HP C3916A HP LaserJet 5, 5M, and 5N Printer - User's Guide
HP C3916A - LaserJet 5 B/W Laser Printer Manual
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- HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 1
' - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 2
- HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 3
HP LaserJet 5 and 5M Printers User's Manual EN i - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 4
© Copyright Hewlett-Packard Company 1996 All Rights Reserved. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. Publication number C3916-90901 First edition, April 1996 Second edition, May 1996 Warranty The - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 5
Note Network Security This information is NOT repeated in this manual. HP LaserJet 5/5M printers allow you to lock out other users' abilities to change most printer control panel settings. This is done by setting a password and turning the lock command on. To verify, the message ACCESS DENIED will - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 6
HP JetAdmin Utility (Novell Networks) 1 Run JETADMIN. 2 Select the printer you want to configure. It is listed under its "JetDirect Interface Name" which appears on the self test page/configuration plot. 3 Click on Printer at the top of the menu. 4 Click on Properties. 5 When the Property Pages - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 7
Note Conventions This manual uses the following conventions: Bold indicates emphasis or a minor heading. Italic refers to a document title or is used for emphasis. COMPUTER type indicates text visible on a computer screen. DISPLAY FONT indicates text visible on the printer control panel display. - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 8
. See the inside cover of this manual for telephone numbers. Documentation Available for the HP LaserJet 5\5M Printers Title PCL/PJL Technical Reference Package PostScript SIMM Technical Reference HP LaserJet Printer Family Paper Specification Guide Part Number 5961-0633 C3129-90901 5961-0920 - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 9
Your Printer Introduction 1-1 HP LaserJet 5 Printer Features 1-2 HP LaserJet 5M Printer Features 1-4 Accessories and Options 1-5 Ordering Information 1-7 HP LaserJet Printer Parts 1-8 2 Printing Software Overview Introduction 2-1 Software for MS Windows 2-2 MS Windows Printer Drivers 2-2 MS - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 10
4-7 Printing Tasks 4-8 Stopping a Print Job 4-8 Manually Feeding Pages 4-9 Reserving or Locking-out Trays 4-10 Printer Drivers 5-2 Printer Memory and PostScript Printing 5-3 Printing a Legal Page in PostScript 5-4 Switching Printer Printing 6-6 Saving Toner with EconoMode 6-6 Contents-2 EN - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 11
Service Messages 7-24 Troubleshooting Checklist 7-26 Printer Response Problems 7-26 Software/Computer/Printer Interface Problems 7-28 Problems Using Optional Accessories 7-33 PostScript Troubleshooting 7-35 8 Maintaining and Adjusting the Printer Introduction 8-1 Managing the Toner Cartridge - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 12
Parts Printer Uses Memory D-2 SIMM Board Installation D-6 E Serial Pin-out and Cabling Configuration Serial Communication E-1 F Warranty and Software License Limited Warranty F-1 Service During the Warranty Period F-3 Service After the Warranty Period F-4 Repacking Guidelines F-4 HP - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 13
provides illustrations of key printer parts. Introducing the HP LaserJet 5/5M printer This chapter is divided into the following sections: • HP LaserJet 5 Printer Features • HP LaserJet 5M Printer Features • Accessories and Options • Ordering Information • HP LaserJet Printer Parts EN About Your - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 14
to smooth edges and curves. Combined with MicroFine toner, this sharpens the appearance of text and graphics. PCL Language The printer comes with the PCL 6 printer language, which is compatible with all previous HP LaserJet printers. PCL 6 offers faster printing performance, built-in Intellifont - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 15
adjustable PowerSave feature qualifies the HP LaserJet 5 Printer for the U.S. Environmental Protection Agency's ENERGY STAR Computers award. The EconoMode feature lowers printing costs by reducing the amount of toner on the printed page by 50%, so the toner cartridge lasts longer. The printed result - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 16
Adobe PostScript Level 2 printer drivers for Macintosh and Windows (version 3.1 and later), and the HP LaserJet Utility for the Macintosh. Fonts The printer comes with 35 built in fonts and an additional 75 fonts on disk for MS Windows. Networking The printer's JetDirect card lets you connect - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 17
accessories and options. See the inside front cover of this manual for HP dealer and ordering information. Accessories and Options from previous HP LaserJet printers do not work with the HP LaserJet 5\5M printers. Note Printer with options shown shaded A. Envelope Feeder B. Duplex Unit (for two - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 18
Adapter HP IR Adapter Macintosh Serial Cable Macintosh Network Cable-Kit Description or Use Part Number Replacement toner cartridge. 92298A legal, letter, executive, A4. C3923A (legal/universal) 75-envelope power feeder. Supports Commercial #10, #73⁄4 (Monarch) DL, C5, and B5 envelope sizes. - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 19
Memory SIMMs Flash SIMM Adobe PostScript Level 2 printer language (this includes 2MB of additional memory). * Ships with HP LaserJet 5M Description or Use HP JetDirect Multi-protocol Network Card with Ethernet/IEEE802.3 10Base-T. HP JetDirect Multi-protocol Network Card with LocalTalk and Ethernet - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 20
HP LaserJet Printer Parts The following illustrations give the location and names of key printer parts. Figure 1-3 Front/right side view (with Tray 1 open) A. Top cover B. Output bin C. Control panel and display D. ON/OFF power switch E. 250-sheet Tray 2 F. Tray 1 paper width guide G. Tray 1 and - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 21
About your 1 Printer Figure 1-4 Top/right side view with top door open and toner cartridge removed A. Toner cartridge guides B. Paper access door (for paper jam removal) C. Top door (opened) D. Toner cartridge location (shown with cartridge removed) E SIMM slots access door F. Right side cover ( - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 22
Figure 1-5 Rear/left side view A. Rear access cover latch (press down to release) B. Rear access cover C. Serial number label D. Power plug connector E. Serial port F. Serial Infrared port G. Bi-Tronics parallel port H. Modular I/O (MIO) slot 1-10 About Your Printer EN - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 23
• Fonts • Network Management Utilities (HP JetAdmin) • Software for DOS • DOS Printer Drivers • DOS Utilities • Software for Macintosh • Macintosh Printer Drivers • Bitmapped Screen Fonts • HP LaserJet Utility • Optional Software • Optional Printer Drivers Available • Optional Networking Software - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 24
Software for MS Windows Your printer comes with the HP LaserJet 5/5M Printing System for Microsoft Windows. If you have set up your printer correctly, you have already used the auto-installation setup program to load the following: • MS Windows Printer Drivers • Status Utilities • Fonts • Network - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 25
Software 2 Overview Note Note HP LaserJet 5/5M - Enhanced This is a new, enhanced driver which provides better printing performance the printer runs out of paper or is low on toner an appropriate message will pop-up on the computer screen. Status Window is only available if your printer and - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 26
information, click on the icon. The icon changes colors based on the status of the printer: • Red- the printer is not able to print. • Yellow- warning message. • Green- the printer is ready to print. Fonts HP FontSmart HP FontSmart is a MS Windows application that delivers the screen fonts for the - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 27
