Netgear SRX5308 SRX5308 Reference Manual - Page 309

ProSafe Gigabit Quad WAN SSL VPN Firewall SRX5308 Reference Manual LAN or WAN Port LEDs Not On If either the LAN LEDs or WAN LEDs do not light when the Ethernet connection is made, check the following: • Make sure that the Ethernet cable connections are secure at the VPN firewall and at the hub, router, or workstation. • Make sure that power is turned on to the connected hub, router, or workstation. • Be sure you are using the correct cables: When connecting the VPN firewall's WAN ports to one or two devices that provide the Internet connections, use the cables that are supplied with the devices. These cables could be a standard straight-through Ethernet cables or an Ethernet crossover cables. Troubleshooting the Web Management Interface If you are unable to access the VPN firewall's Web Management Interface from a PC on your local network, check the following: • Check the Ethernet connection between the PC and the VPN firewall as described in the previous section ("LAN or WAN Port LEDs Not On"). • Make sure your PC's IP address is on the same subnet as the VPN firewall. If you are using the recommended addressing scheme, your PC's address should be in the range of 192.168.1.2 to 192.168.1.254. Note: If your PC's IP address is shown as 169.254.x.x: Windows and Mac operating systems generate and assign an IP address if the computer cannot reach a DHCP server. These auto-generated addresses are in the range of 169.254.x.x. If your IP address is in this range, check the connection from the PC to the VPN firewall and reboot your PC. • If your VPN firewall's IP address has been changed and you do not know the current IP address, reset the VPN firewall's configuration to factory defaults. This sets the VPN firewall's IP address to 192.168.1.1. This procedure is explained in "Restoring the Default Configuration and Password" on page 10-8. Troubleshooting and Using Online Support v1.0, April 2010 10-3