HP 3015 Service Manual - Page 219

Table 6-1. Alert and warning messages (continued) Control panel message Event log Description error message Scanning error Cannot connect None The product cannot transmit scan information to a computer. Settings cleared None The product has cleared job settings. Recommended action Make sure that the connection cable is not loose or damaged. Replace the cable if necessary, and try the scan again. Re-enter any appropriate job settings. Critical error messages Critical error messages can indicate some kind of failure. Cycling the power might fix the problem. If a critical error persists, the product might require service. Table 6-2. Critical error messages Control panel message Event log Description error message 50 Fuser Error None The product has experienced an internal hardware error. Recommended action Turn off the power switch, wait at least 20 minutes, and then turn on the power switch and wait for the product to initialize. Note The device power must remain off for at least 20 minutes for the fuser to cool down and properly reset. If a surge protector is being used, remove it. Plug the printer directly into the wall socket. Use the power switch to turn the product on. Check the cabling connections to the heating element. If, the error persists, replace the fuser. See, Fuser. ENWW Control-panel messages 201