IBM x3655 Service Guide - Page 180

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, "Parts listing, System x3655, Type 7985," on page 97 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. System event/error log message Action Power supply n fan fault n = the power supply number 1. Make sure that there are no obstructions, such as bundled cables, to the airflow on the power-supply fan. 2. Replace power supply n. Power supply current exceeded max spec value 1. Make sure that two power supplies are installed, and that the AC power cords are correctly connected to the power supplies and to a working electrical outlet. 2. Replace the power backplane. Primary HT2100 initiated sync flood: PCI-e slot n error 1. Reseat the failing adapter. 2. Replace the failing adapter. 3. (Trained service technician only) Replace the system board. Primary HT2100 initiated sync flood: SAS error (Trained service technician only) Replace the system board. POST reporting memory event DIMM Disabled - 1. Reseat the failing DIMM. multi-bit or multi-symbol error Chassis Number 1 Memory Card n Memory DIMM n 2. (Trained service technician only) Reseat the microprocessor. 3. (Trained service technician only) Replace the microprocessor. Processor initiated sync flood: Processor n failed 1. (Trained service technician only) Reseat the microprocessor. 2. (Trained service technician only) Replace the microprocessor. Slot n error (possible timeout condition) 1. Reseat the failing adapter. 2. Replace the failing adapter. 3. (Trained service technician only) Replace the system board. Front panel NMI 1. If the MEM LED on the light path diagnostics panel is lit, complete the following steps: a. Check the other system logs for related entries and actions. b. Reinstall the server device drivers. c. Reinstall the operating system. 2. If the error LED for PCI slot 1 or PCI slot 2 on the riser card is lit, complete the following steps: a. Remove the adapter from the PCI slot that has the lit error LED. b. (Trained service technician only) If the error continues, replace the system board. 3. If the error LED for PCI slot 3 or PCI slot 4 on the system board is lit, complete the following steps: a. Remove the adapter from the PCI slot that has the lit error LED. b. (Trained service technician only) if the error continues, replace the system board. 4. Remove all PCI adapters from the server. (Trained service technician only) if the error continues, replace the system board. Software NMI Information only. 162 IBM System x3655 Type 7985: Problem Determination and Service Guide