Dell PowerVault NX3500 Administrator's Guide

Dell PowerVault NX3500 Manual

Dell PowerVault NX3500 manual table of contents:

  • Dell PowerVault NX3500 | Administrator's Guide - Page 1
    Dell PowerVault NX3500 System Administrator's Guide
  • Dell PowerVault NX3500 | Administrator's Guide - Page 2
    ... publication is subject to change without notice. © 2011 Dell Inc. All rights reserved. Reproduction ...any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used ...claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest ...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 3
    ... Other Information You May Need Terms Used in the Document ... PowerVault NX3500 Architecture . Key Features PowerVault NX3500 Views System Components ... ... NAS Controller Pair . ... B LAN/Client Network 2 Setting Up Your PowerVault NX3500 Solution ...Setting Up the Environment Choosing ...
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    ...43 45 54 54 56 ... ... Creating Host-to-Virtual Disk Mappings Running the PowerVault NAS Configuration Utility ... Installing the PowerVault NAS ... Wizard ... NAS Manager Configuration Wizard . ... ... 3 Accessing the NAS Manager Accessing PowerVault NAS Manager Browser Requirements . NAS Manager ...
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    4 Monitoring PowerVault NX3500 Overview . Dashboard ... 63 64 64 68 69 69 70 73 73 74 74 ... Status Capacity ... Space Utilization Quota Usage Replication . ... ... Active Remote Replication Jobs Remote Replication Report . ... 5 PowerVault NX3500 Event Monitoring . Event Search ... 77 78 79 79 ...
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    ...Share . Resetting Local Administrator Password . Quotas ... ... Default Quotas Quota Types . User/Group Specific Quotas ... 7 Protecting Data on PowerVault NX3500 ... 95 96 97 97 98 98 NAS Block Level Replication Activating Replication ... Setting Up ...
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    ...Jobs Terminating an Active NDMP Job ... Protecting Data on PowerVault NX3500 . Overview Supported Applications. Adding Antivirus Hosts . ... Enabling Antivirus Support Per CIFS Share 8 Managing the PowerVault NX3500 Managing the System ... 107 109 109 109 110 110...
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    ...of an External UNIX Identity Management Database Configuring Active Directory ... Synchronizing PowerVault NX3500 With the Active Directory Server ... ... Configuring the Active Directory Service. Network Configuration Overview Accessing the System ...
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    ...... 121 122 122 123 123 123 123 124 124 124 124 124 125 125 125 126 127 127 127 ... Synchronizing PowerVault NX3500 With a Local NTP Server ...Configuring DNS . ... ... Adding DNS Servers Removing DNS Servers . Adding DNS Domains . Deleting DNS Domains ....
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    ... NX3500 . Shutting Down the PowerVault NX3500 System . Turning On the PowerVault NX3500 System . Installing the Service Pack . . 135 ... 137 137 138 139 139 140 141 142 142 143 144 144 ... ... ... Expanding the PowerVault NX3500 Storage Capacity ...Prerequisites ... ... Adding LUNs to PowerVault ...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 11
    ...Name . Clients Compatibility Problems . Japanese Compatibility Issues . ... 149 149 149 149 ... 12 Troubleshooting . ... 151 151 151 152 152 154 155 .... Cannot Change the Ownership of a File or a Folder ...Cannot Modify NAS Files ... ... Cannot Mount NFS Export . CIFS ...
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    ... to Read Only Volume . Name Server Unresponsive ... Mixed File Ownership Denied . NAS Container Security Violation . NFS Export Does Not Exist . NFS File ... Netgroup Failure . NFS Mount Path Does Not Exist . NFS Owner Restricted Operation NFS Write to Read-Only Export ... ... NFS Write to Read-Only...
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    ... Quota For an Active Directory User Does Not Work ...NAS Dashboard is Delayed NAS System Time is Wrong ... ... NFS Access Denied to a File or Directory . Problematic SMB Access From a Linux Client Specific Subnet Clients Cannot Access the PowerVault NX3500 System ... ... Contents 13
  • Dell PowerVault NX3500 | Administrator's Guide - Page 14
    ... Shutdown Troubleshooting an NDMP Internal Error Error Received While Running the PowerVault NAS Configuration Utility ...Cannot Launch PowerVault NX3500 NAS Configuration Utility ...Multiple Errors Received During File System Format . Troubleshooting Active Directory ...
