IBM x3655 Service Guide - Page 172

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, "Parts listing, System x3655, Type 7985," on page 97 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. Error code Description Action 180-xxx-005 Failed hard disk drive backplane LED test. 1. Reseat the following components: a. Hard disk drive backplane cable b. Hard disk drive backplane 2. Replace the following components one at a time, in the order shown, restarting the server each time: a. Hard disk drive backplane b. (Trained service technician only) System board 201-198-xxx Memory Test Aborted. 1. Restart the server. 2. Run the diagnostic test again. 3. Reinstall the diagnostic programs (see "Updating the firmware" on page 17). 4. Check the system event/error log and the BMC log for messages that indicate the cause of the error and take the indicated action. 201-199-xxx Unexpected error. Test aborted. 1. Restart the server. 2. Run the diagnostic test again. 3. Reinstall the diagnostic programs (see "Updating the firmware" on page 17). 4. Check the system event/error log and the BMC log for messages that indicate the cause of the error, and take the indicated action. 201-xxx-PBD Test failed: v P = microprocessor [1 - 2] v B = Failing bank/pair number v D = Failing DIMM number within failing CPU #P Note: If D = 9, both DIMMS in the bank failed. 1. Reseat the failing DIMMs; then, run the memory diagnostic test again. 2. Replace the failing DIMMs; then, run the memory diagnostic test again. 3. (Trained service technician only) Replace the system board assembly. 202-xxx-0nn Failed system cache test. Note: nn = APIC ID for failing microprocessor v 0, 1 = microprocessor 1 v 2, 3 = microprocessor 2 1. Make sure that the BIOS code is at the latest level. 2. (Trained service technician only) Reseat the indicated microprocessor. 3. (Trained service technician only) Replace the indicated microprocessor. 154 IBM System x3655 Type 7985: Problem Determination and Service Guide

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v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
Chapter
4,
“Parts
listing,
System
x3655,
Type
7985,”
on
page
97
to
determine
which
components
are
customer
replaceable
units
(CRU)
and
which
components
are
field
replaceable
units
(FRU).
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only),”
that
step
must
be
performed
only
by
a
trained
service
technician.
Error
code
Description
Action
180-xxx-005
Failed
hard
disk
drive
backplane
LED
test.
1.
Reseat
the
following
components:
a.
Hard
disk
drive
backplane
cable
b.
Hard
disk
drive
backplane
2.
Replace
the
following
components
one
at
a
time,
in
the
order
shown,
restarting
the
server
each
time:
a.
Hard
disk
drive
backplane
b.
(Trained
service
technician
only)
System
board
201-198-xxx
Memory
Test
Aborted.
1.
Restart
the
server.
2.
Run
the
diagnostic
test
again.
3.
Reinstall
the
diagnostic
programs
(see
“Updating
the
firmware”
on
page
17).
4.
Check
the
system
event/error
log
and
the
BMC
log
for
messages
that
indicate
the
cause
of
the
error
and
take
the
indicated
action.
201-199-xxx
Unexpected
error.
Test
aborted.
1.
Restart
the
server.
2.
Run
the
diagnostic
test
again.
3.
Reinstall
the
diagnostic
programs
(see
“Updating
the
firmware”
on
page
17).
4.
Check
the
system
event/error
log
and
the
BMC
log
for
messages
that
indicate
the
cause
of
the
error,
and
take
the
indicated
action.
201-xxx-PBD
Test
failed:
v
P
=
microprocessor
[1
-
2]
v
B
=
Failing
bank/pair
number
v
D
=
Failing
DIMM
number
within
failing
CPU
#P
Note:
If
D
=
9,
both
DIMMS
in
the
bank
failed.
1.
Reseat
the
failing
DIMMs;
then,
run
the
memory
diagnostic
test
again.
2.
Replace
the
failing
DIMMs;
then,
run
the
memory
diagnostic
test
again.
3.
(Trained
service
technician
only)
Replace
the
system
board
assembly.
202-xxx-0nn
Failed
system
cache
test.
Note:
nn
=
APIC
ID
for
failing
microprocessor
v
0,
1
=
microprocessor
1
v
2,
3
=
microprocessor
2
1.
Make
sure
that
the
BIOS
code
is
at
the
latest
level.
2.
(Trained
service
technician
only)
Reseat
the
indicated
microprocessor.
3.
(Trained
service
technician
only)
Replace
the
indicated
microprocessor.
154
IBM
System
x3655
Type
7985:
Problem
Determination
and
Service
Guide