HP 3015 Service Manual - Page 57
Guidelines for using media, Paper and transparencies, Common media problems table - ink
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Guidelines for using media Note Use the information in this section to choose the proper print media. Paper and transparencies Paper must be of good quality and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, holes, and curled or bent edges. Check the label on the paper package for details about the type of paper (such as bond or recycled). Some paper causes print-quality problems, jamming, or damage to the printer. Do not use letterhead that is printed with low-temperature inks, such as those used in some types of thermography; raised letterhead; or colored paper or preprinted forms that use inks incompatible with the printer temperature (200° C, or 392° F, for 0.1 second). Transparencies must be able to withstand 200° C (392° F), the printer's maximum temperature. Common media problems table Symptom Problem with media Solution Poor print quality or toner adhesion, or problems with feeding. Too moist, too rough, too smooth, or embossed. Faulty lot. Try another kind of media between 100 and 250 Sheffield. Use a fresh media. Poor toner adhesion. Fuser temperature is too low. Too smooth. Try a higher fuser temperature setting. Try another kind of media between 100 and 250 Sheffield. Dropouts, jamming, or curl. Stored improperly. Store paper flat in its moistureproof wrapping. Increased gray background shading over the entire page. Media is not white enough or the Use whiter paper. Lower the contrast setting is set too high. contrast setting, Increased gray background shading along the edges or bottom of the page. The media weight is too heavy. The contrast setting is set too high. Use lighter weight paper. Lower the contrast setting, Excessive curl, or problems with feeding. Too moist, wrong grain direction, or short-grain construction. Use long-grain paper. For copy or fax jobs, select less paper curl in the service menu. For print jobs, select a lighterweight media type from the printer driver or the HP Toolbox. Jamming, or damage to device. Cutouts or perforations. Do not use media with cutouts or perforations. Problems with feeding. Ragged edges. Use good-quality media. ENWW Guidelines for using media 39