at a later time re-load the installation program (see Getting Started Guide) and run the Custom setup option. Follow the instructions on the screen. HP JetAdmin HP JetAdmin allows management and configuration of the printers and accessories on a Novell Netware or Microsoft network. This also offers - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 28
your DOS application's installation disks to see if they include support for the HP LaserJet 5/5M printer. • Order an updated driver from your DOS application's vendor. DOS Utilities The DOS utilities are only available when the printer is directly connected to the computer with a parallel cable - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 29
the default hot-key combination. Remote Control Panel The Remote Control Panel, or RCP, enables you to change printer settings if your DOS software application does not support the printer feature you want to use. Some DOS applications, such as WordPerfect for DOS, may override settings you specify - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 30
• HP LaserJet Utility Macintosh Printer Drivers HP LaserJet The "HP LaserJet" is an Adobe PostScript Level 2 printer driver. Once you install this driver, most of your printer's features are available from the Print and Page Setup dialog boxes. LaserJet 5M GX The "LaserJet 5M GX" is a printer driver - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 31
Available You can order the following optional printer drivers from HP Distribution or your nearest authorized HP Dealer (see the HP Support pages at the front of this manual): • OS/2 PCL/PCL XL printer driver • OS/2 PostScript printer driver (These two drivers listed above are also available from - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 32
the HP Support pages at the front of this manual). Software for the following networks is available: • Microsoft LAN Manager for OS/2 • IBM LAN Server for OS/2 • HP-UX • SunOS • Solaris • Novell Netware NLM To learn more about networking with the HP LaserJet 5M printer, see the HP JetDirect Print - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 33
Menus Note for Macintosh Users If you purchased the HP LaserJet 5M printer, see the Macintosh Notes for additional information. The following terms, which you may recognize from the Macintosh interface, have different meanings in this user guide: • Control Panel refers to the control panel on the - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 34
Figure 3-1 Control Panel Layout The printer control panel consists of a 16-character display panel and six keys, three of which have forward and data or processing a print job. Control Panel Keys The table on the following page explains how the printer control panel keys work. 3-2 Using the - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 35
Panel Keys Explanation The [Go] key replaces the On Line, Form Feed and Continue keys from previous HP LaserJet printers. The [Go] key performs six main functions: • Switches the state of communication between computer and printer either on (on line) or off (off line). • Prints any data remaining in - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 36
print the menu map. Store the menu map near the printer for a useful reference. An additional copy of the HP LaserJet 5 menu map is provided on the following page. The to exit the menu. These instructions are also provided on the Menu Map printout (see following page), letter K. 3-4 - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 37
Using the Control 3 Panel Figure 3-2 Control Panel Menu Map EN Using the Printer Control Panel 3-5 - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 38
printed. When set to REGULAR, the internal courier font is the same font used in the LaserJet series 4 printers. When set to DARK, the internal courier font is the same as the LaserJet series 3 printers. Both fonts are not available at the same time. P stands for portrait (vertical) and L stands for - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 39
to scroll by increments of 10. Available only through Tray 1. When Manual Feed is ON and Tray 1 is empty, the printer goes off line when it receives a print job and displays MANUALLY FEED media size. See "Manually Feeding Pages" in Chapter 4. RET stands for "Resolution Enhancement technology." It - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 40
the control panel only a permanent soft font that is currently in the printer. Do not use the ID number of a downloaded soft font. SIMM Module; n=SIMM slot (1-4). Fonts stored in one of set charts appear in the HP LaserJet Printer Technical Reference Guide. 3-8 Using the Printer Control Panel EN - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 41
PostScript Menu When the PostScript language is installed in the printer the following items will automatically appear in the printer control panel menus. See Figure 3-2, item C for the location of the PostScript Menu on the Menu Map. Table 3-4 PostScript Menu Items PS FONT LIST PRT - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 42
items through your software application if you have installed an appropriate printer driver. See Figure 3-2, item D for the location of the Job printed at 300-dpi or for compatibility with the HP LaserJet 3 family of printers. The printer can be switched from its standard personality (language), - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 43
Tray 1 to be used as a reserved tray. When Tray 1 is set as a cassette, Tray 2 becomes the new default paper source. SIZE 1 LETTER* (110V printers) A4* (220V printers) Executive Legal A5 COM10 DL Monarch C5 B5 This menu item only appears if TRAY 1 priority has been changed from the default FIRST - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 44
your printer is part of a network or remote spooling system, set auto continue to ON. Determines the relative darkness of print on the paper. To make print darker, choose a higher number; to make it lighter, choose a lower number. See "Fine-Tuning Print Quality" in Chapter 6. The TONER LOW message - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 45
printer automatically resets, and all fonts, macros and downloaded data in the printer are lost. Memory Configuration Menu items can be selected only from the printer automatically determined by the printer, based on available memory. When it is set to ON, the size can be manually adjusted. When it - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 46
ADV FNCTNS ON* OFF *Indicates factory default. Explanation The speed at which data is transmitted to the printer. YES sets the parallel interface to run at a higher data rate which is supported by newer computers. NO sets the parallel interface to run at a slower speed which is compatible with - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 47
RATE ROBUST XON 9600* 300 to 57600 ON* OFF DTR POLARITY HI* LO *Indicates factory default. Explanation Pacing (or handshaking) allows the printer to tell the computer when to send information. Select DTR/DSR if your computer requires hardware flow control (most personal computers do). Select - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 48
the serial and parallel I/O ports, and one of the ports is having problems. See Figure 3-2, item I for the location of the Resets Menu on the Menu Map. Table 3-12 Resets Menu Items Menu Selection Printer Response MEMORY RESET CLEARING MEMORY FACTORY DEFAULT FACTORY DEFAULTS BEING RESTORED - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 49
Menu Map. Test Menu Items Item Explanation PRINT SELF TEST When PRINT SELF TEST is displayed, press [Select] to print a self test. The printer will display PRINTING CONFIGURATION PAGE. (See ``Understanding the Self Test Printout,'' in Chapter 7.) PRINT LJ5 DEMO When PRINT LJ5 DEMO is displayed - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 50
3-18 Using the Printer Control Panel EN - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 51
• Selecting Paper and Other Print Media • Media Input Options • Loading Tray 2 • Loading Tray 1 • Printing Tasks • Stopping a Print Job • Manually Feeding Pages • Reserving or Locking-out Trays • Printing on Special Media • Printing Letterhead and Preprinted Forms • Printing Envelopes • Printing - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 52
