Lenovo ThinkPad i Series 1157 ThinkPad 570 User's Reference - Page 30

Getting service Getting service Purchasing an IBM PC hardware product entitles you to receive support and services during the limited warranty period. If you need additional support and services, a wide variety of extended solutions that addresses most needs are available for purchase. About your warranty During the warranty period, you might be responsible for repair costs if the product damage was due to misuse, accident, modification, unsuitable physical or operating environment, or improper maintenance. For full information on the product warranty, see Appendix B. You will need to know the following information when requesting repair service: Identification number of your computer Options installed in your system Note: Use the recording sheet on page 16. Error message or problem Note: Error messages can help identify which service action is required and help the service representative provide quick and efficient service. Use the recording sheet on page 17. Help at the ThinkPad Web site You can get support and information at the ThinkPad Web site. The latest information about the ThinkPad computers http://www.ibm.com/thinkpad Technical support information http://www.pc.ibm.com/support IBM might make improvements or changes to these Web sites at any time without any notice. 14 IBM ThinkPad 570 User's Reference