HP C3916A HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 196

Service After the Warranty Period, Repacking Guidelines

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Note Service After the Warranty Period For telephone assistance about using your printer past the one-year warranty, you have two choices: 1 You can call (900) 555-1500 (U.S.) at $2.50* per minute. Charges begin once a live service operator answers the call. 2 You can call (800) 999-1148 (U.S.) at $25.00* per call (VISA or MasterCard). Outside the U.S., contact a service-authorized HP dealer or an HP Customer Service Center to obtain service. * Prices are subject to change without notice. Repacking Guidelines • Remove and retain any SIMMs installed in your printer. • Remove and retain the toner cartridge. • Remove and retain the 500-sheet optional Tray 3, if installed. • Use the original shipping container and packing materials, if possible. • Include print samples and 50-100 sheets of the paper or forms you are having trouble printing, if possible. If you have already disposed of your printer's packaging material. Contact a local packaging and mailing service for the repackaging of your printer. F-4 Warranty and Software License EN

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Service After the Warranty Period
For telephone assistance about using your printer past the one-year
warranty, you have two choices:
1
You can call (900) 555-1500 (U.S.) at $2.50* per minute.
Charges
begin once a live service operator answers the call.
2
You can call (800) 999-1148 (U.S.) at $25.00* per call (VISA or
MasterCard).
Outside the U.S., contact a service-authorized HP dealer or an HP
Customer Service Center to obtain service.
* Prices are subject to change without notice.
Repacking Guidelines
•
Remove and retain any SIMMs installed in your printer.
•
Remove and retain the toner cartridge.
•
Remove and retain the 500-sheet optional Tray 3, if installed.
•
Use the original shipping container and packing materials, if possible.
•
Include print samples and 50-100 sheets of the paper or forms you
are having trouble printing, if possible.
Note
If you have already disposed of your printer’s packaging material.
Contact a local packaging and mailing service for the repackaging of
your printer.
F-4
Warranty and Software License
EN