custom sized media. Properties such as weight, grain, and moisture content are important factors affecting printer performance and output quality. To achieve the HP LaserJet Printer Family Paper Specifications Guide (HP part number 5961-0920). See the HP Support pages at the front of the manual for - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 53
mode), make this selection through your software. Inserting paper horizontally may cause a paper jam. Printing on Standard Sizes of Paper The printer can print on standard sizes and types of media. Table 4-1 Paper and Media Specifications Paper Type Dimensions Tray 1 Tray 2 Optional Paper - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 54
printer draws first from Tray 1. If Tray 1 is empty, the printer draws from Tray 2. (If the optional 500-Sheet Tray 3 is attached to the printer order (see "Reserving or Locking-out Trays" later in this chapter). Heavy-weight papers, labels, and transparencies should be printed from Tray 1 only. Load - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 55
the tray is full. Optional Media Inputs You can also purchase other media inputs for the printer: A Optional 500-sheet Tray 3 Assembly: • Includes base unit and a universal paper tray and Options" in Chapter 1 for additional accessories, part numbers and ordering information. EN Printing 4-5 - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 56
g/m2) paper. To load Tray 2: 1 Pull Tray 2 straight out of the printer. 2 Slide a stack of paper into the tray until the paper is in solid left corner tab. 4 Slide Tray 2 back into the printer. Caution Do not remove the tray while the printer is printing. This could cause a paper jam. Note If - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 57
Tray 1 allows you to automatically feed up to 100 sheets of paper or manually feed one sheet at a time. Tray 1 can be used for standard . 2 Pull out the tray extension until it clicks into place. 3 Slide the paper width guide to the far right side of the tray. 4 Place paper in the tray. The paper - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 58
stop a print job from a software application: If many jobs have been sent to the printer, they may be waiting in a print queue (like Windows Print Manager, for example). See your software instruction manual for instructions on canceling a print job from your software application. 4-8 Printing EN - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 59
application. If your software does not have this option, set Manual Feed through the printer control panel. To turn on MANUAL FEED in your software application 1 In your software application select Print or Print Setup. 2 In the Source option select Manual Feed. 3 Print the document. To turn on - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 60
it will be locked-out of the automatic selection during printing. The printer will not draw from a reserved tray unless specifically requested to do so 1. Media Size Designations Available for Tray 1 Paper Size Supported Envelope Size Supported Executive Letter A4 A5 (from Tray 1 only) Legal Com10 - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 61
appears, then press [Select]. 8 Press [Go] to place the printer back on line. 9 Place a stack of paper into Tray 1. Tray 1 is now locked out from automatic selection. The printer will not draw from Tray 1 unless it is selected through a software application - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 62
Setup. Some software applications may not give the option of pre-selecting more than one source for the media. If this option is not available, see "Manually Tray 2 for plain paper). 4 Print the document. The printer prints page 1 on letterhead from Tray 1 and subsequent pages on plain paper - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 63
easily print these special papers. Regular Printing on Special Paper The HP LaserJet 5/5M printer can be set to recognize a paper source (such as Tray be printed on letterhead and subsequent pages on regular paper. If the printer is networked, locking-out the tray in which the preprinted paper is - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 64
" on the following page). 2 Load regular (plain) paper in Tray 2 (see "Loading Tray 2," earlier in this chapter). 3 Print the letter from your software application. The printer will print on the sheet of letterhead in Tray 1 first, and all subsequent pages on paper from Tray 2. 4-14 Printing EN - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 65
Tray 1 Letterhead Orientation Figure 4-5 Tray 1 letterhead orientation: print-side up, top edge forward. Tray 2 Letterhead Orientation 4 Printing Figure 4-6 Note Tray 2 letterhead orientation: print-side down, bottom edge forward. Letterhead orientation is different when printing with a Duplex - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 66
in this chapter (see the Envelope Feeder User's Guide for detailed instructions). Never use envelopes with clasps, snaps, windows, coated linings, self-stick adhesives (peel and seal), or other synthetic materials. These items can severely damage your printer. Never try to print on both sides of - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 67
far as it will go without forcing it. If the stack of envelopes jams while feeding into the printer try reducing the amount of envelopes in the tray. 4 Slide the paper width guide to the left until it lightly touches the right side of the envelope stack without bending the envelopes. Note - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 68
sheet of labels becomes jammed in the printer, turn off the printer, remove the toner cartridge, and carefully pull the labels out towards the front of the printer. Transparency Guidelines Only use transparencies recommended for use in laser printers, such as HP or 3M overhead transparency film. See - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 69
-up in Tray 1. Caution Do not load transparencies up to the arrow on the paper guide tabs. The stack of transparencies shouldn't reach higher than 2 mm below the arrow. 4 In your software's print setup, specify paper size and Tray 1 for the paper source. 5 After printing, remove the printed sheet - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 70
. It consists of a base and a 500-sheet paper tray. Your printer rests on top of the Tray 3 base. See the Set-up Guide included with the 500-Sheet Lower Assembly for installation and setup instructions. Tray 3 adjusts for letter, legal, A4, and executive paper and holds about 500 sheets of 20 - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 71
3 on the next page). Overfilling the tray will cause paper jams. When loading the printer with a new size or weight of media, be sure to adjust the (C) paper size and (D) tension control. See the following pages for instructions on adjusting the spring tension on the Tray 3 Assembly. Printing 4-21 - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 72
To Load Paper into the Optional Tray 3: 1 Pull the tray straight out of the printer. 2 Adjust the tray length guide for the desired paper size. 3 Slide up to 500 sheets of paper into the tray until the front end of the stack fits against the - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 73
weight of the paper in Tray 3. Tray 3 comes preajusted for 20 lb. (75 g/m2) letter sized paper. If you are not changing paper size or weight, adjustment may be easier if the tray is inserted part way into the printer 7 Adjust the tray width guide to rest firmly against the side of the paper stack - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 74
(this is known as duplexing). See "Accessories and Options" in Chapter 1 for part numbers and ordering information. Specifying a Duplex Setup To use the Duplex Unit a 2-sided setup must be selected in the HP Printer Driver. The drivers, can be reached from the Print dialog box in any MS Windows - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 75
-down so that pages can be flipped through, as for a calendar. B Long-edge portrait orientation This is the conventional layout used. With this setup, every printed image is oriented right side up. C Short-edge portrait orientation This kind of layout is often used with clipboards. When short-edge - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 76
Tray 1 Letterhead Orientation for 2-Sided Printing Figure 4-11 Tray 1 orientation for 2-sided printing: print-side down, bottom edge forward. Tray 2 Letterhead Orientation for 2-Sided Printing Figure 4-12 Tray 2 orientation for 2-sided printing: print-side up, top edge forward. 4-26 Printing - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 77
