HP C8180 Windows Help - Page 177
Cause, Solution, Status - photosmart paper jam
UPC - 883585123384
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Chapter 14 Cause: The computer is not communicating with the HP All-in-One. Solution: If the HP All-in-One is not properly connected to the computer, communication errors can occur. Make sure the USB cable is connected to the HP Allin-One and the computer as shown below. Troubleshooting If the connections are secure, and nothing has printed several minutes after you sent a print job to the HP All-in-One, check the status of the HP All-in-One. In the HP Photosmart Software, click Status. For more information, see: "I connected the USB cable, but I am having problems using the HP All-in-One with my computer" on page 151 Cause: The HP All-in-One has a paper jam. Solution: Clear the paper jam. For more information, see: "Clear paper jams" on page 147 Cause: The print head assembly has stalled. Solution: Turn the HP All-in-One off, remove any objects that are blocking the print head assembly (including any packing materials), and then turn the HP All-in-One on again. Cause: The HP All-in-One is out of paper. Solution: Load paper in the input tray. For more information, see: "Load paper" on page 64 The pages in my document came out in the wrong order Cause: The print settings are set to print the first page of your document first. Because of the way the paper feeds through the HP All-in-One, this means the first page will be print side up at the bottom of the stack. 176 Troubleshooting