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HP 3015 Service Manual - Page 362

Time/Date Header menu, Declaration of Conformity

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solenoid (SL001) 84, 86 space requirements 30 speaker assembly part number 315 removing 168 specifications ADF 9, 11 battery 14 card stock and heavy media 41 copier 9, 11 envelopes 40 features 2 labels 40 media 37 physical 8 printer 8, 10 scanner 9, 11 skew 12 space requirements 30 specks, toner 208, 214 speed ADF 3 copy 9, 11 data transfer 77 fax 10, 13 modem 10, 13 print 8, 10 printing 2 processor 75 speed dial report 241 spots printed pages 208, 214 scanned images 220 spring, compression HP LaserJet 3015 291 HP LaserJet 3020/3030 299 stages image formation 83, 235 operation sequence 71 stall jams, ADF 95 standby power specifications 12 star screws 284 startup messages 75 statements Australian EMC 26 Declaration of Conformity 24, 25 FCC Part 68 requirements 20 Finland laser 26 IC CS-03 requirements 23 Korean EMI 26 laser safety 25 telephone consumer protection act 22 static eliminator, operations 83 static, precautions 103 stationary jams 86 STBY (Standby) period 73 stepping motor, part number 311 344 Index storage environment, specifications 8 stored fax pages 99 storing paper 226 streaks, vertical black 219 stripes, vertical white 215, 218 supplies life expectancies 48 ordering 282 support frame, scanner part number, HP LaserJet 3015 291 removing 175 springs 107 support, technical 282 T T.30 protocol trace report, fax 242, 254 technical support 282 Technical Training 282 telephone consumer protection act 22 telephone lines additional devices, connecting 231 DSL, troubleshooting 231 telephones, connecting extra 231, 232 temperature specifications 8 storing paper 226 troubleshooting 214 tests control panel 235 drum rotation 237 half-self functional check 235 high-voltage contacts 238 text, troubleshooting misprinted 208, 212 scanned 220 Time/Date Header menu 33 timing diagrams 74 TIP 96, 97, 99 toner cleaning from skin or fabric 55 cloth, ordering 284 image formation operations 83 loose, troubleshooting 211 redistributing 206 scattered, troubleshooting 214 smears, troubleshooting 210 specks, troubleshooting 208 waste cleaning operations 84 toner cartridges. See print cartridges tools, required 103 top cover part number, HP LaserJet 3015 291 printer, part number 309 removing 126, 129 torsion spring, removing HP LaserJet 3015 115 torx screws 284 trace report, fax 242, 254 ENWW

