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HP 3015 Service Manual - Page 341

Scanner control-panel assembly, Table 7-3

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ENWW Table 7-4. Alphabetical parts list (continued) Description Part number LJ3020/3030 scanner link assembly right RM1-0899-000CN LJ3020/3030 scanner spring, compression RU5-2199-000CN LJ3030 fax control panel Q2666-60101 LJ3030 fax control panel Q2666-60101 LJ3030 formatterLIU2 Q2664-60001 Motor, stepping RK2-0107-000CN Panel, rear RC1-1985-000CN Paper-pickup assembly RM1-0864-000CN Pickup tray assembly RM1-0858-000CN Pickup-tray assembly (media input tray) RM1-0858-000CN Power-supply assembly, 110-127 V RM1-0903-000CN Power-supply assembly, 220-240 V RM1-0904-000CN Print cartridge Q2460-67913 Roller, pickup RL1-0266-000CN Scanner base frame assembly (scanner support frame) RL1-0375-000CN Scanner control panel assembly RK2-0232-000CN Scanner control-panel assembly RK2-0232-000CN Scanner control-panel overlay; Arabic Q2669-00016 Scanner control-panel overlay; Czech Q2669-00010 Scanner control-panel overlay; Danish Q2669-00005 Scanner control-panel overlay; Dutch Q2669-00006 Scanner control-panel overlay; Finnish Q2669-00007 Scanner control-panel overlay; French Q2669-00001 Scanner control-panel overlay; German Q2669-00002 Scanner control-panel overlay; Hungarian Q2669-00011 Scanner control-panel overlay; Italian Q2669-00003 Scanner control-panel overlay; Norwegian Q2669-00023 Scanner control-panel overlay; Polish Q2669-00012 Scanner control-panel overlay; Portuguese Q2669-00008 Scanner control-panel overlay; Russian Q2669-00013 Scanner control-panel overlay; Slovak Q2669-00014 Scanner control-panel overlay; Spanish Q2669-00004 Table and page Table 7-3 on page 299 Table 7-3 on page 299 Table 7-3 on page 297 Table 7-3 on page 302 Table 7-3 on page 297 Table 7-3 on page 311 Table 7-3 on page 311 Table 7-3 on page 317 Table 7-3 on page 305 Table 7-3 on page 307 Table 7-3 on page 311 Table 7-3 on page 311 Table 7-3 on page 305 Table 7-3 on page 317 Table 7-3 on page 291 Table 7-3 on page 287 Table 7-3 on page 291 Table 7-3 on page 291 Table 7-3 on page 291 Table 7-3 on page 291 Table 7-3 on page 291 Table 7-3 on page 291 Table 7-3 on page 291 Table 7-3 on page 291 Table 7-3 on page 291 Table 7-3 on page 291 Table 7-3 on page 291 Table 7-3 on page 291 Table 7-3 on page 291 Table 7-3 on page 291 Table 7-3 on page 291 Table 7-3 on page 291 Alphabetical parts list 323

