HP ML370 HP ProLiant ML370 Generation 3 Setup and Installation Guide - Page 213

Diagnostic Steps, Table D-1

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Troubleshooting Diagnostic Steps If the server does not power up, or powers up but does not complete POST, answer the questions in Table D-1 to determine the appropriate actions. The flow of questions reflects the usual flow of events during a power-on sequence. Figure D-1 illustrates the recommended diagnostic steps and decision points. According to the answers you give, you are directed to the appropriate table in this section. That table outlines possible reasons for the problem, options available to assist in diagnosis, possible solutions, and references to other sources of information. Table D-1: Diagnostic Steps Question Question 1: Is the Power On/Standby LED amber? Question 2: Is the Power On/Standby LED green? Question 3: Is the external health LED green? Question 4: Is the internal health LED green? Question 5: Is the monitor displaying information? Action If yes, continue to question 2. If no, refer to Table D-2. If yes, continue to question 3. If no, refer to Table D-3. If yes, continue to question 4. If no, refer to Table D-4. If yes, continue to question 5. If no, refer to Table D-5. If yes, use the POST messages for further diagnosis. Refer to Table D-6 for details. If no, refer to Table D-6. HP ProLiant ML370 Generation 3 Server Setup and Installation Guide D-5

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Troubleshooting
HP ProLiant ML370 Generation 3 Server Setup and Installation Guide
D-5
Diagnostic Steps
If the server does not power up, or powers up but does not complete POST, answer
the questions in Table D-1 to determine the appropriate actions. The flow of
questions reflects the usual flow of events during a power-on sequence. Figure D-1
illustrates the recommended diagnostic steps and decision points.
According to the answers you give, you are directed to the appropriate table in this
section. That table outlines possible reasons for the problem, options available to
assist in diagnosis, possible solutions, and references to other sources of information.
Table D-1:
Diagnostic Steps
Question
Action
Question 1: Is the Power
On/Standby LED amber?
If yes, continue to question 2.
If no, refer to Table D-2.
Question 2: Is the Power
On/Standby LED green?
If yes, continue to question 3.
If no, refer to Table D-3.
Question 3: Is the external health
LED green?
If yes, continue to question 4.
If no, refer to Table D-4.
Question 4: Is the internal health
LED green?
If yes, continue to question 5.
If no, refer to Table D-5.
Question 5: Is the monitor
displaying information?
If yes, use the POST messages for
further diagnosis. Refer to
Table D-6 for details.
If no, refer to Table D-6.