HP 3015 Service Manual - Page 268

Table 6-5. Fax send codes (continued) Code Description Recommended action 344 - 348 349-353 (ECM error) 354355 The remote machine has failed to respond to a fax command from the product because the connection is interrupted. -Or- 1. Attempt to send the fax again when telephone-line conditions have improved. 2. If the fax session was using error correction, disable ECM. The remote user has pressed the Stop button while the remote machine was receiving. -Or- Under rare conditions, incompatibility between the two machines can cause the remote machine to simply abandon the call. 356 - 361 The remote user has pressed the 1. Configure the remote machine for 362-366 (ECM Stop button, which caused the document reception by clearing any error) session to be aborted. paper jams, loading sufficient paper, and -Or- clearing any other system errors. The remote machine has 2. Configure the local fax machine to use different configurations, toggle the ECM encountered a system problem (such as no paper or a jam), which has state, or select a slower reception speed. inhibited it from receiving any more pages, and which has caused it to terminate the session prematurely. -Or- The remote machine has encountered a feature incompatibility, which caused it to terminate the session. 367 - 372 373-377 (ECM error) 378379 The remote machine is apparently stuck in the "on" mode. None. 380 The remote machine has failed to None; a defect exists in the remote machine. issue a valid response to a CTC frame. This occurs during ECM transmission after multiple retransmissions of erroneous data. 381 The remote machine has failed to 1. Attempt to send the fax again when respond to a fax command from the telephone-line conditions have product because the connection is improved. interrupted. 2. Disable ECM. -Or- The remote user has pressed the Stop button while the remote machine was receiving. 250 Chapter 6 Troubleshooting ENWW