HP 3015 Service Manual - Page 262

Table 6-4. Fax receive codes (continued) Code Description Recommended action 224 The product has received one or Attempt to receive the fax again after more pages that contain excessive telephone-line conditions have improved. errors. This is usually caused by extremely poor line conditions. Because the ECM is not used during this session, errors are not corrected. Some non-HP machines might try to resend the failed pages, but it is impossible to determine from the resent pages if the problems with the previously received pages have been corrected. 225 The remote machine has attempted Enable the remote diagnostics capability on to initiate a remote diagnostic the product. session with this machine, even though remote diagnostic access is locally disabled. 226 The remote machine has attempted None. Remote diagnostics cannot occur to initiate a remote diagnostic between machines that have incompatible session with this machine, but the remote diagnostic versions. remote diagnostic versions that the two machines support are incompatible. 227 The remote machine has attempted Reconfigure the product to receive at a to initiate a fax session at a speed slower speed. and modulation that the product does not support. 228 The remote machine has attempted 1. Confirm that the remote user intends to to initiate a poll transmission from the use polling. The remote user might have product even though the product is inadvertently attempted to poll. If this is not configured for poll transmission. the case, reattempt a normal transmission from the remote machine. 2. If the remote user intended to use polling, confirm that the product was correctly configured for poll transmission. 229 The remote machine has attempted Confirm that the remote user is the person for to initiate a secure poll transmission whom the polled document is intended. If so, from the product but has not provided make sure that the remote user has the a valid password. correct password and that the product is configured with the same password. 230 The remote machine has attempted Enable the ECM on both the product and the to initiate an operation that requires remote machine. error correction but has not selected error correction for the session. 231 The remote machine has attempted Ensure that the product is capable of to initiate a transmission to the receiving a document. Check that paper is product even though the ability to correctly loaded, paper is not jammed within receive is disabled at the product. the machine, and any other system abnormalities have been cleared. 244 Chapter 6 Troubleshooting ENWW