Panasonic KX-HNC850G HomeHawk Users Guide - Page 141

Initial setup by WPS, The camera's LED indicator is blinking in red.

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Page 141 highlights

Troubleshooting The Automatic Mode Switching feature does not work even though the geo-fencing feature is enabled. R Your mobile device may have failed to communicate with your camera. The mode may not switch automatically in the following situations. - your mobile device and/or your camera do not have good network conditions - your mobile device's battery does not have adequate charge remaining to use the Automatic Mode Switching feature →Start the [HomeHawk] app on your mobile device. The camera's sensor is triggered too easily R The camera's motion detection features are too sensitive. →Reduce the sensitivity of the camera's sensors, see "Motion sensitivity", Page 73. R The camera's detection area is too large. →Limit the detection area so that the camera ignores motion in unneeded areas of the camera's image, i.e., reduce the camera's detection area ( "Detection area", Page 73). [Ambient temperature is (too high) or (too low), camera operation will be interrupted.] is displayed R The camera is used in an environment with a temperature that exceeds 40 °C (104 °F). Features such as viewing images and recording images will not be available if the temperature exceeds 45 °C (113 °F). →Use the camera in an environment with temperatures below 40 °C (104 °F). Initial setup by WPS WPS WPS is a function of wireless routers that is used to easily connect wireless devices to wireless routers. A WPS button on a wireless router indicates that it has the WPS function. (Depending on the type of wireless router, the WPS function may be disabled on the wireless router even if there is a WPS button.) Initial setup can't be completed The camera's LED indicator is blinking in red. If you have trouble during the initial setup check the following causes/solutions first and then turn off the camera and restart it. R The WPS function on your wireless router may be disabled. Some Internet Service Provider wireless routers may have WPS disabled. →Try initial setup without using a WPS button on your wireless router ( "Basic Setup", Page 42). R The camera and wireless router are too far away. →Move the camera and wireless router closer together. R The wireless router is not in WPS mode. →Press the WPS button on the wireless router for long enough until the LED indicator on the router starts blinking. R Several cameras are in WPS mode. Only 1 camera can be operated in WPS mode at a time. →Turn off all other cameras and only operate 1 camera at a time. R The DHCP function of your wireless router may be disabled. →Enable the wireless router's DHCP settings. For details, refer to your wireless router's manual. The camera's LED indicator is lit in blue. R The WPS button was pressed on another router which is different from the router your mobile device is connected with. 141

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The Automatic Mode Switching feature does not work even though the geo-fencing feature is
enabled.
R
Your mobile device may have failed to communicate with your camera. The mode may not switch
automatically in the following situations.
–
your mobile device and/or your camera do not have good network conditions
–
your mobile device’s battery does not have adequate charge remaining to use the Automatic Mode
Switching feature
→Start the
[HomeHawk]
app on your mobile device.
The camera’s sensor is triggered too easily
R
The camera’s motion detection features are too sensitive.
→Reduce the sensitivity of the camera’s sensors, see
“Motion sensitivity”, Page 73.
R
The camera’s detection area is too large.
→Limit the detection area so that the camera ignores motion in unneeded areas of the camera’s
image, i.e., reduce the camera’s detection area ( “Detection area”, Page 73).
[Ambient temperature is (too high) or (too low), camera operation will be interrupted.] is displayed
R
The camera is used in an environment with a temperature that exceeds 40 °C (104 °F). Features such
as viewing images and recording images will not be available if the temperature exceeds 45 °C
(113 °F).
→Use the camera in an environment with temperatures below 40 °C (104 °F).
Initial setup by WPS
WPS
WPS is a function of wireless routers that is used to easily connect wireless devices to wireless routers. A
WPS button on a wireless router indicates that it has the WPS function. (Depending on the type of
wireless router, the WPS function may be disabled on the wireless router even if there is a WPS button.)
Initial setup can't be completed
The camera’s LED indicator is blinking in red.
If you have trouble during the initial setup check the following causes/solutions first and then turn off the
camera and restart it.
R
The WPS function on your wireless router may be disabled.
Some Internet Service Provider wireless routers may have WPS disabled.
→Try initial setup without using a WPS button on your wireless router ( “Basic Setup”, Page 42).
R
The camera and wireless router are too far away.
→Move the camera and wireless router closer together.
R
The wireless router is not in WPS mode.
→Press the WPS button on the wireless router for long enough until the LED indicator on the router
starts blinking.
R
Several cameras are in WPS mode.
Only 1 camera can be operated in WPS mode at a time.
→Turn off all other cameras and only operate 1 camera at a time.
R
The DHCP function of your wireless router may be disabled.
→Enable the wireless router’s DHCP settings. For details, refer to your wireless router’s manual.
The camera’s LED indicator is lit in blue.
R
The WPS button was pressed on another router which is different from the router your mobile device is
connected with.
141
Troubleshooting