disk drive	71
Removing a CD-RW/DVD drive	73
Installing a CD-RW/DVD drive	74
Removing an optional tape drive	75
Installing an optional tape drive	75
Installing the tape drive in a 3.5-inch model server	75
Installing the tape drive in a 2.5-inch model server	77
Removing a memory module	80
Installing a memory module	80
Removing a hot-swap fan	82
Installing a hot-swap fan	83
Removing the fan-bracket assembly	84
Installing the fan-bracket assembly	85
Removing a hot-swap power supply	86
Installing a hot-swap power supply	87
Removing the battery	88
Installing the battery	90
Removing and replacing Tier 2 CRUs	91
Removing the operator information panel assembly	92
Installing the operator information panel assembly	93
Installing and removing the hard disk drive backplane	94
Removing the 3.5-inch-drive backplane	94
Installing the 3.5-inch-drive backplane	95
Removing the 2.5-inch-drive backplane	96
Installing the 2.5-inch-drive backplane	97
Removing the CD/DVD media backplane	98
Installing the CD/DVD media backplane	99
Removing the power backplane	100
Installing the power backplane	101
Removing the riser-card assembly	102
Installing the riser-card assembly	103
Removing and replacing FRUs	104
Replacing the 3.5-inch-drive center bracket	104
Removing the center bracket	104
Installing the center bracket	105
Removing a microprocessor	105
Installing a microprocessor	106
Removing a heat-sink retention module	108
Installing a heat-sink retention module	109
Removing the system board and shuttle	111
Installing the system board and shuttle	112
Chapter 4. Parts listing, System x3655, Type 7985	115
Replaceable server components	115
Power cords	121
Chapter 5. Diagnostics	125
Diagnostic tools	125
POST	125
POST beep codes	125
Beep code descriptions	126
No-beep symptoms	133
Error logs	134
Viewing error logs from the Configuration/Setup Utility program	135
Viewing the BMC system event log from the diagnostic programs	135
Clearing the error logs	135
POST error codes	136
Checkout procedure	142
About the checkout procedure	142
Performing the checkout procedure	142
Troubleshooting tables	144
CD or DVD drive problems	144
General problems	145
Hard disk drive problems	145
Intermittent problems	146
USB keyboard, mouse, or pointing-device problems	147
Memory problems	148
Microprocessor problems	149
Monitor problems	150
Optional-device problems	152
Power problems	153
Serial port problems	154
ServerGuide problems	154
Software problems	155
Universal Serial Bus (USB) port problems	156
Video problems	156
Light path diagnostics	156
Remind button	158
Light path diagnostics LEDs	159
Power-supply LEDs	160
Diagnostic programs, messages, and error codes	162
Running the diagnostic programs	162
Diagnostic text messages	163
Viewing the test log	163
Diagnostic error codes	163
Recovering the BIOS code	174
System event/error log messages	175
IPMI BMC system-error log messages	182
BIOS-logged BMC system-error log messages	191
Solving SCSI problems	193
Solving power problems	193
Solving Ethernet controller problems	194
Solving undetermined problems	195
Problem determination tips	196
Calling IBM for service	196
Appendix A. Getting help and technical assistance	199
Before you call	199
Using the documentation	199
Getting help and information from the World Wide Web	200
Software service and support	200
Hardware service and support	200
IBM Taiwan product service	200
Appendix B. Notices	201
Trademarks	201
Important notes	202
Product recycling and disposal	203
Battery return program	204
Electronic emission notices	205
Federal Communications Commission (FCC) statement	205
Industry Canada Class A emission compliance statement	205
Australia and New Zealand Class A statement	205
United Kingdom telecommunications safety requirement	205
European Union EMC Directive conformance statement	206
Taiwanese Class A warning statement	206
Chinese Class A warning statement	206
Japanese Voluntary Control Council for Interference (VCCI) statement	206

Match case Limit results 1 per page

–

sel

Perform

operations

with

the

System

Event/Error

log.

–

sysinfo

Display

general

system

information

that

the

server

and

the

baseboard

management

controller.

Serial

over

LAN

Use

the

Serial

over

LAN

capability

remotely

perform

control

and

management

functions

over

Serial

over

LAN

(SOL)

network.

You

can

also

use

SOL

remotely

view

and

change

the

server

BIOS

settings.

command

prompt,

type

telenet

localhost

623

access

the

SOL

network.

Type

help

the

smbridge>

prompt

for

information.

Use

the

following

commands

SOL

session:

–

connect

Connect

the

LAN.

Type

connect

-ip

ip_address

-u

username

-p

password

–

identify

Control

the

system-locator

LED

the

front

the

server.

–

power

Turn

the

server

and

off

remotely.

–

reboot

Force

the

server

restart.

–

sel

get

Display

the

BMC

system

event

log.

–

sol

Configure

the

SOL

function.

–

sysinfo

Display

system

information

that

the

server

and

the

globally

unique

identifier

(GUID).

Updating

the

UUID

You

must

update

the

Universal

Unique

Identifier

(UUID)

when

you

replace

the

system

board.

update

the

UUID,

complete

the

following

steps:

Note:

You

must

attach

optional

USB

diskette

drive

the

server

run

this

program.

Copy

the

UUID

utility

(uuid.exe)

from

the

BIOS

flash

diskette

DOS

bootable

diskette.

Insert

the

diskette

into

diskette

drive

that

connected

the

server.

Restart

the

server

from

the

diskette.

the

a:\

prompt,

type

UUID

/wr

and

press

Enter.

The

utility

generates

random

identifier.

Restart

the

server.

Updating

the

DMI/SMBIOS

data

You

must

update

the

Desktop

Management

Interface

(DMI)

when

you

replace

the

system

board.

update

the

DMI,

complete

the

following

steps:

Chapter

Configuration

information

and

instructions