for the printer. It holds up to 75 envelopes and prints up to nine envelopes per minute. See "Accessories and Options" in Chapter 1 for ordering information. See the "Envelope Feeder User's Guide" included with the Envelope Feeder for complete installation and setup instructions. Envelope Feeder - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 78
as far as it will go. Select the desired envelope size using the following steps: A Turn the printer on. B Press [Menu] until CONFIG MENU appears. C Press [Item] until ENV FEED= size appears. D Press [- Value +] to select the desired envelope size. E Press [Select] to - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 79
the pressure plate (A). It will stay in a vertical position. Pull the extension tray out (B). 2 Squeeze the release lever against the envelope side guide (A) and slide the side guide all the way to the right (B). 3 Load envelopes into the Envelope Feeder with the print-side up, the sealing flap down - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 80
manual for your portable equipment for specific instructions on printing from that device. The IrDA standard for infrared communications represents an emerging technology. Older non-IrDA-compliant portable devices may not be compatible with the HP LaserJet 5/5M printer. If you experience problems - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 81
mode. 2 Align your laptop computer (or other portable equipment) that is equipped with an IrDA-compliant IR window within 2 to 3 feet (1 m) of the HP IR adapter on the printer and at an angle of +/- 15 degrees to ensure an adequate connection for printing. Figure 4-15 4 Printing EN Printing 4-31 - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 82
IR adapter status light will turn off. You have between 3 to 40 seconds to correct the interruption and continue the job. In this case, the HP IR adapter status light will turn back on. The connection can be permanently broken if the sending port is moved out of range of operation - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 83
Using the Printer Control Panel," and other chapters of this manual. Note for Macintosh Users If you purchased an HP LaserJet 5M printer, see key on the printer control panel and to the menus of items available on the printer control panel, not the pull-down or pop-up menus that are part of your - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 84
PCL). Using PostScript Printer Drivers PostScript Printer Drivers for MS Windows To make full use of the printer features in MS Windows, you must use the PostScript printer driver that came with the printer or your PostScript SIMM. For the latest driver installation and setup instructions (as well - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 85
and PostScript Printing The HP LaserJet 5M printer comes with Adobe PostScript Level 2 and 6 MBytes of test page to determine current printer memory (see "Printing a PostScript Configuration Page" later in this chapter for printing instructions). PostScript Printing Memory Recommendations - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 86
a Legal Page in PostScript Most legal-size pages will print at 600 dpi. To print a legal page at 300 dpi, your printer must have at least 6 MBytes of installed memory. (The HP LaserJet 5M comes with 6 MB.) Printing 600 dpi legal-size pages requires at least 6 MBytes of installed memory. To check how - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 87
Printer Languages (Personalities) The HP LaserJet 5 printer comes with the PCL 6 printer personality or operating language, which gives you 45 built-in scalable fonts. You can also add a PostScript SIMM (Single In-Line Memory Module) which gives you Adobe's 35 Type 1 fonts. If more than one printer - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 88
Note Control Panel Differences with PostScript As explained in Chapter 3, "Using the Printer Control Panel," pressing [Menu] provides access to menus, one after another. Most menus and items apply to all installed personalities. Only those that specifically apply - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 89
developing a PostScript technical application or troubleshooting a problem. Otherwise, leave this item set to OFF. Lets you decide whether PostScript automatically attempts to recover from paper jams. Setting this item to ON will reduce the printer's printing performance. PostScript 5 Printing EN - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 90
font. The list will not display the printer's internal or downloaded PCL fonts or any PostScript language downloaded fonts. The characters shown on the fonts resident in your printer or with other PCL fonts. Language switching allows you to use either the PostScript- or PCL-supported type, but not - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 91
Figure 5-1 PostScript Fonts List EN PostScript Printing 5-9 PostScript 5 Printing - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 92
Explanation If your PostScript printer driver cannot select 600 dpi, you can select 600 dpi resolution from the printer's control panel. Note instructs it to do so. AUTO is recommended, especially in shared printer environments. I/O timeout refers to the time, measured in seconds, that the printer - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 93
Table 5-5 Item AUTO CONT Configuration Menu Differences Options n/a Explanation PostScript language errors will not appear on the control panel display. Table 5-6 Item IO BUFFER RESRCSAVE Memory Configuration Menu Differences Options n/a n/a Explanation With 6 MBytes of memory (12 MBytes for - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 94
"Not Default" (a password is present). Jam Recovery: Indicates whether Jam Recovery is ON or OFF. B Memory: The value shows how PostScript uses printer memory. This may be useful for more experienced users since PostScript Level 2 allows users to configure memory parameters (see the PostScript Level - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 95
Figure 5-2 PostScript Configuration Page PostScript 5 Printing EN PostScript Printing 5-13 - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 96
5-14 PostScript Printing EN - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 97
resolution • Fine-tuning print quality • EconoMode printing Many of these functions can also be performed using the software that came with your printer. Refer to Chapter 2, "Printing Software Overview" or the online help files associated with the software for more information. EN Adjusting Print - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 98
3). To take best advantage of 600 dpi printing, use the internal fonts (or accessory scalable fonts) and the software printer drivers designed for the printer. If possible, set print resolution from your software application. If your software application does not adjust the print resolution, set - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 99
next to your selection in the display. 5 Press [Go] to exit the menus. 6 Print a self test and examine the print pattern (see Chapter 7, "Testing the Printer"). 7 Continue adjusting print density until you are satisfied with the print pattern. EN Adjusting Print Quality 6-3 - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 100
. Note The REt setting should normally be set through a software application. If your software does not have this option, set REt through the printer control panel. To adjust REt from the control panel: 1 Press [Menu] until PRINTING MENU appears. 2 Press [Item] until RET=setting appears. 3 Press - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 101
density and REt settings be adjusted at the same time since they affect each other. To harmonize print density and REt settings: 1 Make sure printer resolution is set to 600 dpi. 2 Select a print density setting. (A default setting of 3 usually produces a uniform gray REt block on the self test - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 102
with EconoMode EconoMode lowers printing costs by reducing the amount of toner on the printed page. EconoMode also substantially reduces print quality. The result is similar to the draft mode found on some dot matrix printers. When set to ON, the printed image is lighter (like A), but still readable - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 103
