HP 3015 Service Manual - Page 267
Table 6-5. Fax send codes continued, Description, Recommended action, ECM error
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Table 6-5. Fax send codes (continued) Code Description Recommended action 319 The product has attempted to initiate 1. Ask the remote user to enable the BFT a binary file transfer (BFT) but has capability on the remote machine if it is detected that the remote machine supported. does not support this mode of operation. 2. Retransmit the document as a normal fax, rather than attempting a BFT transfer. 320 The product is set up to initiate poll Confirm that the local user wants to attempt a reception with a remote machine, but poll reception. If not, reconfigure the product it has detected that the remote for a normal fax transmission. machine is not configured to do this. Poll transmission from a remote -Or- machine is typically configured on a Configure the remote machine for poll session-by-session basis. transmission. The remote user must first load a document to transmit and then configure the machine for polling. 321 A communication error with the Attempt to send the fax again when receiving fax machine was caused by telephone-line conditions have improved. poor telephone-line conditions. 322 - 324 Telephone-line conditions are too poor to send a fax. 1. Attempt to send the fax again when telephone-line conditions have improved. 2. If the session fails after transmitting several pages of a large document, retransmit the document as several smaller documents. 325 - 328 (ECM error) Telephone-line conditions are poor. Attempt to send the fax again when telephone-line conditions have improved. -Or- Disable ECM. Errors might still occur, and might result in a degraded image quality on the received page. However, the ability to transmit the entire document will be improved. 329 - 331 The remote machine has reported that one or more pages have been received (while ECM was off) with excessive errors. This error does not result in the session being terminated immediately. Subsequent page transmission can still occur, and later pages might be received without error. Attempt to send the fax again when telephone-line conditions have improved. -Or- Select a lower speed for the initial transmission speed. 332 - 343 A defect exists in the remote fax machine. Send to or receive from another fax machine. ENWW Troubleshooting tools 249