HP NetServer AA 4000 HP AA HP Netserver 4000 Reference Guide - Page 5

Overview of Troubleshooting in a HP AA Environment

Page 5 highlights

AA 4000 Reference Guide Network Backups ...6-4 Configuration Comparisons ...6-5 Backup Confiurguration Setup Notes 6-6 Pure-local backup configuration ...6-6 Semi-local backup configuration ...6-6 Network backup configuration...6-8 Disaster recovery procedures...6-11 Part Numbers for Backup Configurations 6-15 CHAPTER SEVEN ~BASIC TROUBLESHOOTING 7-1 Overview of Troubleshooting in a HP AA Environment 7-2 Diagnosing Faults ...7-2 Other MTC Tools...7-3 Isolating the Faults...7-4 Analyzing an Event ...7-6 Correcting the Faults...7-9 Providing Information to the HP Call Center 7-10 The Windows NT "Blue Screen of Death 7-10 Basic Marathon Hardware Replacement 7-11 Replacing the MIC Cable...7-11 Replacing the TL Cable ...7-11 Replacing the IL Cable...7-12 Replacing an IOPx.Ethernet Cable 7-12 Replacing a MIC ...7-13 Replacing an SSDL ...7-14 Replacing an IOP ...7-15 Replacing a CE...7-17 Replacing a Failed Ethernet Adapter 7-18 Replacing a Failed Mirrored Disk 7-21 Replacing a Failed NetRAID Adapter 7-22 Reenabling faulted Components ...7-23 Troubleshooting Tips ...7-23 Common Problems ...7-24 Network Server Division v

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AA 4000 Reference Guide
Network Server Division
v
Network Backups
.............................................................................................................................
6-4
Configuration Comparisons
.............................................................................................................
6-5
Backup Confiurguration Setup Notes
...............................................................................................
6-6
Pure-local backup configuration
......................................................................................................
6-6
Semi-local backup configuration
.....................................................................................................
6-6
Network backup configuration
.........................................................................................................
6-8
Disaster recovery procedures
.........................................................................................................
6-11
Part Numbers for Backup Configurations
......................................................................................
6-15
CHAPTER
SEVEN ~BASIC TROUBLESHOOTING
..............................................................................
7-1
Overview of Troubleshooting in a HP AA Environment
...................................................................
7-2
Diagnosing Faults
............................................................................................................................
7-2
Other MTC Tools
.............................................................................................................................
7-3
Isolating the Faults
...........................................................................................................................
7-4
Analyzing an Event
...........................................................................................................................
7-6
Correcting the Faults
........................................................................................................................
7-9
Providing Information to the HP Call Center
................................................................................
7-10
The Windows NT "Blue Screen of Death"
......................................................................................
7-10
Basic Marathon Hardware Replacement
.......................................................................................
7-11
Replacing the MIC Cable
...............................................................................................................
7-11
Replacing the TL Cable
.................................................................................................................
7-11
Replacing the IL Cable
...................................................................................................................
7-12
Replacing an IOPx.Ethernet Cable
.................................................................................................
7-12
Replacing a MIC
............................................................................................................................
7-13
Replacing an SSDL
........................................................................................................................
7-14
Replacing an IOP
...........................................................................................................................
7-15
Replacing a CE
...............................................................................................................................
7-17
Replacing a Failed Ethernet Adapter
.............................................................................................
7-18
Replacing a Failed Mirrored Disk
.................................................................................................
7-21
Replacing a Failed NetRAID Adapter
............................................................................................
7-22
Reenabling faulted Components
.....................................................................................................
7-23
Troubleshooting Tips
.....................................................................................................................
7-23
Common Problems
.........................................................................................................................
7-24