Printer Messages • Troubleshooting Checklist Calling for Help If you try all the suggestions given in this manual and still need assistance, call the authorized Hewlett-Packard dealer where you purchased your printer. For additional sources of assistance, see the telephone numbers on the HP Support - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 104
parts are wearing out (see Chapter 8). The top cover or rear cover of the printer must be opened and then closed in order to clear the paper jam message. If paper jams occur frequently, clean the printer and check the quality of your paper or other print media. 7-2 Solving Printer Problems - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 105
Printer 7 Problems Paper Path Jam Locations A. Paper pickup area for Tray 2 E. Paper output area B. Paper pickup area for Tray 1 F. Duplex rear cover area (optional) C. Transfer guide area G. Duplex front cover area (optional) D. Fusing assembly area H. Tray 3 (optional) EN Solving Printer - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 106
paper is stuck in the tray opening remove it through the Transfer Guide area (see next steps). 3 Open the top cover and remove the toner cartridge. 4 Raise the green handle (A) to free the paper, and (B) pull the paper up and out through the front of the printer. 7-4 Solving Printer Problems EN - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 107
Solving Printer 7 Problems Fusing Assembly Paper Jams-Top Cover 1 Open the top cover and remove the toner cartridge. 2 Remove the paper by pulling it back out of the fuser, into the printer body. Roll the paper toward you to avoid spilling loose (unfused) toner. 3 Clean any loose toner that may - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 108
, if necessary. 3 Pull the jammed paper from the fusing assembly. 4 If necessary, pull the paper out of the output bin from the top edge. 7-6 Solving Printer Problems EN - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 109
If a grinding noise occurs during printer warm-up the roller is out of place. Turn off the printer and follow the instructions in the "Optional Tray 3 if one is installed.) Note If there are frequent paper jams or multi-feed problems in the Tray 3 area, see "Printing from the 500-Sheet Tray 3" in - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 110
and remove any paper. Close rear duplex door (it should latch when completely closed). Close the duplex unit's front access cover and replace Tray 2. 7-8 Solving Printer Problems EN - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 111
Parts may be worn. See Chapter 8, "User- Replaceable Parts." Tray 1 has repeated jams. If jams persist after you have cleaned the printer, fanning the media to separate each sheet. If this does not solve the problem, print each sheet separately from Tray 1. (See Chapter 4 for printing instructions - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 112
serial and parallel I/O ports, and one of the ports is having problems. Four different resets are available through the RESETS MENU on the control panel. Each reset will affect different settings for the printer. Reset Action Memory Reset Clears memory Factory Default Resets menus to defaults - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 113
Solving Printer 7 Problems Note Testing the Printer Self Tests Self tests can be printed to determine the current printer settings, options, and print quality. (If PostScript is installed, you can also print PostScript tests. See Chapter 5 for more information.) You can review the self - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 114
test printout will vary for the HP LaserJet 5M. It will also vary depending on the options currently installed in your printer. Item Key to Figure 7-2 A Printer Information: Lists the Formatter Number, Lock, Control Panel Password, and Flash Write Protect. 7-12 Solving Printer Problems EN - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 115
Solving Printer 7 Problems Figure 7-2 Self Test Printout EN Solving Printer Problems 7-13 - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 116
Your HP LaserJet printer comes with 45 scalable fonts and one bitmapped Line Printer font. You can find out which PCL fonts are currently installed in your printer by you assign to soft fonts when you download them through your software. F Escape Sequence Legend 7-14 Solving Printer Problems EN - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 117
Solving Printer 7 Problems Figure 7-3 PCL Font List EN Solving Printer Problems 7-15 - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 118
of common print quality problems. If the listed solutions do not work, see the "HP Support" pages at the front of this manual for additional sources of assistance. Print Quality Checklist • Redistribute the toner in the toner cartridge (see Chapter 8). • Clean the inside of the printer (see Chapter - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 119
the paper to a lighter basis weight. • Check the printer's environment; very dry (low humidity) conditions can increase the amount of background shading. • Replace the toner cartridge. • Replace the transfer roller (see "User-Replaceable Parts" in Chapter 8). EN Solving Printer Problems 7-17 - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 120
a wavy effect, the laser scanner needs service. Call your authorized HP dealer or HP service representative. Vertical Line at Edge of Paper If a vertical line appears on the page's margin (usually the right margin) after printing about 10,000 pages, the drum in your toner cartridge is wearing out - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 121
required. FACTORY DEFAULTS BEING RESTORED This message is displayed during a Factory Default Reset. No action required. HP LASERJET DEMONSTRATION PRESS A KEY The printer is in the demonstration mode. Turn the printer off. Hold down [Go] and [Select] keys at the same time while turning the - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 122
JOB This message is displayed when the printer is processing a print job. A square required. READY The default message. The printer is ready to No action required. use displayed during a cold reset. The printer returns all Printing, PCL, Job, printer is warming up and is not ready - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 123
the requested personality to the printer. TONER LOW The toner cartridge is running out of toner. If the See "Extending Toner Cartridge Life" in printer is set to TONER LOW=CONT*, the printer will Chapter 8. remain on line. If the printer is set to TONER LOW=STOP, the printer will go off line until - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 124
Guide for HP cable part numbers and Serial configuration: wrong pacing option may information). (Note: some non-HP parallel have been selected. The HP LaserJet printer the error may have I/O, refer to the user's manual for that product.) 40 HP MIO ERROR, occurred because the computer was turned on - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 125
. MANUALLY FEED paper size The printer requested that media be manually fed problems that cause paper jams. The toner cartridge is running out of toner. The printer will go off line until you press [Go] or change the toner cartridge. See "Extending Toner Cartridge Life" in Chapter 8. The printer - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 126
. 57 MOTOR FAILURE, CALL SERVICE The printer identified an internal service error. Call your dealer or HP service representative. 58 FAN MOTOR FAILURE, CALL SERVICE The printer identified an internal service error. Call your dealer or HP service representative. 7-24 Solving Printer Problems EN - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 127
dealer or HP service representative. 81 SERVICE (XXX) The printer detected a problem. If this error appears, switch the printer off and then back on. If the error continues, call your dealer or HP service representative. INCOMPATIBLE ENVELOPE FEEDER INSTALLED An HP LaserJet 4 Envelope Feeder - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 128
power receptacle on the back of your printer for voltage requirements). Display is blank but the printer's fan is running. Press all keys on the printer control panel in case one is stuck; contact your HP service representative if this does not work. Printer display is in the wrong language or - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 129
