HP 3015 Service Manual - Page 263
Troubleshooting tools, Description, Recommended action, error 236, ECM error, 239 ECM, error
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Table 6-4. Fax receive codes (continued) Code Description Recommended action 232 233 234 235 (ECM error) 236 (ECM error) 237 A communication failure has 1. Attempt to receive the fax again after occurred between the two machines. telephone-line conditions have -Or- improved. The user at the remote machine might have pressed CANCEL. 2. If the error persists, and error correction is in use for the fax session, disable the ECM. -Or- The power at the remote machine has been interrupted or deliberately turned off, causing the fax session to be interrupted. 238 239 (ECM error) 240 (ECM error) 241 (ECM error) The remote fax machine sent an unexpected communication. None. This is a defect in the remote sending machine. 242 The remote fax machine is Ensure that a document is ready and is attempting to receive instead of correctly loaded in the transmitting fax send. Both machines have attempted machine and that the remote machine is to start receiving at the same time. attempting to transmit and not to receive. It is possible to accidentally initiate a fax reception after dialing on many machines, if there is no paper in the machine, or if the paper is not correctly loaded and cannot be sensed by the appropriate document sensor. 243 244 The user of the remote machine has 1. Confirm that the remote user is not pressed the Stop button on that inadvertently attempting a poll machine, which caused the session transmission from the product, instead of to be prematurely terminated. transmitting to the product. This mode of operation must be specially configured -Or- on the product. If poll transmission from The remote fax machine identified a the product is the appropriate mode of feature incompatibility between the operation, confirm that the product has two machines and has terminated been configured for this operation. the session. For example, the product tried to initiate polling, but the 2. remote machine did not support this mode of operation. Reconfigure the local fax machine to use different configuration settings, change the ECM setting to the opposite of the current setting, or select a slower reception speed. ENWW Troubleshooting tools 245