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    Troubleshooting RX and TX Pause Warning Messages . Identifying Controllers . ... 190 190 190 191 ... Determining the IQN of the PowerVault NX3500 Controllers Using CLI Associating LUN Names to Virtual Disks . ... A BPS Alarms ... 193 197 B NAS Setup Worksheet . ... Contents 15
  • Dell PowerVault NX3500 | Administrator's Guide - Page 16
    16 Contents
  • Dell PowerVault NX3500 | Administrator's Guide - Page 17
    Introduction 1 The Dell PowerVault NX3500 clustered network attached storage (NAS) solution is a high-availability storage solution that aggregates ... and presents them to UNIX, Linux, and Microsoft Windows clients as one virtual file server. The PowerVault NX3500: • Is an...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 18
    ... Chapter Introduction Setting Up Your PowerVault NX3500 Solution Accessing the NAS Manager Monitoring Events Viewer User Access Data Protection .... Provides information about unicode support in PowerVault NX3500. Contains additional information on troubleshooting the Dell Backup Power ...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 19
    ... NAS system. The PowerVault NAS system supports multiple client access Virtual IPs (VIPs). Server appliance installed with the PowerVault NX3500 Dell Scalable File System software. Two NAS controllers that are configured as pair in a ...
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    Table 1-1. PowerVault NAS System Terms (continued) Dell PowerVault Modular Disk Storage ..., scalable file system software installed on NAS controllers. The PowerVault NX3500's internal network... arrays dedicated to the PowerVault NX3500 system. A virtualized volume that consumes storage space in the NAS...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 21
    ..., highly-available and scalable NAS appliance, providing NAS (CIFS and/or NFS) services, which is comprised... storage subsystem and the NAS Manager. A server appliance that is not installed with the PowerVault NX3500 DSFS software. For example, a new or replacement controller from the Dell factory is ...
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    PowerVault NX3500 Architecture The PowerVault NX3500 clustered NAS solution consists of a pair of controllers and the PowerVault Modular ... controller peer to peer connections for the cluster's internal network. Figure 1-1. PowerVault NX3500 Architecture Windows Solaris UNIX Linux PowerVault NX3500 ...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 23
    ... file system, IP address, and name. The PowerVault NX3500's global file system has the ability to serve all users concurrently without performance constraints. It offers end users the freedom to connect to the PowerVault NX3500 using their respective operating system's NAS protocols. • • NFS ...
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    ... Manager from the CLI. System Components The PowerVault NX3500 system consists of NAS controller pair.../client network NAS Controller Pair The PowerVault NX3500 clustered NAS solution consists...'s network interface cards (NICs). The PowerVault NX3500 is equipped with a built-in traffic load balancing...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 25
    ...Storage The controllers connect to the PowerVault MD iSCSI storage array, which is a RAID subsystem. RAID ... active component in the storage subsystem is redundant and hotswappable. The solution supports typical RAID ...: You can view the BPS events on the NAS Manager. Cache Each controller is equipped ...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 26
    ...two independent Gigabit Ethernet ports. The internal network is the infrastructure for the PowerVault NX3500 clustering, and includes heartbeat monitoring, data...the file system. It enables the PowerVault NX3500 to perform load balancing between controllers, and ensures that the service continues even...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 27
    The LAN/client network is comprised of two Gigabit Ethernet NICs on each controller, which connect to LAN/client network switches. The PowerVault NX3500 solution and the MD storage arrays are administered from the LAN/client network. Introduction 27
  • Dell PowerVault NX3500 | Administrator's Guide - Page 28
    28 Introduction
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    Setting Up Your PowerVault NX3500 Solution This chapter describes the procedure to configure the Dell PowerVault NX3500 NAS cluster solution and integrate it into ... for your environment and cable the solution accordingly. Setting Up Your PowerVault NX3500 Solution 29
  • Dell PowerVault NX3500 | Administrator's Guide - Page 30
    Table 2-1. Switch Topologies for PowerVault NX3500 in the Non-Redundant and High Availability Options Topology Description High-Availability Non-Redundant ... controller would be used by the solution. The other four ports are dedicated to block devices. 30 Setting Up Your PowerVault NX3500 Solution