Solving Printer 7 Problems Printer cannot produce a self-test printout Situation Solution Toner cartridge sealing tape is not removed. Remove sealing tape from toner cartridge. See the Printer's Getting Started Guide or the installation guide that came with your toner cartridge. Tray 2 is not - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 130
works. 3. Check that the correct interface cable was selected and securely connected to both the printer and the computer. If the cable is not correctly configured, see the Getting Started Guide for configuration information. 4. Check that the interface cable is not plugged in upside-down. Data - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 131
application you know works. You can also try printing a plain MS-DOS file (for example, C:\dir>prn) to see if the problem is with your software application or printer driver. Software is selecting the wrong port. Check your software application to be sure the print job is being sent to the correct - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 132
" in Chapter 1 for HP memory part numbers. Printer is slow to switch between personalities. Set ADV FNCTNS=OFF in the Parallel Menu (see Chapter 3). Blank, garbled, or incomplete pages print, or printing is interrupted Situation Solution Blank pages print. Toner cartridge sealing tape has not - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 133
present in the printer and must be downloaded by your software application. Check your software program to ensure the correct printer driver has been installed font for one that is not available in the printer (see your software application manual for font selection). Courier font is too dark. - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 134
2 Ensure that the printer driver for your software application is correctly installed, configured, and capable of printer tray selection. 3. TRAY 1=CASSETTE. Manual feed problems Situation Solution Cannot clear manual feed messages. A previous print job may still be in the printer's buffer. - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 135
"Clearing Paper Jams" earlier in this chapter. problems. 2. Ensure that paper weight is within recommended range. (See Appendix A, " HP service provider. 2. Verify that you are using a Tray 3 Assembly for the HP LaserJet 5/5M printers (the Lower Cassette Assembly for the HP LaserJet 4/4M printers - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 136
. If the printer still does not recognize the Envelope Feeder, contact your dealer or authorized HP service provider. 2. Verify that you are using an Envelope Feeder for the HP LaserJet 5/5M printers (the feeder for the HP LaserJet 4/4M printers will not work). 7-34 Solving Printer Problems EN - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 137
Printer 7 Problems PostScript Troubleshooting The items below are PostScript language-specific and may occur where several printer languages are used and in shared printer printer's default font) instead of the font you requested. The requested font is not downloaded Download correct the problem, you - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 138
7-36 Solving Printer Problems EN - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 139
8 Maintaining and Adjusting the Printer Introduction Your printer requires minimum routine maintenance. This chapter explains the following tasks: • Managing the Toner Cartridge • Cleaning the Printer • Saving Power with the PowerSave Feature • User-replaceable Parts EN Maintaining and Adjusting - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 140
a new toner cartridge, follow the instructions in the Installation and Recycling Guide included in your toner cartridge box. The guide also includes information on recycling. HP's Policy on Use of Non-HP Toner Cartridges Hewlett-Packard cannot recommend use of non-HP toner cartridges, either new - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 141
When the level in the toner cartridge gets low, a TONER LOW message appears in the printer control panel display. You can either rotate the cartridge back and forth to redistribute the toner (see "Extending Toner Cartridge Life" on the following page) or replace the cartridge. If you continue to use - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 142
the top cover. The TONER LOW message may still appear, but the print quality should improve. If the print remains light, replace the toner cartridge using the instructions in the Installation and Recycling Guide which is inside the toner cartridge box. 8-4 Maintaining and Adjusting the Printer EN - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 143
To maintain print quality, thoroughly clean your printer: • Every time you change the toner cartridge. • Whenever print quality problems occur. Clean the outside of the printer with a lightly water-dampened cloth. Clean the inside with only a dry, lint-free cloth. Observe the warnings and cautions - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 144
the printer off and unplug the power cord. 1 Open the printer top cover and remove the toner cartridge. 2 can cause print quality problems. If toner gets on your clothes, wipe it off with water. Hot water sets toner into fabric. 3 Wipe any dust or dirt off the paper feed guides with a dry, lint- - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 145
Note Saving Power with the PowerSave Feature To reduce the amount of power it consumes, your printer has a PowerSave feature. PowerSave shuts down the fuser after the printer has been idle for a specified amount of time. The PowerSave feature is both adjustable and optional. You can set PowerSave - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 146
To change the PowerSave setting: You can change this setting using the software that came with your printer (see software and online helps) or through the printer control panel by following these steps: 1 Press [Menu] until PRINTING MENU appears. 2 Press [Item] until PWRSAVE=setting appears. 3 Press - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 147
warranty period, Hewlett-Packard recommends that only HP-authorized service technicians service your printer. After the warranty period, some worn parts can be replaced by the owner. See Chapter 7, "Solving Printer Problems," to troubleshoot problems that may be related to worn user-replaceable - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 148
Pickup Roller & Separation Pad Before you begin these steps, turn the printer off and unplug the power cord. 1 Open Tray 1 by pulling your forefinger to seat it. Be sure the metal edge is toward the front of the printer. To install a new Pickup Roller, slide it over the shaft and rotate it so that - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 149
shaft and rotate it until properly aligned. Slide the roller down until it clicks into place. Place the printer upright. Replace the toner cartridge and Tray 2. Plug in the power cord. Switch the printer on. Discard the used roller. Maintaining and 8 Adjusting the EN Maintaining and Adjusting the - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 150
quality problems. 5 Slide the right end of the new roller (the end without the gear) into the right slot. Press the gear end into the left slot until it clicks into place. Replace the transfer roller hook tool and toner cartridge. Close the top cover. Plug in the power cord and switch the printer - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 151
until snug. Note If the message 50 FUSER ERROR, CYCLE POWER appears in the display, switch the printer off and wait 15 minutes. If the problem continues, check the fuser installation again. If the problem still continues, contact your authorized HP dealer. Maintaining and 8 Adjusting the EN - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 152
the pins (A) and connector (B) on the Tray 3 Assembly, and set the printer on the assembly. Replace Tray 2 and Tray 3. Plug in the power cord and switch the printer on. If there are problems, check the installation instructions that came with the Tray 3 Assembly. 8-14 Maintaining and Adjusting the - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 153
