IBM x3655 Service Guide - Page 167

x3655

Get IBM x3655 - System - 7985 PDF manuals and user guides
UPC - 883436014533
View all IBM x3655 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 167 highlights

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, "Parts listing, System x3655, Type 7985," on page 97 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. Error code Description Action 166-060-000 System Management: Failed. Unable to communicate with Remote Supervisor Adapter II SlimLine. 1. Update the firmware (BIOS, service processor, diagnostics) to the latest levels. 2. Run the diagnostic test again. 3. Correct other error conditions (including failed system management tests and items that are logged in Remote Supervisor Adapter II SlimLine system event/error log) and run the test again. 4. Disconnect all power cords and external cables from the server, wait 30 seconds, reconnect the power cords and cables, and run the test again. 5. Reseat the Remote Supervisor Adapter II SlimLine. 6. Replace the Remote Supervisor Adapter II SlimLine. 166-070-000 System Management: Failed Unable to communicate with Remote Supervisor Adapter II SlimLine 1. Update the firmware (BIOS, service processor, diagnostics) to the latest level. 2. Run the diagnostic test again. 3. Correct other error conditions (including failed system management tests and items that are logged in Remote Supervisor Adapter II SlimLine system event/error log) and run the test again. 4. Disconnect all power cords and external cables from the server, wait 30 seconds, reconnect the power cords and cables, and run the test again. 5. Reseat the Remote Supervisor Adapter II SlimLine. 6. Replace the Remote Supervisor Adapter II SlimLine. 166-198-000 System Management: Aborted 1. Run the diagnostic test again. 2. Correct other error conditions (including failed system management tests and items logged in the BMC error log and the system event/error log) and retry the test. 3. Disconnect all server and option power cords from the server, wait 30 seconds, reconnect the power cords, and retry the test. 4. Replace the Remote Supervisor Adapter II SlimLine, if installed. 5. (Trained service technician only) Replace the system board. 166-201-000 BMC indicates I2C errors on bus 0. (Trained service technician only) Replace the system board. Chapter 5. Diagnostics 149

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187
  • 188
  • 189
  • 190
  • 191
  • 192
  • 193
  • 194
  • 195
  • 196
  • 197
  • 198
  • 199
  • 200
  • 201
  • 202
  • 203
  • 204
  • 205
  • 206
  • 207
  • 208
  • 209
  • 210
  • 211
  • 212
v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
Chapter
4,
“Parts
listing,
System
x3655,
Type
7985,”
on
page
97
to
determine
which
components
are
customer
replaceable
units
(CRU)
and
which
components
are
field
replaceable
units
(FRU).
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only),”
that
step
must
be
performed
only
by
a
trained
service
technician.
Error
code
Description
Action
166-060-000
System
Management:
Failed.
Unable
to
communicate
with
Remote
Supervisor
Adapter
II
SlimLine.
1.
Update
the
firmware
(BIOS,
service
processor,
diagnostics)
to
the
latest
levels.
2.
Run
the
diagnostic
test
again.
3.
Correct
other
error
conditions
(including
failed
system
management
tests
and
items
that
are
logged
in
Remote
Supervisor
Adapter
II
SlimLine
system
event/error
log)
and
run
the
test
again.
4.
Disconnect
all
power
cords
and
external
cables
from
the
server,
wait
30
seconds,
reconnect
the
power
cords
and
cables,
and
run
the
test
again.
5.
Reseat
the
Remote
Supervisor
Adapter
II
SlimLine.
6.
Replace
the
Remote
Supervisor
Adapter
II
SlimLine.
166-070-000
System
Management:
Failed
Unable
to
communicate
with
Remote
Supervisor
Adapter
II
SlimLine
1.
Update
the
firmware
(BIOS,
service
processor,
diagnostics)
to
the
latest
level.
2.
Run
the
diagnostic
test
again.
3.
Correct
other
error
conditions
(including
failed
system
management
tests
and
items
that
are
logged
in
Remote
Supervisor
Adapter
II
SlimLine
system
event/error
log)
and
run
the
test
again.
4.
Disconnect
all
power
cords
and
external
cables
from
the
server,
wait
30
seconds,
reconnect
the
power
cords
and
cables,
and
run
the
test
again.
5.
Reseat
the
Remote
Supervisor
Adapter
II
SlimLine.
6.
Replace
the
Remote
Supervisor
Adapter
II
SlimLine.
166-198-000
System
Management:
Aborted
1.
Run
the
diagnostic
test
again.
2.
Correct
other
error
conditions
(including
failed
system
management
tests
and
items
logged
in
the
BMC
error
log
and
the
system
event/error
log)
and
retry
the
test.
3.
Disconnect
all
server
and
option
power
cords
from
the
server,
wait
30
seconds,
reconnect
the
power
cords,
and
retry
the
test.
4.
Replace
the
Remote
Supervisor
Adapter
II
SlimLine,
if
installed.
5.
(Trained
service
technician
only)
Replace
the
system
board.
166-201-000
BMC
indicates
I2C
errors
on
bus
0.
(Trained
service
technician
only)
Replace
the
system
board.
Chapter
5.
Diagnostics
149