IBM x3655 Service Guide - Page 185

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Page 185 highlights

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, "Parts listing, System x3655, Type 7985," on page 97 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. BMC log message Sensor Sensor number type Action VRD 3.3V 29 08 Information only Assertion 00 (Presence detected) VRD 3.3V 29 08 1. Remove the PCI adapters one at a time, to isolate the failing Assertion 01 (Power unit failure) component. 2. Inspect the IDE power cable. 3. (Trained service technician only) Replace the system board. 4. Replace the SAS backplane assembly. VRD 2.5V 2A 08 Information only Assertion 00 (Presence detected) VRD 2.5V 2A 08 1. (Trained service technician only) Reseat the microprocessor. Assertion 01 (Power unit failure) 2. (Trained service technician only) Replace the system board. VRD 2.1V 2B 08 Information only Assertion 00 (Presence detected) VRD 2.1V 2B 08 1. Inspect the SAS power cable. Assertion 01 (Power unit failure) 2. Replace the SAS backplane assembly. 3. (Trained service technician only) Replace the system board. 12V faults 2C 09 (Trained service technician only) Replace the system board. VRD 1.8V 2D 08 Information only Assertion 00 (Presence detected) VRD 1.8V 2D 08 1. Reseat the following components: Assertion 01 (Power unit failure) a. (Trained service technician only) Microprocessor b. Power supply 2. Replace the following components one at a time, in the order shown, restarting the server each time: a. (Trained service technician only) Microprocessor b. Power supply c. (Trained service technician only) system board Note: This power unit supplies power to the system board and the SAS backplane. VRD 1.4V 2E 08 Information only Assertion 00 (Presence detected) Chapter 5. Diagnostics 167

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v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
Chapter
4,
“Parts
listing,
System
x3655,
Type
7985,”
on
page
97
to
determine
which
components
are
customer
replaceable
units
(CRU)
and
which
components
are
field
replaceable
units
(FRU).
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only),”
that
step
must
be
performed
only
by
a
trained
service
technician.
BMC
log
message
Sensor
number
Sensor
type
Action
VRD
3.3V
Assertion
00
(Presence
detected)
29
08
Information
only
VRD
3.3V
Assertion
01
(Power
unit
failure)
29
08
1.
Remove
the
PCI
adapters
one
at
a
time,
to
isolate
the
failing
component.
2.
Inspect
the
IDE
power
cable.
3.
(Trained
service
technician
only)
Replace
the
system
board.
4.
Replace
the
SAS
backplane
assembly.
VRD
2.5V
Assertion
00
(Presence
detected)
2A
08
Information
only
VRD
2.5V
Assertion
01
(Power
unit
failure)
2A
08
1.
(Trained
service
technician
only)
Reseat
the
microprocessor.
2.
(Trained
service
technician
only)
Replace
the
system
board.
VRD
2.1V
Assertion
00
(Presence
detected)
2B
08
Information
only
VRD
2.1V
Assertion
01
(Power
unit
failure)
2B
08
1.
Inspect
the
SAS
power
cable.
2.
Replace
the
SAS
backplane
assembly.
3.
(Trained
service
technician
only)
Replace
the
system
board.
12V
faults
2C
09
(Trained
service
technician
only)
Replace
the
system
board.
VRD
1.8V
Assertion
00
(Presence
detected)
2D
08
Information
only
VRD
1.8V
Assertion
01
(Power
unit
failure)
2D
08
1.
Reseat
the
following
components:
a.
(Trained
service
technician
only)
Microprocessor
b.
Power
supply
2.
Replace
the
following
components
one
at
a
time,
in
the
order
shown,
restarting
the
server
each
time:
a.
(Trained
service
technician
only)
Microprocessor
b.
Power
supply
c.
(Trained
service
technician
only)
system
board
Note:
This
power
unit
supplies
power
to
the
system
board
and
the
SAS
backplane.
VRD
1.4V
Assertion
00
(Presence
detected)
2E
08
Information
only
Chapter
5.
Diagnostics
167