HP 3015 Service Manual - Page 264
Description, Recommended action, 246 ECM, error, A4 width.
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Table 6-4. Fax receive codes (continued) Code Description Recommended action 245 246 (ECM error) The user of the remote machine has 1. pressed the Stop button on that machine, which caused the session to be prematurely terminated. 2. The product has been "holding off" the remote machine during reception of a large or complex document because the remote machine lacks available memory. This hold-off time has exceeded the timeout (typically 60 seconds) that the remote machine uses, and the remote machine has terminated the session. If the document was large, ask the remote user to retransmit the document as two or more smaller documents. Disable ECM and attempt to receive the fax again. 247 - 251 The remote machine is apparently stuck in the "on" mode. None. 252 Telephone-line conditions were too 1. Attempt to receive the fax again after poor to receive a fax. telephone-line conditions have improved. 2. Configure the machine to start receiving at a lower speed. 3. If the product successfully received several pages of a larger document, ask the remote user to transmit the document in several smaller parts. 253 The remote machine has attempted Ask the remote user to reconfigure the remote to initiate a page transmission using machine to transmit using a "normal" (letter/ a page width that is not supported by A4) page width. the product. 281 The product has not received any Ask the remote user to check his or her data at the start of a page during machine, and then ask the remote user to non-ECM reception although the send the fax again. modem has not detected a remote disconnect. The remote machine is probably transmitting fill bytes instead of data, and is either broken or jammed. 282 The product has not received any Ask the remote user to check his or her data at the start of a page during machine, and then ask the remote user to ECM reception although the modem send the fax again. has not detected a remote disconnect. The remote machine is probably transmitting sync frames instead of data, and is either broken or jammed. 283 The product has detected that the Ask the remote user to check his or her modem carrier has stopped. Either machine, and then ask the remote user to the line has been disconnected or the send the fax again. remote machine has aborted the transmission. 246 Chapter 6 Troubleshooting ENWW