Home » HP Manuals » Multifunction Devices » HP 3015 » Manual Viewer

HP 3015 Service Manual - Page 283

Soft reset, NVRAM init, To set the language and location if none is set, To perform a soft reset - factory reset

Add to My Manuals
Save this manual to your list of manuals

Page 283 highlights

Note Note ENWW To set the language and location if none is set If the language and location have been erased because NVRAM has been initialized or the formatter is replaced, the product automatically prompts for the language and the location when it is turned on. HP LaserJet 3015 and 3030 only: The customer cannot send or receive faxes until these settings have been established. 1. Press < or > until the correct language appears. 2. When the correct language appears, press MENU/ENTER, and then press 1 to confirm the selection. If the location also needs to be set, the product automatically prompts for the location. 3. Press < or > until the correct country/region appears. HP LaserJet 3015 and 3030: The list of countries/regions that appears on the control-panel display depends on the LIU that is installed in the product. HP LaserJet 3020: This product does not have fax capabilities and so it does not have a LIU installed. The list of supported countries/regions that appears on the control-panel display are in a localized format. 4. When the correct country/region appears, press MENU/ENTER, and then press 1 to confirm the selection. 5. After both the language and the location settings are established, the product automatically turns itself off and then on. Soft reset Before performing an NVRAM init, attempt a soft reset, which does not reset configuration settings or cause loss of data. To perform a soft reset 1. Press MENU/ENTER. 2. Simultaneously press then release the * button and the # button to enter the Developer's menu. 3. Press the < or > button until the message REINIT FFS appears on the second line of the control-panel display. 4. Press MENU/ENTER. 5. The process takes approximately 2.5 minutes. During that time, the control-panel display will change several times before returning to Ready. 6. When the Ready message appears on the control-panel display, press CANCEL to exit the Developer's menu. NVRAM init NVRAM init returns all stored parameters in NVRAM to factory default values or to a default ROM value, depending on the variable, and performs a system reset. Performing NVRAM init can cause the product to violate local telephone regulations. Reset the language and country/region after performing NVRAM init. Service-mode functions 265