Section	Page
Product Information	19
Product configurations	20
HP LaserJet 3015, 3020, and 3030 all-in-one products	20
HP LaserJet 3015 all-in-one product	21
HP LaserJet 3020/3030 all-in-one product	21
Product features	22
Overview of products	23
Hardware components	23
Product identification	25
Model and serial numbers	25
Product specifications	26
Physical specifications	26
Environmental specifications (all models)	26
HP LaserJet 3015 performance specifications	26
HP LaserJet 3020/3030 performance specifications	28
Electrical specifications (all models)	30
Acoustic emissions (all models)	30
Skew specifications (all models)	30
HP LaserJet 3030 fax capabilities	31
HP LaserJet 3015, 3020, and 3030 all-in-one battery	32
Warranty statement	33
HP’s Premium Protection print-cartridge warranty	34
Extended warranty	35
Print-cartridge information	36
Refilled print cartridges	36
HP LaserJet printing supplies	36
HP Printing Supplies Returns and Recycling Program information	36
FCC regulations	38
Telephone Consumer Protection Act (United States)	40
IC CS-03 requirements	41
Declaration of Conformity	42
Safety statements	43
Laser safety statement	43
Canada DOC regulations	43
Laser statement for Finland	44
Korean EMI statement	44
Australian EMC requirements	44
Regulatory information for the European Union countries/regions	45
Operation	47
Operating environment	48
Identifying the control-panel components	49
Control-panel menu structure	51
To use the control-panel buttons	51
To print the control-panel menu structure	51
Product media specifications	55
Main input tray (all models)	55
Automatic document feeder (ADF) specifications	56
To gain access to the optimizing feature	56
Guidelines for using media	57
Paper and transparencies	57
Common media problems table	57
Labels	58
Envelopes	58
Card stock and heavy media	59
Loading media	61
Media input tray	61
Priority input tray	61
Specific types of media	61
Media information for ADF originals	61
Media information for the flatbed (HP LaserJet 3020 and 3030)	62
Loading originals to copy or scan	62
Loading originals into the LJ 3020 and 3030 ADF input tray	63
Loading originals onto the LJ 3020 and 3030 flatbed scanner	64
Maintenance	65
Life expectancies of parts that wear	66
Scanner calibration	67
Cleaning the product	68
To clean the print path	68
Cleaning the glass	68
Cleaning the print-cartridge area	72
To cleaning the print-cartridge area (all models)	72
Cleaning the printer pickup roller (all models)	73
Cleaning the printer separation pad (all models)	74
User replaceable parts	75
Printer pickup roller (all models)	75
Printer separation pad (all models)	77
Printer main input tray (all models)	78
HP LaserJet 3015 ADF pickup roller	79
HP LaserJet 3015 ADF separation pad set	80
HP LaserJet 3015 ADF input tray	80
HP LaserJet 3015 ADF output bin	81
HP LaserJet 3020 and 3030 ADF pickup roller	81
HP LaserJet 3020 and 3030 ADF separation pad	84
HP LaserJet 3020 and 3030 control-panel bezel	84
Operational overview	87
Basic functions (all models)	88
Basic sequence of operation	89
Formatter system	93
Central processing unit	93
Line interface unit (HP LaserJet 3015 and 3030 only)	93
Standard boot process	93
RAM	94
Parallel interface or universal serial bus (USB) interface	94
Control panel	94
EconoMode	94
MEt	95
Enhanced I/O	95
PJL overview	95
Printer functions (all models)	96
Engine control system (engine control unit and power-supply assembly)	96
Image-formation system	101
Print cartridge	102
Printer paper-feed system	102
Jam detection in the printer	103
HP LaserJet 3015 all-in-one unique components	105
Basic operation	105
HP LaserJet 3020 and 3030 all-in-one unique components	111
Scanner and ADF functions and operation	111
Fax functions and operation (HP LaserJet 3015 and 3030 only)	114
PSTN operation	114
The fax subsystem	114
Formatter in the fax subsystem	114
LIU in the fax subsystem	114
Fax page storage in flash memory	117
Removal and replacement	119
Removal and replacement strategy	121
Required tools	121
Before performing service	121
After performing service	122
Parts removal order	122
HP LaserJet 3015 all-in-one	125
Link assemblies and scanner support frame springs	125
Scanner side covers	128
Separation-pad set	129
Control-panel bezel	130
Control-panel assembly	131
Media lever and media lever torsion spring	132
Separation pad assembly	133
Scanner assembly	136
Scanner assembly top cover	144
Top-cover assembly	147
Pickup roller	148
White platen	149
HP LaserJet 3020 and 3030 all-in-one	151
ADF input tray	151
Flatbed lid	152
Link assemblies and scanner support frame springs	154
Control-panel bezel	157
Control-panel assembly	157
ADF separation pad	158
ADF input-tray flag	159
ADF pickup roller	160
ADF scanner glass	161
Scanner assembly	163
Printer (product base)	171
Printer separation pad	172
Print cartridge	172
Printer pickup roller	174
Media input tray	176
Transfer roller	177
Printer side covers	179
Print-cartridge door	181
Rear cover and fuser cover	182
Front cover	183
Installing the scanner cushions	185
Speaker assembly	186
Power supply	187
Formatter and line interface unit (LIU)	189
Scanner support frame	193
Engine controller unit	195
Laser/scanner assembly	199
Main motor	200
Fuser	202
Paper-pickup assembly	204
Troubleshooting	205
Basic troubleshooting	206
Control-panel messages	211
Alert and warning messages	211
Critical error messages	219
Event-log codes	222
Solving image-quality problems	224
Checking the print cartridge	224
Solving print image-quality problems	224
Solving scanning (copying) image-quality problems	234
Repetitive image defect ruler	240
Solving paper-feed problems	241
Jams occur in the printer	241
Solving print paper-feed problems	243
Jams occur in the automatic document feeder (ADF)	245
Solving scanner (copier) paper-feed problems	247
Solving problems with digital subscriber line (DSL) connections	249
Connecting additional devices	249
Functional checks	253
Control-panel test	253
Half self-test functional check	253
Drum rotation functional check	255
High-voltage contacts check	256
Updating the firmware code	258
Troubleshooting tools	259
Printing a configuration report, demonstration page, or menu structure	259
Printing all fax reports at once (HP LaserJet 3015 and 3030 only)	259
T.30 protocol trace (HP LaserJet 3015 and 3030 only)	259
Service-mode functions	280
Secondary service menu	280
Developer’s menu	281
Adjusting the country/region code parameters	282
Soft reset	283
NVRAM init	283
System settings for localized products	284
Printer job language (PJL) software commands	286
Main wiring	287
Component locations, HP LaserJet 3015 all-in-one	290
Component locations, HP LaserJet 3020 and 3030 all-in-one	294
Component locations, HP LaserJet 3015, 3020 and 3030 printer (product base)	295
Parts and diagrams	299
Ordering parts and supplies	300
Parts that wear	300
Parts	300
World-wide customer support	300
Accessories	302
Common hardware	302
How to use the parts lists and diagrams	303
HP LaserJet 3015 scanner assembly	304
HP LaserJet 3020/3030 scanner assembly	314
HP LaserJet 3015/3020/3030 printer base	322
Alphabetical parts list	338
Numerical parts list	344

