HP 3015 Service Manual - Page 271
answering machine during phase 4., Ask the remote user to send the fax again
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Table 6-5. Fax send codes (continued) Code Description Recommended action 396-409 An error occurred during a V.34 transmission when the product was unable to correctly complete the handshake with the remote machine and was consequently unable to transmit a T.30 frame. This occurs when the line was disconnected or if line conditions degrade during the session. Attempt to receive the fax again when telephone-line conditions have improved. 410-419 An error occurred during a V.34 reception when the product was unable to correctly complete the handshake with the remote machine and was consequently unable to transmit a T.30 frame. This occurs when the line is disconnected or if line conditions degrade during the session. Attempt to receive the fax again when telephone-line conditions have improved. 420 V.34 negotiations have failed from the Attempt to receive the fax again when originating machine during phase 4. telephone-line conditions have improved. Phase 4 occurs after V.8 and before the first T.30 frames are exchanged. These compatibility problems have been observed when sending to non- HP units. 421 V.34 negotiations have failed from the Attempt to receive the fax again when originating machine during phase 3. telephone-line conditions have improved. Phase 3 occurs after V.8, before phase 4, and before the first T.30 frames are exchanged. These compatibility problems have been observed when sending to non-HP units. 422 V.34 negotiations have failed from the Ask the remote user to send the fax again answering machine during phase 4. when telephone-line conditions have Phase 4 occurs after V.8 and before improved. the first T.30 frames are exchanged. 423 V.34 negotiations have failed from the Ask the remote user to send the fax again answering machine during phase 3. when telephone-line conditions have Phase 3 occurs after V.8, before improved. phase 4, and before the first T.30 frames are exchanged. 430 The transmitting machine is unable to Ask the remote user to send the fax again send continuous "ones" at the end of when telephone-line conditions have the control channel before starting the improved. primary channel. This is a V.34 error. This error might be associated with line conditions, although it is more likely to be caused by internal modem problems. ENWW Troubleshooting tools 253