Section	Page
Product Information	19
Product configurations	20
HP LaserJet 3015, 3020, and 3030 all-in-one products	20
HP LaserJet 3015 all-in-one product	21
HP LaserJet 3020/3030 all-in-one product	21
Product features	22
Overview of products	23
Hardware components	23
Product identification	25
Model and serial numbers	25
Product specifications	26
Physical specifications	26
Environmental specifications (all models)	26
HP LaserJet 3015 performance specifications	26
HP LaserJet 3020/3030 performance specifications	28
Electrical specifications (all models)	30
Acoustic emissions (all models)	30
Skew specifications (all models)	30
HP LaserJet 3030 fax capabilities	31
HP LaserJet 3015, 3020, and 3030 all-in-one battery	32
Warranty statement	33
HP’s Premium Protection print-cartridge warranty	34
Extended warranty	35
Print-cartridge information	36
Refilled print cartridges	36
HP LaserJet printing supplies	36
HP Printing Supplies Returns and Recycling Program information	36
FCC regulations	38
Telephone Consumer Protection Act (United States)	40
IC CS-03 requirements	41
Declaration of Conformity	42
Safety statements	43
Laser safety statement	43
Canada DOC regulations	43
Laser statement for Finland	44
Korean EMI statement	44
Australian EMC requirements	44
Regulatory information for the European Union countries/regions	45
Operation	47
Operating environment	48
Identifying the control-panel components	49
Control-panel menu structure	51
To use the control-panel buttons	51
To print the control-panel menu structure	51
Product media specifications	55
Main input tray (all models)	55
Automatic document feeder (ADF) specifications	56
To gain access to the optimizing feature	56
Guidelines for using media	57
Paper and transparencies	57
Common media problems table	57
Labels	58
Envelopes	58
Card stock and heavy media	59
Loading media	61
Media input tray	61
Priority input tray	61
Specific types of media	61
Media information for ADF originals	61
Media information for the flatbed (HP LaserJet 3020 and 3030)	62
Loading originals to copy or scan	62
Loading originals into the LJ 3020 and 3030 ADF input tray	63
Loading originals onto the LJ 3020 and 3030 flatbed scanner	64
Maintenance	65
Life expectancies of parts that wear	66
Scanner calibration	67
Cleaning the product	68
To clean the print path	68
Cleaning the glass	68
Cleaning the print-cartridge area	72
To cleaning the print-cartridge area (all models)	72
Cleaning the printer pickup roller (all models)	73
Cleaning the printer separation pad (all models)	74
User replaceable parts	75
Printer pickup roller (all models)	75
Printer separation pad (all models)	77
Printer main input tray (all models)	78
HP LaserJet 3015 ADF pickup roller	79
HP LaserJet 3015 ADF separation pad set	80
HP LaserJet 3015 ADF input tray	80
HP LaserJet 3015 ADF output bin	81
HP LaserJet 3020 and 3030 ADF pickup roller	81
HP LaserJet 3020 and 3030 ADF separation pad	84
HP LaserJet 3020 and 3030 control-panel bezel	84
Operational overview	87
Basic functions (all models)	88
Basic sequence of operation	89
Formatter system	93
Central processing unit	93
Line interface unit (HP LaserJet 3015 and 3030 only)	93
Standard boot process	93
RAM	94
Parallel interface or universal serial bus (USB) interface	94
Control panel	94
EconoMode	94
MEt	95
Enhanced I/O	95
PJL overview	95
Printer functions (all models)	96
Engine control system (engine control unit and power-supply assembly)	96
Image-formation system	101
Print cartridge	102
Printer paper-feed system	102
Jam detection in the printer	103
HP LaserJet 3015 all-in-one unique components	105
Basic operation	105
HP LaserJet 3020 and 3030 all-in-one unique components	111
Scanner and ADF functions and operation	111
Fax functions and operation (HP LaserJet 3015 and 3030 only)	114
PSTN operation	114
The fax subsystem	114
Formatter in the fax subsystem	114
LIU in the fax subsystem	114
Fax page storage in flash memory	117
Removal and replacement	119
Removal and replacement strategy	121
Required tools	121
Before performing service	121
After performing service	122
Parts removal order	122
HP LaserJet 3015 all-in-one	125
Link assemblies and scanner support frame springs	125
Scanner side covers	128
Separation-pad set	129
Control-panel bezel	130
Control-panel assembly	131
Media lever and media lever torsion spring	132
Separation pad assembly	133
Scanner assembly	136
Scanner assembly top cover	144
Top-cover assembly	147
Pickup roller	148
White platen	149
HP LaserJet 3020 and 3030 all-in-one	151
ADF input tray	151
Flatbed lid	152
Link assemblies and scanner support frame springs	154
Control-panel bezel	157
Control-panel assembly	157
ADF separation pad	158
ADF input-tray flag	159
ADF pickup roller	160
ADF scanner glass	161
Scanner assembly	163
Printer (product base)	171
Printer separation pad	172
Print cartridge	172
Printer pickup roller	174
Media input tray	176
Transfer roller	177
Printer side covers	179
Print-cartridge door	181
Rear cover and fuser cover	182
Front cover	183
Installing the scanner cushions	185
Speaker assembly	186
Power supply	187
Formatter and line interface unit (LIU)	189
Scanner support frame	193
Engine controller unit	195
Laser/scanner assembly	199
Main motor	200
Fuser	202
Paper-pickup assembly	204
Troubleshooting	205
Basic troubleshooting	206
Control-panel messages	211
Alert and warning messages	211
Critical error messages	219
Event-log codes	222
Solving image-quality problems	224
Checking the print cartridge	224
Solving print image-quality problems	224
Solving scanning (copying) image-quality problems	234
Repetitive image defect ruler	240
Solving paper-feed problems	241
Jams occur in the printer	241
Solving print paper-feed problems	243
Jams occur in the automatic document feeder (ADF)	245
Solving scanner (copier) paper-feed problems	247
Solving problems with digital subscriber line (DSL) connections	249
Connecting additional devices	249
Functional checks	253
Control-panel test	253
Half self-test functional check	253
Drum rotation functional check	255
High-voltage contacts check	256
Updating the firmware code	258
Troubleshooting tools	259
Printing a configuration report, demonstration page, or menu structure	259
Printing all fax reports at once (HP LaserJet 3015 and 3030 only)	259
T.30 protocol trace (HP LaserJet 3015 and 3030 only)	259
Service-mode functions	280
Secondary service menu	280
Developer’s menu	281
Adjusting the country/region code parameters	282
Soft reset	283
NVRAM init	283
System settings for localized products	284
Printer job language (PJL) software commands	286
Main wiring	287
Component locations, HP LaserJet 3015 all-in-one	290
Component locations, HP LaserJet 3020 and 3030 all-in-one	294
Component locations, HP LaserJet 3015, 3020 and 3030 printer (product base)	295
Parts and diagrams	299
Ordering parts and supplies	300
Parts that wear	300
Parts	300
World-wide customer support	300
Accessories	302
Common hardware	302
How to use the parts lists and diagrams	303
HP LaserJet 3015 scanner assembly	304
HP LaserJet 3020/3030 scanner assembly	314
HP LaserJet 3015/3020/3030 printer base	322
Alphabetical parts list	338
Numerical parts list	344

Match case Limit results 1 per page

To set the language and location if none is set

If the language and location have been erased because NVRAM has been initialized or the

formatter is replaced, the product automatically prompts for the language and the location

when it is turned on.

Note

HP LaserJet 3015 and 3030 only

: The customer cannot send or receive faxes until these

settings have been established.

Press

until the correct language appears.

When the correct language appears, press

ENTER

, and then press

to confirm the

selection. If the location also needs to be set, the product automatically prompts for the

location.

Press

until the correct country/region appears.

Note

HP LaserJet 3015 and 3030

: The list of countries/regions that appears on the control-panel

display depends on the LIU that is installed in the product.

HP LaserJet 3020

: This product does not have fax capabilities and so it does not have a LIU

installed. The list of supported countries/regions that appears on the control-panel display are

in a localized format.

When the correct country/region appears, press

ENTER

, and then press

to confirm

the selection.

After both the language and the location settings are established, the product

automatically turns itself off and then on.

Soft reset

Before performing an NVRAM init, attempt a soft reset, which does not reset configuration

settings or cause loss of data.

To perform a soft reset

Press

ENTER

Simultaneously press then release the

button and the

button to enter the Developer's

menu.

Press the

button until the message

REINIT FFS

appears on the second line of the

control-panel display.

Press

ENTER

The process takes approximately 2.5 minutes. During that time, the control-panel display

will change several times before returning to

Ready

When the

Ready

message appears on the control-panel display, press

CANCEL

to exit the

Developer's menu.

NVRAM init

NVRAM init returns all stored parameters in NVRAM to factory default values or to a default

ROM value, depending on the variable, and performs a system reset.

Performing NVRAM init can cause the product to violate local telephone regulations. Reset the

language and country/region after performing NVRAM init.

ENWW

Service-mode functions

265