HP 3015 Service Manual - Page 269

Table 6-5. Fax send codes (continued) Code Description Recommended action 382 The remote fax machine has been Resend the document as two or more "holding off" the local fax machine separate fax transmissions. Wait several from continuing the ongoing minutes between the end of one transmission transmission because of a temporary and the start of the next transmission. low-memory condition at the remote machine. If this "hold-off" period -Or- exceeds a machine's specific timeout Disable ECM. value, the session is terminated. 383 The remote machine has failed to Attempt to send the fax again when respond to a fax command from the telephone-line conditions have improved product because the connection was interrupted. -Or- -Or- Disable ECM. The remote user has pressed the Stop button while the remote machine was receiving. 384 The product has attempted a black Use a different mode, and attempt to send the JPEG transmission to a machine that fax again. does not support this mode. 386 The product has failed to complete 1. Attempt to send the fax again when phase 3 of the initial V.34 handshake telephone-line conditions have after originating a fax session. This is improved. usually caused by poor line conditions, although it might be a compatibility issue with certain 2. Disable V.34 on the product and attempt the transmission with the V.17 mode. machines or line conditions. 387 The product has failed to successfully 1. Attempt to send the fax again when negotiate the initial V.8 handshake telephone-line conditions have with the remote machine after improved. originating a fax session. Typically, this occurs when the remote machine 2. is not fax-capable or has disabled Disable V.34 on the product and attempt the transmission using the V.17 mode. reception. It might also be a compatibility issue with certain machines or line conditions. 388 The product has originated a fax 1. Attempt to send the fax again when session and detected a remote fax telephone-line conditions have machine but has been unable to improved. detect any T30 frames. If the machine is in V.17 mode, the connection 2. probably has been interrupted. In Disable V.34 on the product and attempt the transmission with the V.17 mode. V.34 mode, this error might also occur because of compatibility problems with certain machines or line conditions. 389 The product has originated a fax 1. Attempt to send the fax again when session and has reattempted V.8 telephone-line conditions have negotiations multiple times without improved. success. 2. Disable V.34 on the product and attempt the transmission with the V.17 mode. ENWW Troubleshooting tools 251