HP ML370 HP ProLiant ML370 Generation 3 Setup and Installation Guide - Page 223

Problem, Possible Cause, Possible Solution, OS Selection, Troubleshooting

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Troubleshooting Table D-7: Problems After Initial Boot continued Problem Possible Cause Possible Solution Server cannot load operating system. Required operating system step was missed. Follow these steps: 1. Note at which phase the operating system failed. 2. Remove any loaded operating system. 3. Refer to your operating system documentation. 4. Install the operating system again. Installation problem occurred. Refer to your operating system documentation and to the SmartStart Release Notes on the SmartStart CD. Run RBSU and check the OS Selection menu. Problem was encountered with the hardware you have added to the server. Refer to the documentation provided with the hardware. Refer to Chapter 6, "Server Cabling," to identify correct SCSI cabling configuration for the server. Problem was encountered with hardware added to a new configure-to-order server (where available). You must complete the factory-installed operating system software installation before adding new hardware to the server. Be sure you are following the instructions provided in the Factory-Installed Operating System Software Installation Guide. Remove the new hardware and complete the software installation. Then, reinstall the new hardware. HP ProLiant ML370 Generation 3 Server Setup and Installation Guide D-15

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Troubleshooting
HP ProLiant ML370 Generation 3 Server Setup and Installation Guide
D-15
Table D-7:
Problems After Initial Boot
continued
Problem
Possible Cause
Possible Solution
Required operating
system step was
missed.
Follow these steps:
1.
Note at which phase the operating system
failed.
2.
Remove any loaded operating system.
3.
Refer to your operating system
documentation.
4.
Install the operating system again.
Installation problem
occurred.
Refer to your operating system documentation
and to the SmartStart Release Notes on the
SmartStart CD.
Run RBSU and check the
OS Selection
menu.
Problem was
encountered with the
hardware you have
added to the server.
Refer to the documentation provided with the
hardware.
Refer to Chapter 6, “Server Cabling,” to identify
correct SCSI cabling configuration for the server.
Server cannot load
operating system.
Problem was
encountered with
hardware added to a
new configure-to-order
server (where
available).
You must complete the factory-installed operating
system software installation before adding new
hardware to the server.
Be sure you are following the instructions provided
in the
Factory-Installed Operating System
Software Installation Guide
.
Remove the new hardware and complete the
software installation. Then, reinstall the new
hardware.