Match case Limit results 1 per page

Description

Part number

Table and page

LJ3020/3030 scanner link assembly right

RM1-0899-000CN

Table 7-3 on page 299

LJ3020/3030 scanner spring, compression

RU5-2199-000CN

Table 7-3 on page 299

LJ3030 fax control panel

Q2666-60101

Table 7-3 on page 297

LJ3030 fax control panel

Q2666-60101

Table 7-3 on page 302

LJ3030 formatter

LIU2

Q2664-60001

Table 7-3 on page 297

Motor, stepping

RK2-0107-000CN

Table 7-3 on page 311

Panel, rear

RC1-1985-000CN

Table 7-3 on page 311

Paper-pickup assembly

RM1-0864-000CN

Table 7-3 on page 317

Pickup tray assembly

RM1-0858-000CN

Table 7-3 on page 305

Pickup-tray assembly (media input tray)

RM1-0858-000CN

Table 7-3 on page 307

Power-supply assembly, 110-127 V

RM1-0903-000CN

Table 7-3 on page 311

Power-supply assembly, 220-240 V

RM1-0904-000CN

Table 7-3 on page 311

Print cartridge

Q2460-67913

Table 7-3 on page 305

Roller, pickup

RL1-0266-000CN

Table 7-3 on page 317

Scanner base frame assembly (scanner support

frame)

RL1-0375-000CN

Table 7-3 on page 291

Scanner control panel assembly

RK2-0232-000CN

Table 7-3 on page 287

Scanner control-panel assembly

RK2-0232-000CN

Table 7-3 on page 291

Scanner control-panel overlay; Arabic

Q2669-00016

Table 7-3 on page 291

Scanner control-panel overlay; Czech

Q2669-00010

Table 7-3 on page 291

Scanner control-panel overlay; Danish

Q2669-00005

Table 7-3 on page 291

Scanner control-panel overlay; Dutch

Q2669-00006

Table 7-3 on page 291

Scanner control-panel overlay; Finnish

Q2669-00007

Table 7-3 on page 291

Scanner control-panel overlay; French

Q2669-00001

Table 7-3 on page 291

Scanner control-panel overlay; German

Q2669-00002

Table 7-3 on page 291

Scanner control-panel overlay; Hungarian

Q2669-00011

Table 7-3 on page 291

Scanner control-panel overlay; Italian

Q2669-00003

Table 7-3 on page 291

Scanner control-panel overlay; Norwegian

Q2669-00023

Table 7-3 on page 291

Scanner control-panel overlay; Polish

Q2669-00012

Table 7-3 on page 291

Scanner control-panel overlay; Portuguese

Q2669-00008

Table 7-3 on page 291

Scanner control-panel overlay; Russian

Q2669-00013

Table 7-3 on page 291

Scanner control-panel overlay; Slovak

Q2669-00014

Table 7-3 on page 291

Scanner control-panel overlay; Spanish

Q2669-00004

Table 7-3 on page 291

Table 7-4. Alphabetical parts list (continued)

ENWW

Alphabetical parts list

323