HP 3015 Service Manual - Page 266

Table 6-5. Fax send codes Code Description Recommended action 300 The fax session has been completed None required. without errors. 311 The user has pressed the STOP None required. button, which caused the session to be prematurely halted before all pages have been transmitted. 312 A remote fax device has failed to Confirm that the remote fax machine is ready answer the call. Specifically, fax tones to receive a document, and attempt to send or the fax handshake from a remote the fax again. machine has not been detected. Typically this is caused by the user calling the wrong number, or when the correct number has been called but the machine has been configured not to answer, or when the remote machine has been temporarily disabled because of a condition such as a lack of paper or a jam. 313 A busy signal has been detected each Attempt to send the fax again when the line is time that the product has attempted to no longer busy. call the remote machine. 314 The product has attempted to initiate Ask the remote user to enable remote a remote diagnostic session but has diagnostics on the remote machine. detected that remote diagnostics are disabled at the remote machine. 315 The product has attempted to initiate No solution. Remote diagnostics cannot a remote diagnostic session but has occur between machines that have detected that the remote diagnostic incompatible remote diagnostic versions. version supported by the remote machine is incompatible. 316 The product is set up to initiate Configure the remote machine for reception. document transmission, but it has Typically the remote user configures the detected that the remote machine is remote machine, which can include loading not able to receive a document. This paper, clearing jams, and clearing other error should be rare because a system abnormalities. remote machine normally will not answer if it cannot receive a document. An exception is if the remote machine is configured for poll transmission but is unable to receive. 317 The remote machine cannot support None. a fax reception at any speed or modulation that the product supports. 318 The remote machine cannot support None. a fax reception at the page width that the product selected. 248 Chapter 6 Troubleshooting ENWW