Netgear SRX5308 SRX5308 Reference Manual - Page 316
Problems with Date and Time, Accessing the Knowledge Base and Documentation
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ProSafe Gigabit Quad WAN SSL VPN Firewall SRX5308 Reference Manual Problems with Date and Time The Time Zone screen displays the current date and time of day (see "Configuring Date and Time Service" on page 8-21). The VPN firewall uses the Network Time Protocol (NTP) to obtain the current time from one of several network time servers on the Internet. Each entry in the log is stamped with the date and time of day. Problems with the date and time function can include: • Date shown is January 1, 2000. Cause: The VPN firewall has not yet successfully reached a network time server. Check that your Internet access settings are configured correctly. If you have just completed configuring the VPN firewall, wait at least 5 minutes and check the date and time again. • Time is off by 1 hour. Cause: The VPN firewall does not automatically sense daylight savings time. Go to the Time Zone screen, and select or clear the Automatically Adjust for Daylight Savings Time check box. Accessing the Knowledge Base and Documentation To access NETGEAR's Knowledgebase for the VPN firewall, select Web Support > Knowledgebase from the menu. To access NETGEAR's documentation library for the VPN firewall, select Web Support > Documentation from the menu. 10-10 Troubleshooting and Using Online Support v1.0, April 2010