  • Dell PowerVault NX3500 | Administrator's Guide - Page 31
    Figure 2-1. Best Practice Solution in the High Availability Option SAN Switches Client Switches Controller0 Controller1 MD32xx0i Client Connections Internal Network and SAN Connections Peer Connections MD32xx0i Setting Up Your PowerVault NX3500 Solution 31
  • Dell PowerVault NX3500 | Administrator's Guide - Page 32
    ... cables are connected to the client switch and the SAN/Internal network cables are connected to the SAN switch. Peer connections are always back to back. 32 Setting Up Your PowerVault NX3500 Solution
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    Figure 2-2. Best Practice Solution in the Non-Redundant Option SAN Switch Client Switch Controller0 Controller1 MD32xx0i Client Connections Internal Network and SAN Connections Peer Connections Setting Up Your PowerVault NX3500 Solution 33
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    ...-One High-Availability Option Switches Controller0 Controller1 MD32xx0i Client Connections Internal Network and SAN Connections Peer Connections 34 Setting Up Your PowerVault NX3500 Solution
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    ... All-in-One Non-Redundant Option Switch Controller0 Controller1 MD32xx0i Client Connections Internal Network and SAN Connections Peer Connections Setting Up Your PowerVault NX3500 Solution 35
  • Dell PowerVault NX3500 | Administrator's Guide - Page 36
    ...and configure the PowerVault NX3500. The solution can be accessed using either the CLI or the NAS Manager.... utility is installed. NOTE: You can install Dell PowerVault NAS Configuration Utility ...Media Dell Scalable File System (DSFS) DVD that shipped with your solution. • • The PowerVault NX3500...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 37
    ...on the management station. 2 Target the MD storage array you plan to use for your NAS storage. See the Dell PowerVault MD3xx0i storage arrays deployment guide at support.dell.com/manuals. 3 Choose one of the following methods to start the Create...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 38
    ... menu. - a b To create a disk group from unassigned physical disks in the storage array: On the Physical tab, select one or more unassigned physical disks of... physical disks available for the selected RAID level are displayed in Select Capacity table. 38 Setting Up Your PowerVault NX3500 Solution
  • Dell PowerVault NX3500 | Administrator's Guide - Page 39
    ... group. Create a minimum of two virtual disks dedicated for NAS storage. The NAS storage capacity can be expanded to a maximum of 16.... The number of virtual disks must increment in pairs. NOTE: Minimum virtual disk size required for the PowerVault NX3500 is 125 GB. Setting Up Your PowerVault NX3500 ...
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    ... Next. The Specify Capacity/Name window is displayed. 5 Select the appropriate unit for storage capacity in Units and enter the capacity of the virtual disk in New... parameters, select: • • Use recommended settings. Customize settings. 8 Click Next. 40 Setting Up Your PowerVault NX3500 Solution
  • Dell PowerVault NX3500 | Administrator's Guide - Page 41
    .... The virtual disks are created. Creating a Host Group To create a host group: 1 Launch the PowerVault MDSM and target the MD storage array you plan to use ... should be added to this host group. 6 Click OK. The host group is added to the storage array. Setting Up Your PowerVault NX3500 Solution 41
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    ... Mappings To create host-to-virtual disk mappings: 1 Launch PowerVault MDSM and target the MD ... virtual disks that were created specifically to be used by the PowerVault NX3500. You must select an even ... Mappings tab are updated to reflect the mappings. 42 Setting Up Your PowerVault NX3500 Solution
  • Dell PowerVault NX3500 | Administrator's Guide - Page 43
    ... not attempt to use NASCU to reconfigure an already clustered PowerVault NX3500 solution. Follow the corresponding procedures depending on the type of operating system installed on the management station: Setting Up Your PowerVault NX3500 Solution 43
  • Dell PowerVault NX3500 | Administrator's Guide - Page 44
    ...explorer window and navigate to the optical drive where the PowerVault NX3500 Resource Media DVD is located... admin stations: Graphical Installation 1 Insert the PowerVault NX3500 Resource Media DVD into... the installation. Command-Line Installation 1 Insert the PowerVault NX3500 Resource Media DVD into...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 45
    ... menu and navigate to All ProgramsDellPowerVault NAS. 2 Click on PowerVault NX3500 Configuration Utility. To launch this utility on Linux-based operating systems: 1 ... on each screen based on the completed worksheet. Setting Up Your PowerVault NX3500 Solution 45
