Canon MultiPASS C560 Software Guide - Page 320
MultiPASS Cannot Be Initialized
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MultiPASS Cannot Be Initialized s Is the operation panel blank? You might have a power problem. Check that the power cord is plugged securely into the unit, and that your electrical source is OK. You should have the MultiPASS connected directly to its own AC outlet and not connected to a power strip to which your computer is connected. s Is the unit set to the correct parallel port? Make sure that the MultiPASS is configured for the correct parallel port in the Printer Properties dialog box. Be sure that it is the only device configured to a particular port. The MultiPASS operates properly only with a dedicated parallel port. Remove any switch boxes, zip drives, tape backups, docking stations, or scanners from the parallel port if necessary. Check both ends of the printer cable to be sure that it is securely fastened. Chapter 7 Frequently Asked Questions 7-2