requirements specified in the HP LaserJet Printer Family Paper Specification Guide (HP part number 5961-0920). You may want to order this guide for your purchasing agent outside these specifications may cause problems requiring service. This service is not covered by the Hewlett-Packard warranty or - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 154
to avoid paper jams, poor print quality, or damage to your printer: • Do not use paper that is very rough, very smooth, or embossed. Such paper may cause feeding or print quality problems, and rough papers may have poor toner adhesion. • Do not use paper with cutouts or perforations. • Do not - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 155
in thick (0.127 to 0.178 mm) 8 mm. stack height see "Printing Envelopes" in Chapter 4. up to 10 Dimensions Weight Capacity 8 1/2 x 11 in 216 x 279 mm 8.27 x 11.69 in 210 x 297 mm 8 1/2 x g/m2 Note A5 paper is supported from Tray 1 only. Media A Specifications EN Media Specifications A-3 - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 156
in laser printers. To purchase labels, consult your HP authorized dealer or see the HP Support pages at the front of this manual for labels often causes labels to peel off during the printing cycle, causing serious jamming problems. • Label curl: Labels must lie flat with no more than 0.5 in ( - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 157
overhead transparencies recommended for use in laser printers, such as HP or 3M overhead transparency film. Ordering Transparencies To purchase transparency film, consult your HP authorized dealer or see the HP Support pages at the front of this manual for more ordering information. Transparency - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 158
envelopes with your printer. Some envelope styles perform better than others because their construction is better suited to laser printing. Envelope printing on envelopes is very dependent upon the quality of the media. • Weight: The weight of the envelope paper should not exceed 28 lb (105 g/m2) or - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 159
snaps, windows, coated linings, self-stick adhesives, or other synthetic materials. These items can severely damage your printer. Never try to print on both sides of an envelope. Jamming and printer damage can result. Before you load envelopes in Tray 1, check to make sure they are regular in shape - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 160
A-8 Media Specifications EN - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 161
how to form PCL, HP-GL/2, and PJL commands, order the PCL/PJL Technical Reference Package, which is described in the "Supplementary Documents" section at the beginning of this manual (see the HP Support pages at the front of this manual for ordering information). EN Common PCL Printer Commands B-1 - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 162
here. You must use the exact character and case specified for PCL printer commands. Figure B-1 displays the elements of a typical printer command (in this instance a command for page orientation). Printer Command Explanation 1 Escape character (begins escape sequence) 2 Category of command 3 Value - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 163
Fonts"). A sample section is shown below. Notice the two variable boxes for symbol set "?" and point size: These variables must be filled in or the printer will use defaults. For example, if you want a symbol set that contains line-draw characters, select the 10U (PC-8) or 12U (PC-850) symbol set - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 164
Symbol Set 8U HP Roman-8 Symbol setup strings with PCL printer commands. In the following example, the Lotus escape charter (\027) is shown. This setup # 065 Orientation ?&l#O 027 038 108 # 079 Paper Source: 1=Tray 2, 2=manual feed Tray 1, 4=Tray 1, 5=optional Tray 3. Paper Size: 1=executive, 2= - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 165
040 107 # 083 ?(s#V 027 040 115 # 086 ?(s#S 027 040 115 # 083 ?(s#B 027 040 115 # 066 ?(s#T 027 040 115 # 084 Continued on next page Common PCL B Printer Commands EN Common PCL - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 166
End of Line Wrap Display Functions On Display Functions Off PCL to Vector Graphics Switching Enter PCL Mode Enter HP-GL/2 Mode Command Cursor Positioning ?&a#R ?*p#Y ?&a#V ?&a#C ?*p#X ?&a#H ?= ?&k#G ?&s#C ?Y ?Z ?%#A ?%#B 027 090 027 037 # 065 027 037 # 066 B-6 Common PCL Printer Commands EN - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 167
humidity and no exposure to direct sunlight or chemicals. See the figure below for the suggested amount of space to leave around the printer. Make sure there is adequate space for: A. opening Tray 2. B. opening Tray 1. C. opening the top door. D. opening the rear door. E. allowing air circulation - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 168
option Weight (without toner cartridge) 11.7 in. (297 mm) 5.0 in. (129 mm) 2.36 in. (60 mm) 16.4 in. (415 mm) 15.9 in. (403 mm) 18.4 in. (467 mm) 19.3 in. (488 mm) 37 lb (16.8 kg) Electrical Specifications Power Requirements Power Consumption (typical for LaserJet 5 and 5M printers) Minimum - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 169
's natural ozone balance. • CFC Usage Ozone depleting chemicals (Chloroflorocarbons, for example) have been eliminated from the manufacturing process. This HP LaserJet printer design reduces: • Energy Consumption Energy usage drops from 300 watts during printing to 80 watts while idle and down to as - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 170
vegetable-based inks without added heavy metals. The manuals are recyclable. • Paper This printer is suited for the use of recycled papers that meet the standards in the HP LaserJet Printer Family Paper Specifications Guide (HP part number 5961-0920). C-4 Specifications & Regulatory Information EN - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 171
US Only: This HP LaserJet printer design facilitates recycling of: • Toner Cartridges Each HP toner cartridge box sold in the U.S. contains instructions and a shipping label for returning the cartridge to HP for recycling. HP pays the postage. • Printer and Parts HP's Hardware Recycling Organization - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 172
a Class B digital device, pursuant to Part 15 of the FCC rules. These limits installed and used in accordance with the instructions, may cause harmful interference to radio technician. Any changes or modifications to the printer not expressly approved by HP could void the user's authority to operate - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 173
since August 1, 1976. Compliance is mandatory for products marketed in the United States. This printer is certified as a "Class 1" laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 174
for Finland LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP LaserJet 5/5M laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle. Kirjoittimen on hyväksynyt Suomessa - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 175
is attached to either of the IEEE 802.3 connectors, the printer meets the requirements of EN55022 Class A. Office of Quality Manager Boise, Idaho USA January 15, 1996 European Contact: Your Local Hewlett-Packard Sales and Service Office or Hewlett-Packard Gmbh, Department HQ-TRE/ Standards Europe - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 176
C-10 Specifications & Regulatory Information EN - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 177
downloaded typefaces, or print complex documents in PostScript. The table below shows the printers' standard memory and the maximum amount of additional memory you can install. You can install additional memory through four SIMM (Single In-Line Memory Module) slots. Printer Memory HP LaserJet 5 HP - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 178
Language Reference Manual for information about downloading forms and patterns to the disk. For the Macintosh environment, refer to the HP LaserJet Utility Guide online help included with the HP LaserJet Utility software. For the MS Windows environment, refer to your HP MS Windows driver online help - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 179
from its memory when you change personalities or resolutions. For printers with more than one personality, Resource Saving enables the printer to keep downloaded resources in memory under most conditions. PCL-only printers do not require Resource Saving because available memory is automatically - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 180
