HP 3015 Service Manual - Page 8

Troubleshooting, Component locations, HP LaserJet 3015 all-in-one - laserjet troubleshooting

Page 8 highlights

Print-cartridge door...163 Rear cover and fuser cover 164 Front cover...165 Installing the scanner cushions 167 Speaker assembly...168 Power supply...169 Formatter and line interface unit (LIU 171 Scanner support frame 175 Engine controller unit...177 Laser/scanner assembly 181 Main motor...182 Fuser...184 Paper-pickup assembly 186 6 Troubleshooting Basic troubleshooting ...188 Control-panel messages ...193 Alert and warning messages 193 Critical error messages 201 Event-log codes...204 Solving image-quality problems 206 Checking the print cartridge 206 Solving print image-quality problems 206 Solving scanning (copying) image-quality problems 216 Repetitive image defect ruler 222 Solving paper-feed problems 223 Jams occur in the printer 223 Solving print paper-feed problems 225 Jams occur in the automatic document feeder (ADF 227 Solving scanner (copier) paper-feed problems 229 Solving problems with digital subscriber line (DSL) connections 231 Connecting additional devices 231 Functional checks ...235 Control-panel test...235 Half self-test functional check 235 Drum rotation functional check 237 High-voltage contacts check 238 Updating the firmware code 240 Troubleshooting tools ...241 Printing a configuration report, demonstration page, or menu structure 241 Printing all fax reports at once (HP LaserJet 3015 and 3030 only 241 T.30 protocol trace (HP LaserJet 3015 and 3030 only 241 Service-mode functions ...262 Secondary service menu 262 Developer's menu ...263 Adjusting the country/region code parameters 264 Soft reset...265 NVRAM init ...265 System settings for localized products 266 Printer job language (PJL) software commands 268 Main wiring ...269 Component locations, HP LaserJet 3015 all-in-one 272 Component locations, HP LaserJet 3020 and 3030 all-in-one 276 Component locations, HP LaserJet 3015, 3020 and 3030 printer (product base 277 vi ENWW

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Print-cartridge door
..........................................................................................................
163
Rear cover and fuser cover
.............................................................................................
164
Front cover
.......................................................................................................................
165
Installing the scanner cushions
.......................................................................................
167
Speaker assembly
...........................................................................................................
168
Power supply
...................................................................................................................
169
Formatter and line interface unit (LIU)
.............................................................................
171
Scanner support frame
...................................................................................................
175
Engine controller unit
.......................................................................................................
177
Laser/scanner assembly
..................................................................................................
181
Main motor
.......................................................................................................................
182
Fuser
................................................................................................................................
184
Paper-pickup assembly
...................................................................................................
186
6 Troubleshooting
Basic troubleshooting
............................................................................................................
188
Control-panel messages
.......................................................................................................
193
Alert and warning messages
..........................................................................................
193
Critical error messages
...................................................................................................
201
Event-log codes
...............................................................................................................
204
Solving image-quality problems
............................................................................................
206
Checking the print cartridge
............................................................................................
206
Solving print image-quality problems
.............................................................................
206
Solving scanning (copying) image-quality problems
............................................................
216
Repetitive image defect ruler
................................................................................................
222
Solving paper-feed problems
................................................................................................
223
Jams occur in the printer
.................................................................................................
223
Solving print paper-feed problems
.................................................................................
225
Jams occur in the automatic document feeder (ADF)
.....................................................
227
Solving scanner (copier) paper-feed problems
..............................................................
229
Solving problems with digital subscriber line (DSL) connections
..........................................
231
Connecting additional devices
.........................................................................................
231
Functional checks
.................................................................................................................
235
Control-panel test
............................................................................................................
235
Half self-test functional check
.........................................................................................
235
Drum rotation functional check
......................................................................................
237
High-voltage contacts check
..........................................................................................
238
Updating the firmware code
...................................................................................................
240
Troubleshooting tools
............................................................................................................
241
Printing a configuration report, demonstration page, or menu structure
........................
241
Printing all fax reports at once (HP LaserJet 3015 and 3030 only)
...............................
241
T.30 protocol trace (HP LaserJet 3015 and 3030 only)
.................................................
241
Service-mode functions
.........................................................................................................
262
Secondary service menu
................................................................................................
262
Developer’s menu
...........................................................................................................
263
Adjusting the country/region code parameters
................................................................
264
Soft reset
.........................................................................................................................
265
NVRAM init
.....................................................................................................................
265
System settings for localized products
............................................................................
266
Printer job language (PJL) software commands
............................................................
268
Main wiring
............................................................................................................................
269
Component locations, HP LaserJet 3015 all-in-one
.............................................................
272
Component locations, HP LaserJet 3020 and 3030 all-in-one
..............................................
276
Component locations, HP LaserJet 3015, 3020 and 3030 printer (product base)
................
277
vi
ENWW