HP C8180 Windows Help - Page 154
Software installation troubleshooting, The wrong measurements are showing in menus on the display - photosmart troubleshooting
UPC - 883585123384
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I received a message on the display about a paper jam or a blocked print head assembly Cause: The HP All-in-One has a paper jam. Solution: Clear the paper jam, and then follow the prompts on the display or the computer screen to continue. For more information, see: "Clear paper jams" on page 147 Cause: The print head assembly is blocked. Solution: There might be some packing material inside the HP All-in-One. Turn the HP All-in-One off and open the ink cartridge door. Remove any objects that are blocking the print head assembly (including any packing materials), and then turn the HP All-in-One on again. Follow the prompts on the display or the computer screen to continue. The wrong measurements are showing in menus on the display Cause: You might have selected the incorrect country/region when setting up the HP All-in-One. The country/region you select determines the paper sizes shown on the display. Solution: You can change the country/region settings from the Preferences menu. For more information, see: "Set your language and country/region" on page 19 Software installation troubleshooting Use this section to solve any problems you might encounter while setting up the HP Allin-One software. This section contains the following topics: • When I insert the CD-ROM into my computer's CD-ROM drive, nothing happens • The minimum system checks screen appears • A red X appears on the USB connect prompt • I received a message that an unknown error has occurred • The registration screen does not appear • Uninstall and reinstall the software • Missing HP Photosmart Software When I insert the CD-ROM into my computer's CD-ROM drive, nothing happens Cause: The installation failed to run automatically. Software installation troubleshooting 153 Troubleshooting