HP 3015 Service Manual - Page 214

Table 6-1. Alert and warning messages (continued) Control panel message Event log Description error message Recommended action Fax is busy Redial pending (HP LaserJet 3015 and 3030 only) None The fax line to which you were sending a fax was busy. The product automatically redials the busy number. (See "Changing the redial setting" in the fax guide on the product CD.) Allow the product to retry sending the fax. Call the recipient to ensure that the fax machine is turned on and ready. Check that you are dialing the correct fax number. Check for a dial tone on the phone line by pressing FAX/SEND. Make sure that the phone line is working by disconnecting the product, plugging in a telephone to the phone line, and making a voice call. Plug the product phone cord into a jack for another phone line, and try sending the fax again. Try a different phone cord. Update the firmware. See Updating the firmware code. If the error persists, replace the LIU. See, Formatter and line interface unit (LIU). Fax memory full Canceling recv. (HP LaserJet 3015 and 3030 only) None During the fax transmission, the product ran out of memory. Only the pages that fit into memory will be printed. Print all of the faxes and have the sender resend the fax. Cancel all fax jobs or clear the faxes from memory (see "Deleting faxes from memory" in the fax guide on the product CD). Fax memory full Canceling send (HP LaserJet 3015 and 3030 only) None During the fax job, the memory filled. All pages of the fax have to be in memory for a fax job to work correctly. Only the pages that fit into memory were sent. Print all received faxes or wait until all pending faxes are sent. Cancel all fax jobs or clear the faxes from memory (see "Deleting faxes from memory" in the fax guide on the product CD). 196 Chapter 6 Troubleshooting ENWW