Section	Page
Product Information	19
Product configurations	20
HP LaserJet 3015, 3020, and 3030 all-in-one products	20
HP LaserJet 3015 all-in-one product	21
HP LaserJet 3020/3030 all-in-one product	21
Product features	22
Overview of products	23
Hardware components	23
Product identification	25
Model and serial numbers	25
Product specifications	26
Physical specifications	26
Environmental specifications (all models)	26
HP LaserJet 3015 performance specifications	26
HP LaserJet 3020/3030 performance specifications	28
Electrical specifications (all models)	30
Acoustic emissions (all models)	30
Skew specifications (all models)	30
HP LaserJet 3030 fax capabilities	31
HP LaserJet 3015, 3020, and 3030 all-in-one battery	32
Warranty statement	33
HP’s Premium Protection print-cartridge warranty	34
Extended warranty	35
Print-cartridge information	36
Refilled print cartridges	36
HP LaserJet printing supplies	36
HP Printing Supplies Returns and Recycling Program information	36
FCC regulations	38
Telephone Consumer Protection Act (United States)	40
IC CS-03 requirements	41
Declaration of Conformity	42
Safety statements	43
Laser safety statement	43
Canada DOC regulations	43
Laser statement for Finland	44
Korean EMI statement	44
Australian EMC requirements	44
Regulatory information for the European Union countries/regions	45
Operation	47
Operating environment	48
Identifying the control-panel components	49
Control-panel menu structure	51
To use the control-panel buttons	51
To print the control-panel menu structure	51
Product media specifications	55
Main input tray (all models)	55
Automatic document feeder (ADF) specifications	56
To gain access to the optimizing feature	56
Guidelines for using media	57
Paper and transparencies	57
Common media problems table	57
Labels	58
Envelopes	58
Card stock and heavy media	59
Loading media	61
Media input tray	61
Priority input tray	61
Specific types of media	61
Media information for ADF originals	61
Media information for the flatbed (HP LaserJet 3020 and 3030)	62
Loading originals to copy or scan	62
Loading originals into the LJ 3020 and 3030 ADF input tray	63
Loading originals onto the LJ 3020 and 3030 flatbed scanner	64
Maintenance	65
Life expectancies of parts that wear	66
Scanner calibration	67
Cleaning the product	68
To clean the print path	68
Cleaning the glass	68
Cleaning the print-cartridge area	72
To cleaning the print-cartridge area (all models)	72
Cleaning the printer pickup roller (all models)	73
Cleaning the printer separation pad (all models)	74
User replaceable parts	75
Printer pickup roller (all models)	75
Printer separation pad (all models)	77
Printer main input tray (all models)	78
HP LaserJet 3015 ADF pickup roller	79
HP LaserJet 3015 ADF separation pad set	80
HP LaserJet 3015 ADF input tray	80
HP LaserJet 3015 ADF output bin	81
HP LaserJet 3020 and 3030 ADF pickup roller	81
HP LaserJet 3020 and 3030 ADF separation pad	84
HP LaserJet 3020 and 3030 control-panel bezel	84
Operational overview	87
Basic functions (all models)	88
Basic sequence of operation	89
Formatter system	93
Central processing unit	93
Line interface unit (HP LaserJet 3015 and 3030 only)	93
Standard boot process	93
RAM	94
Parallel interface or universal serial bus (USB) interface	94
Control panel	94
EconoMode	94
MEt	95
Enhanced I/O	95
PJL overview	95
Printer functions (all models)	96
Engine control system (engine control unit and power-supply assembly)	96
Image-formation system	101
Print cartridge	102
Printer paper-feed system	102
Jam detection in the printer	103
HP LaserJet 3015 all-in-one unique components	105
Basic operation	105
HP LaserJet 3020 and 3030 all-in-one unique components	111
Scanner and ADF functions and operation	111
Fax functions and operation (HP LaserJet 3015 and 3030 only)	114
PSTN operation	114
The fax subsystem	114
Formatter in the fax subsystem	114
LIU in the fax subsystem	114
Fax page storage in flash memory	117
Removal and replacement	119
Removal and replacement strategy	121
Required tools	121
Before performing service	121
After performing service	122
Parts removal order	122
HP LaserJet 3015 all-in-one	125
Link assemblies and scanner support frame springs	125
Scanner side covers	128
Separation-pad set	129
Control-panel bezel	130
Control-panel assembly	131
Media lever and media lever torsion spring	132
Separation pad assembly	133
Scanner assembly	136
Scanner assembly top cover	144
Top-cover assembly	147
Pickup roller	148
White platen	149
HP LaserJet 3020 and 3030 all-in-one	151
ADF input tray	151
Flatbed lid	152
Link assemblies and scanner support frame springs	154
Control-panel bezel	157
Control-panel assembly	157
ADF separation pad	158
ADF input-tray flag	159
ADF pickup roller	160
ADF scanner glass	161
Scanner assembly	163
Printer (product base)	171
Printer separation pad	172
Print cartridge	172
Printer pickup roller	174
Media input tray	176
Transfer roller	177
Printer side covers	179
Print-cartridge door	181
Rear cover and fuser cover	182
Front cover	183
Installing the scanner cushions	185
Speaker assembly	186
Power supply	187
Formatter and line interface unit (LIU)	189
Scanner support frame	193
Engine controller unit	195
Laser/scanner assembly	199
Main motor	200
Fuser	202
Paper-pickup assembly	204
Troubleshooting	205
Basic troubleshooting	206
Control-panel messages	211
Alert and warning messages	211
Critical error messages	219
Event-log codes	222
Solving image-quality problems	224
Checking the print cartridge	224
Solving print image-quality problems	224
Solving scanning (copying) image-quality problems	234
Repetitive image defect ruler	240
Solving paper-feed problems	241
Jams occur in the printer	241
Solving print paper-feed problems	243
Jams occur in the automatic document feeder (ADF)	245
Solving scanner (copier) paper-feed problems	247
Solving problems with digital subscriber line (DSL) connections	249
Connecting additional devices	249
Functional checks	253
Control-panel test	253
Half self-test functional check	253
Drum rotation functional check	255
High-voltage contacts check	256
Updating the firmware code	258
Troubleshooting tools	259
Printing a configuration report, demonstration page, or menu structure	259
Printing all fax reports at once (HP LaserJet 3015 and 3030 only)	259
T.30 protocol trace (HP LaserJet 3015 and 3030 only)	259
Service-mode functions	280
Secondary service menu	280
Developer’s menu	281
Adjusting the country/region code parameters	282
Soft reset	283
NVRAM init	283
System settings for localized products	284
Printer job language (PJL) software commands	286
Main wiring	287
Component locations, HP LaserJet 3015 all-in-one	290
Component locations, HP LaserJet 3020 and 3030 all-in-one	294
Component locations, HP LaserJet 3015, 3020 and 3030 printer (product base)	295
Parts and diagrams	299
Ordering parts and supplies	300
Parts that wear	300
Parts	300
World-wide customer support	300
Accessories	302
Common hardware	302
How to use the parts lists and diagrams	303
HP LaserJet 3015 scanner assembly	304
HP LaserJet 3020/3030 scanner assembly	314
HP LaserJet 3015/3020/3030 printer base	322
Alphabetical parts list	338
Numerical parts list	344

