HP 3015 Service Manual - Page 261
Fax receive and fax send codes, Table 6-4. Fax receive codes
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5. Use the < or > button to select On or Off, and then press MENU/ENTER to save the selection. Fax receive and fax send codes The following tables list the fax receive and fax send codes that appear in the fax call report. Table 6-4. Fax receive codes Code Description Recommended action 200 The fax session has been completed None required. without errors. 221 The user has pressed CANCEL, which Allow the product to receive the fax. caused the fax session to be prematurely halted. 222 223 (ECM error) The product has answered a call but 1. has been unable to detect the presence of a fax machine. Typically, this is caused by the product answering a voice call. 2. -Or- The remote user canceled the fax transmission by pressing CANCEL immediately before, or just as, the product answered the call. -Or- The remote machine automatically 3. ended the call immediately before, or just as, the product answered the call. -Or- 4. The remote (calling) fax machine identified a feature incompatibility between the two machines and disconnected immediately before transmitting any additional fax tones or T.30 frames. (This is a very rare and non-standard behavior.) Confirm that the remote caller is a fax machine and not a voice call. (Typically the remote user must inform the caller that the fax session failed.) If the remote machine ends the call just as the product starts receiving, reduce the ring count after which the product answers. Or, suggest that the remote user manually dial to the product and then manually start the fax session by pressing START after fax tones have been heard from the product. Confirm that the remote user is not inadvertently attempting a poll transmission from the product instead of transmitting to the product. Reconfigure the local fax machine to use different configuration settings, change ECM to the opposite of the current setting, and/or select a slower reception speed. The product has been unable to receive an entire page even after multiple attempts to receive the parts of the page that contain errors. This is usually caused by extremely poor line conditions. Attempt to receive the fax again after telephone-line conditions have improved. -Or- Set the ECM to Off. Errors might still occur, which might result in degraded image quality on the received page. However, the ability to receive the entire document will be improved. ENWW Troubleshooting tools 243