HP C3916A HP LaserJet 5, 5M, and 5N Printer - User's Guide - Page 132

Print speed is slow, Blank, garbled, or incomplete s print, or printing is interrupted

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Print speed is slow Situation Solution First page takes much longer Set the PowerSave feature for a longer time period or turn it to print than following pages. off. Printer is generally slow to respond. 1. Printer speed is highly dependent on how your software application is set up and which printer driver you are using. See the Getting Started Guide for configuration information. 2. You may need to add more memory. See "Accessories and Options" in Chapter 1 for HP memory part numbers. Printer is slow to switch between personalities. Set ADV FNCTNS=OFF in the Parallel Menu (see Chapter 3). Blank, garbled, or incomplete pages print, or printing is interrupted Situation Solution Blank pages print. Toner cartridge sealing tape has not been removed (see the Getting Started Guide or the installation guide that came with your toner cartridge). Garbled pages print, there are overprints, or a portion of a page prints. 1. Ensure that your software application is configured for the correct printer. 2. Replace the printer interface (I/O) cable with a cable you know works to see if the cable is bad. 3. Your parallel printer cable quality may be bad. Use a high-quality cable (see Chapter 1 for an HP cable part number). Data is missing, but there are 1. no printer messages. 2. Check your software application to be sure the print file contains no errors. Your parallel printer cable may be bad. Use a high-quality cable (see Chapter 1 for an HP printer cable part number). Printing stops in the middle of 1. the job. 2. 3. 4. Check to see if the [Job Cancel] key was pushed. Check the control panel for an error message. If you are on a network, make sure your computer is correctly configured or there is not a network problem (see your network administrator). Check that your line voltage is steady and within printer specifications (see Appendix C). 7-30 Solving Printer Problems EN

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Print speed is slow
Situation
Solution
First page takes much longer
to print than following pages.
Set the PowerSave feature for a longer time period or turn it
off.
Printer is generally slow to
respond.
1.
2.
Printer speed is highly dependent on how your
software application is set up and which printer driver
you are using. See the
Getting Started Guide
for
configuration information.
You may need to add more memory. See “Accessories
and Options” in Chapter 1 for HP memory part
numbers.
Printer is slow to switch
between personalities.
Set
ADV FNCTNS=OFF
in the Parallel Menu (see Chapter 3).
Blank, garbled, or incomplete pages print, or printing is interrupted
Situation
Solution
Blank pages print.
Toner cartridge sealing tape has not been removed (see the
Getting Started Guide
or the installation guide that came
with your toner cartridge).
Garbled pages print,
there are overprints, or
a portion of a page prints.
1.
2.
3.
Ensure that your software application is configured for
the correct printer.
Replace the printer interface (I/O) cable with a cable
you know works to see if the cable is bad.
Your parallel printer cable quality may be bad. Use a
high-quality cable (see Chapter 1 for an HP cable part
number).
Data is missing, but there are
no printer messages.
1.
2.
Check your software application to be sure the print
file contains no errors.
Your parallel printer cable may be bad. Use a
high-quality cable (see Chapter 1 for an HP printer
cable part number).
Printing stops in the middle of
the job.
1.
2.
3.
4.
Check to see if the
[Job Cancel]
key was pushed.
Check the control panel for an error message.
If you are on a network, make sure your computer is
correctly configured or there is not a network problem
(see your network administrator).
Check that your line voltage is steady and within
printer specifications (see Appendix C).
7-30
Solving Printer Problems
EN