to change the amount of memory if you download an unusually large number of fonts, or if your printer is in a shared environment. The minimum the display. 4 Press [Go] to exit menus. 5 Using your software package, download all the fonts you want to use in your selected personality. 6 Print a self - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 181
are deleted when you change the Resource Saving setting. The downloaded fonts remain in memory until you change Resource Saving or I/O Buffering settings or turn the printer off. How I/O Buffering Improves Performance The printer's I/O Buffer holds a print job in progress, freeing up computer memory - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 182
Use only memory and PostScript language SIMMs designed for the HP LaserJet 5 and 5M printers. Match the SIMM you are installing with part numbers in the table below. Memory SIMM Part Numbers Compare the part number on the outside of the package to the part number in the table below. If you did not - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 183
corner of the back panel with a Phillips #2 screwdriver. The screw does not need to be completely removed from the printer. 4 Slide the right side panel towards the back of the printer (approximately an inch (25 mm)). 5 The panel should now easily open, exposing the SIMM door. Continued on next page - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 184
D-8 Printer Memory 6 Loosen the captive screw holding the SIMM door with a Phillips #2 screwdriver. Open the SIMM door. 7 Note the four SIMM slots (a PostScript SIMM will already be installed in a slot in the HP LaserJet 5M). For easiest installation, fill the slots from right to left, starting - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 185
. Memory SIMM: running a self test printout 1 Plug in the power cord and switch the printer on. 2 After warm up, READY should appear in the control panel display. If a printer message appears, see "Troubleshooting a SIMM Board" on the following page. 3 Press [Menu] until TEST MENU appears in the - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 186
4 Press [Go] to exit menus. Troubleshooting a SIMM Board Service / Error Messages These messages can be generated when your printer is checking its internal memory. (For more information on the messages below, see Chapter 7, "Solving Printer Problems.") Error Problem Solution 62.x ERROR where - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 187
off, remove the SIMM board(s) or cartridge, then switch printer back on. 4 If the error message appears again, the problem is in printer memory. If the error message does not appear, the problem is in SIMM memory. Call your HP service representative. Validation Error Messages Validation error - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 188
D-12 Printer Memory EN - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 189
Handshaking is the method in which the flow of data between two devices is controlled. The two methods of flow control that are used by HP LaserJet printers are software flow control, in which one device controls another by the content of the data and hardware flow control, in which one device can - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 190
Hewlett-Packard offers the following serial cables and adapter for use with the HP 5/5M Printers: HP Part Number C2932A C2933A C2809A Description 9 to 9-pin M/F RS-232 Serial Cable, 3m 9 to 25-pin M/F RS-232 Serial Cable, 3m 9 to 25-pin M/F Serial Cable - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 191
Note DB-25 Serial Cable pin outs Computer DB-25 Printer DB-9 (male cable end) 3- Receive Data 2- Transmit Data 2- Transmit Data 3- Receive Data 20- Data pin outs. Pins not shown are not used by the printer. Warranty and E Software License EN Serial Pin-out and Cabling Configuration E-3 - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 192
connection, or round prong on its AC plug. In some cases not connecting chassis ground may disable communication or connecting these pins may create a problem known as a ground loop. Both of these situations are rare in general and in most cases pin 1 is not needed to establish communication between - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 193
the software will execute its programming instructions when properly installed on the computer HP for replacement. Should HP be unable to repair or replace the product within a reasonable amount of time, a refund of the purchase price may be made upon return of the product. To have your printer serviced - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 194
), SIMM memory boards, or interface boards. The use of non-Hewlett-Packard toner cartridges does not affect either the warranty or any maintenance contract purchased from HP. However, if an HP LaserJet printer failure or printer damage is found to be directly attributable to the use of any non - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 195
, bring your printer to an authorized HP dealer, repair center, or HP Customer Service Center. To locate the nearest authorized Customer Service Center in your area, see the HP Support pages at the front manual. When sending equipment to an HP Customer Service Center or service-authorized HP dealer - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 196
Outside the U.S., contact a service-authorized HP dealer or an HP Customer Service Center to obtain service. * Prices are subject to change without notice. Repacking Guidelines • Remove and retain any SIMMs installed in your printer. • Remove and retain the toner cartridge. • Remove and retain the - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 197
conferred with this license. 1. The Software may be used on one HP LaserJet printer. 2. The Software may not be copied except for archival purposes not required by law. Upon request, the user will provide HP with reasonably detailed information regarding any disassembly, decompilation, decryption, - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 198
F-6 Warranty and Software License EN - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 199
G Sales and Service Offices Calling for Help To locate HP-Authorized Dealers, go to http://www.hp.com/support. EN Sales and Service Offices G-1 - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 200
G-2 Sales and Service Offices EN - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 201
selection 4-21 density adjusting 6-3 toner cartridge life 8-2 display control panel 3-2 language switching 7-26 DOS printer drivers 2-6 software 2-6 utilities 2-6 DOS Edit B-3 dots per inch selection 3-10 dots per inch (dpi) selection 6-2 downloading management D-4 - D-5 resources D-2 draft mode - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 202
cartridge 8-2 line draw characters B-3 loading envelopes 4-17 letterhead 4-15 tray 3 4-22 LOCK TRAY 3-11 locking-out trays 3-11, 4-10 Lotus 1-2-3 2-6, B-3 - B-4 setup strings B-4 LOW TONER 3-12 M Macintosh notes 3-1 printer drivers 2-8 software 2-8 macros downloading D-2 maintenance 8-1 MANUAL - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 203
SELF TEST 3-17 printer 8-5 accessories 1-5 acoustic emissions C-2 cleaning 8-5 - 8-6 downloading D-2 drivers 2-6 electrical specifications C-2 energy conservation 8-7 environmental specifications C-1 features (LaserJet 5M) 1-4 features (LaserJet5) 1-2 fine tuning 6-3 - 6-4 maintenance 8-1 memory - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 204
DATA FORMAT 7-22 40 HP MIO ERROR 7-22 41. ERROR 7-22 41.3 UNEXPECTED PAPER SIZE 7-23 50 FUSER ERROR 7-24 51 PRINTER ERROR 7-24 52 PRINTER ERROR 7-24 53. ERROR 7-24 55 PRINTER ERROR 7-24 57 MOTOR FAILURE 7-24 58 FAN MOTOR FAILURE 7-24 62. SERVICE 7-25 63 NEEDS SERVICE 7-25 64 PRINTER ERROR 7-25 65 - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 205
1-9 serial pin-out information E-1 E-4 service repacking guidelines F-3 warranty F-3 service messages 7-24 service offices G-1 - G-4 setup strings B-2 - B-4 font selection B-3 SIMM installation D-6 part numbers D-6 service/error messages D-10 troubleshooting D-10 SIMM testing memory installation - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 206
Index Index-6 EN - HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 207
- HP C3916A | HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 208
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