Match case Limit results 1 per page

solenoid (SL001)

84, 86

space requirements

speaker assembly

part number

315

removing

168

specifications

ADF

9, 11

battery

card stock and heavy media

copier

9, 11

envelopes

features

labels

media

physical

printer

8, 10

scanner

9, 11

skew

space requirements

specks, toner

208, 214

speed

ADF

copy

9, 11

data transfer

fax

10, 13

modem

10, 13

8, 10

printing

processor

speed dial report

241

spots

printed pages

208, 214

scanned images

220

spring, compression

HP LaserJet 3015

291

HP LaserJet 3020/3030

299

stages

image formation

83, 235

operation sequence

stall jams, ADF

standby power specifications

star screws

284

startup messages

statements

Australian EMC

Declaration of Conformity

24, 25

FCC Part 68 requirements

Finland laser

IC CS-03 requirements

Korean EMI

laser safety

telephone consumer protection act

static eliminator, operations

static, precautions

103

stationary jams

STBY (Standby) period

stepping motor, part number

311

storage environment, specifications

stored fax pages

storing paper

226

streaks, vertical black

219

stripes, vertical white

215, 218

supplies

life expectancies

ordering

282

support frame, scanner

part number, HP LaserJet 3015

291

removing

175

springs

107

support, technical

282

T.30 protocol trace report, fax

242, 254

technical support

282

Technical Training

282

telephone consumer protection act

telephone lines

additional devices, connecting

231

DSL, troubleshooting

231

telephones, connecting extra

231, 232

temperature

specifications

storing paper

226

troubleshooting

214

tests

control panel

235

drum rotation

237

half-self functional check

235

high-voltage contacts

238

text, troubleshooting

misprinted

208, 212

scanned

220

Time/Date Header menu

timing diagrams

TIP

96, 97, 99

toner

cleaning from skin or fabric

cloth, ordering

284

image formation operations

loose, troubleshooting

211

redistributing

206

scattered, troubleshooting

214

smears, troubleshooting

210

specks, troubleshooting

208

waste cleaning operations

toner cartridges.

See

print cartridges

tools, required

103

top cover

part number, HP LaserJet 3015

291

printer, part number

309

removing

126, 129

torsion spring, removing HP LaserJet 3015

115

torx screws

284

trace report, fax

242, 254

344

Index

ENWW