HP ML370 HP ProLiant ML370 Generation 3 Setup and Installation Guide - Page 219

Answer, Possible Reasons, Possible Solutions

Page 219 highlights

Troubleshooting Table D-5: Is the Internal Health LED Green? continued Answer Possible Reasons Possible Solutions No, it's red A processor has failed. Processor 1 is not installed. A processor is an unsupported type. Processors are mismatched (speed and/or type). A PPM has failed. A PPM is not installed. A processor or PPM is installed, but the corresponding processor or PPM is missing. Use amber failure LEDs to identify: • Missing components • Failed components • Improperly installed components • Overtemperature event Contact your authorized service provider for replacement parts and service. A DIMM has experienced a multibit error. No valid memory in the server. Populated banks have mismatched DIMMs. No valid memory in the server. Populated banks have missing DIMMs. No valid memory in the server. Populated banks have unsupported DIMM types. Populated DIMMs are not in the correct order. A required fan has failed. An overtemperature condition has occurred. Yes If the internal health LED is green, refer to Table D-6. Note: For LED locations and functions, refer to Appendix E, "LED Indicators and Switches." For cabling configurations, refer to Chapter 6, "Server Cabling." HP ProLiant ML370 Generation 3 Server Setup and Installation Guide D-11

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Troubleshooting
HP ProLiant ML370 Generation 3 Server Setup and Installation Guide
D-11
Table D-5:
Is the Internal Health LED Green?
continued
Answer
Possible Reasons
Possible Solutions
No, it’s
red
A processor has failed.
Processor 1 is not installed.
A processor is an unsupported type.
Processors are mismatched (speed and/or
type).
A PPM has failed.
A PPM is not installed.
A processor or PPM is installed, but the
corresponding processor or PPM is
missing.
A DIMM has experienced a multibit error.
No valid memory in the server. Populated
banks have mismatched DIMMs.
No valid memory in the server. Populated
banks have missing DIMMs.
No valid memory in the server. Populated
banks have unsupported DIMM types.
Populated DIMMs are not in the correct
order.
A required fan has failed.
An overtemperature condition has
occurred.
Use amber failure LEDs to identify:
Missing components
Failed components
Improperly installed components
Overtemperature event
Contact your authorized service
provider for replacement parts and
service.
Yes
If the internal health LED is green, refer to Table D-6.
Note:
For LED locations and functions, refer to Appendix E, “LED Indicators and Switches.” For
cabling configurations, refer to Chapter 6, “Server Cabling.”