  • Dell PowerVault NX3500 | Administrator's Guide - Page 46
    ... to configure two unconfigured controllers. Do not attempt to use this utility on fully configured/clustered PowerVault NX3500 or to reconfigure IP addresses. This utility does not ... use jumbo frames (MTU: 9000) for optimal performance. 46 Setting Up Your PowerVault NX3500 Solution
  • Dell PowerVault NX3500 | Administrator's Guide - Page 47
    ... addresses. Controller MAC Addresses: These are used to establish communication with the PowerVault NX3500 controllers and perform initial configuration. This ... special characters other than dashes. The Primary Network Configuration window is displayed. Setting Up Your PowerVault NX3500 Solution 47
  • Dell PowerVault NX3500 | Administrator's Guide - Page 48
    ... the NAS Manager and command line administration interfaces. Make a note of the NAS Management VIP address for use at ...be reached at all times, such as a domain controller. The Gateway IP address should always be accessible to the PowerVault NX3500 controllers. 48 Setting Up Your PowerVault NX3500 ...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 49
    ... in two different subnets and be completely isolated from any other system on the network. The PowerVault NAS Configuration Utility requests for these IP addresses to ensure that there are no IP address clashes with other systems on your network. Setting Up Your PowerVault NX3500 Solution 49
  • Dell PowerVault NX3500 | Administrator's Guide - Page 50
    ... Next. • SAN IPs: These are used for iSCSI communication with the backend storage device (PowerVault MD3xx0i). As a result, these IPs must be on the same subnets... block storage to other iSCSI clients. 12 The Configuration Summary window is displayed. 50 Setting Up Your PowerVault NX3500 Solution
  • Dell PowerVault NX3500 | Administrator's Guide - Page 51
    ... IP addresses are present Check that IP groups are in the same subnet as required NAS cluster name follows expected naming configuration SAN MTU ... device 13 Click Next on the Configuration Summary window. The Configuration Results window is displayed. Setting Up Your PowerVault NX3500 Solution 51
  • Dell PowerVault NX3500 | Administrator's Guide - Page 52
    Upon successful configuration, the PowerVault NAS configuration utility presents you with the NAS controller IQNs required to complete the pairing to the ... Two Hosts" on page 53. After defining hosts, proceed to the NAS Manager Configuration Wizard. 52 Setting Up Your PowerVault NX3500 Solution
  • Dell PowerVault NX3500 | Administrator's Guide - Page 53
    Define Two Hosts 1 From the PowerVault MDSM for the array you plan to use for your NAS storage, perform one of the actions Select Mappings and then Define ... Select the host group you created (see "Creating a Host Group" on page 41), and click Next. Setting Up Your PowerVault NX3500 Solution 53
  • Dell PowerVault NX3500 | Administrator's Guide - Page 54
    ...browser. NAS Manager Configuration Wizard The NAS Manager Configuration Wizard helps complete the PowerVault NX3500 configuration and integrate the solution into the environment... Access the PowerVault NAS Manager web interface using the NAS Management VIP address you specified in the ...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 55
    ... Browse to the License file and click Install. The PowerVault NAS Manager Login window is displayed. ...You have the option of changing the password later. The PowerVault NAS Manager is displayed with the Start Configuration ... does not open automatically. Setting Up Your PowerVault NX3500 Solution 55
  • Dell PowerVault NX3500 | Administrator's Guide - Page 56
    ... Wizard Table 2-3 describes the options available on the PowerVault NAS Manager Configuration Wizard. Table 2-3. The PowerVault NAS Manager Configuration Wizard Options Option Solution Integration DNS Configuration ... zone with NTP servers. Description 56 Setting Up Your PowerVault NX3500 Solution
  • Dell PowerVault NX3500 | Administrator's Guide - Page 57
    Table 2-3. The PowerVault NAS Manager Configuration Wizard Options (continued) Option Using Your System NAS Volumes Configuration CIFS Shares NFS ... NAS volumes. Enables you to configure CIFS shares. Enables you to configure NFS exports. Description Setting Up Your PowerVault NX3500 Solution 57
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    58 Setting Up Your PowerVault NX3500 Solution
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    Accessing the NAS Manager Accessing PowerVault NAS Manager 3 The PowerVault NAS Manager is a web-based user interface that enables you to configure and monitor your PowerVault NX3500 storage system. Browser Requirements • • Firefox 3.6 or later Internet Explorer...
