HP C3916A HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 126

Service Messages

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Service Messages Service messages communicate a failure condition with the printer. Most instances can be cleared by following the Recommended Action column (usually resetting the printer, or turning the printer off and back on). If a service message continues, contact your dealer or HP service representative. Message Description Recommended Action 50 FUSER ERROR, The printer identified an internal service error. CYCLE POWER If this error appears, switch the printer off for at least 15 minutes and then back on. If the error continues, call your dealer or HP service representative. 51 PRINTER ERROR, CYCLE POWER The printer detected a temporary error condition. If this error appears, switch the printer off and then back on. If the error continues, call your dealer or HP service representative. 52 PRINTER ERROR, CYCLE POWER The printer identified an internal service error. If this error appears, switch the printer off and then back on. If the error continues, call your dealer or HP service representative. 53.XY.ZZ ERROR An error occurred during configuration and validation of SIMM memory: X (Hardware Type): 0: ROM 1: RAM 2: Flash Y (Hardware Device): 0: Internal Memory 1: SIMM Slot 1 2: SIMM Slot 2 3: SIMM Slot 3 4: SIMM Slot 4 ZZ (Error Number): 0: Unsupported memory 1: Unrecognized memory 2: Unsupported memory size 3: Failed RAM test 4: Exceeded maximum RAM size 5: Exceeded maximum ROM size 6: Invalid SIMM speed 7: SIMM reporting information incorrectly 8: SIMM RAM parity error 10: SIMM address conflict 11: ROM out of bounds 12: Could not make temporary mapping Make sure your SIMM board is installed correctly (see Appendix D). Replace the SIMM that caused the error. [Go] will allow you to continue but the SIMM that caused the error will not be configured. If the SIMM device has more than one bank of memory, the good banks will be configured. 55 PRINTER ERROR, PRESS GO KEY The printer detected a temporary error condition. Press [Go] to resume operation. 57 MOTOR FAILURE, CALL SERVICE The printer identified an internal service error. Call your dealer or HP service representative. 58 FAN MOTOR FAILURE, CALL SERVICE The printer identified an internal service error. Call your dealer or HP service representative. 7-24 Solving Printer Problems EN

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Service Messages
Service messages communicate a failure condition with the printer.
Most instances can be cleared by following the Recommended Action
column (usually resetting the printer, or turning the printer off and back
on).
If a service message continues, contact your dealer or HP service
representative.
Message
Description
Recommended Action
50 FUSER ERROR,
CYCLE POWER
The printer identified an internal service error.
If this error appears, switch the printer off
for at
least 15 minutes
and then back on. If the error
continues, call your dealer or HP service
representative.
51 PRINTER
ERROR, CYCLE
POWER
The printer detected a temporary error condition.
If this error appears, switch the printer off and
then back on. If the error continues, call your
dealer or HP service representative.
52 PRINTER
ERROR, CYCLE
POWER
The printer identified an internal service error.
If this error appears, switch the printer off and
then back on. If the error continues, call your
dealer or HP service representative.
53.XY.ZZ ERROR
An error occurred during configuration and
validation of SIMM memory:
X (Hardware Type):
0: ROM
1: RAM
2: Flash
Y (Hardware Device):
0: Internal Memory
1: SIMM Slot 1
2: SIMM Slot 2
3: SIMM Slot 3
4: SIMM Slot 4
ZZ (Error Number):
0: Unsupported memory
1: Unrecognized memory
2: Unsupported memory size
3: Failed RAM test
4: Exceeded maximum RAM size
5: Exceeded maximum ROM size
6: Invalid SIMM speed
7: SIMM reporting information incorrectly
8: SIMM RAM parity error
10: SIMM address conflict
11: ROM out of bounds
12: Could not make temporary mapping
Make sure your SIMM board is installed
correctly (see Appendix D).
Replace the SIMM
that caused the error.
[Go]
will allow you to
continue but the SIMM that caused the error will
not be configured.
If the SIMM device has more
than one bank of memory, the good banks will
be configured.
55 PRINTER
ERROR, PRESS
GO KEY
The printer detected a temporary error condition.
Press
[Go]
to resume operation.
57 MOTOR
FAILURE, CALL
SERVICE
The printer identified an internal service error.
Call your dealer or HP service representative.
58 FAN MOTOR
FAILURE, CALL
SERVICE
The printer identified an internal service error.
Call your dealer or HP service representative.
7-24
Solving Printer Problems
EN