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    ...Help. Admin Tabs The Admin tabs divide the administration tasks into functional groups. When you select a different tab, the functionality displayed in the Administration tree changes. For more information on the Admin ... you to easily find the task you need to perform. 60 Accessing the NAS Manager...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 61
    ...side of the page, displays the following options. Table 3-1. The NAS Manager Toolbar Options Option About Help ... settings. NOTE: The functionality and actions in NAS Manager are dynamic and are available as determined... user. NOTE: Only one session to the NAS Manager or the CLI is allowed at a time. If...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 62
    ...NAS Manager Search bar, located beside the page title, displays the following items. Table 3-2. The NAS Manager Search Bar Options Option Search filter field Icon Description N/A Description ... button to go to the last page of data. Go to next page Go to last page > >| 62 Accessing the NAS Manager
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    Monitoring PowerVault NX3500 4 You can monitor the status of the Dell PowerVault NX3500 NAS clustered solution using the Monitor tab in the NAS Manager. You can view ... Balancing Over time Client Connections CIFS Connections Hardware System Validation Monitoring PowerVault NX3500 63
  • Dell PowerVault NX3500 | Administrator's Guide - Page 64
    ...last month, and last year. Allows you to see the quota usage for each NAS volume for users and groups Allows you to see a list of ... Current Performance Recent Performance Load Balancing NOTE: The information in the screen is refreshed automatically every few seconds. 64 Monitoring PowerVault NX3500
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    ... provide partial services to all clients. Partial Service Full service (journal) The system is fully operational and can be accessed by all clients. ... minutes depending on the fault. All the indicators of controllers' health are optimal. Server Status All optimal Monitoring PowerVault NX3500 65
  • Dell PowerVault NX3500 | Administrator's Guide - Page 66
    ... on the reason. One controller is detached, but the system provides service in degraded mode. The controller will require manual intervention to recover (re-attach). Peer... used for snapshots. The space, available on the LUNs, which is not allocated to any NAS volume. 66 Monitoring PowerVault NX3500
  • Dell PowerVault NX3500 | Administrator's Guide - Page 67
    ... The Load Balancing section displays a table with real-time information about the PowerVault NX3500 status, CPU utilization, and the number of ... the percentage of the CPU in a controller that is busy. Indicates the percentage of the CPU in a controller that is idle. Monitoring PowerVault NX3500 67
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    Network Performance The Network Performance page displays PowerVault NX3500 performance over time. This page contains four tabs, each provides a different ... of the screen shows the operations per second (OPS) graph. The graph displays OPS information per operation. 68 Monitoring PowerVault NX3500
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    .... Load Balancing Over Time The Load Balancing Over Time page displays the balance in load between PowerVault NX3500 controllers over time. The screen includes four ... of the screen displays two graphs: • • Throughput-Read Throughput-Write Monitoring PowerVault NX3500 69
  • Dell PowerVault NX3500 | Administrator's Guide - Page 70
    .... The protocol that the client connection uses: CIFS, NFS, or Other. PowerVault NX3500 identifies the clients accessing with a recognized protocol, CIFS, or NFS ...for example, routers, the system displays the value 'Other' as the protocol. Current interface Protocol 70 Monitoring PowerVault NX3500
  • Dell PowerVault NX3500 | Administrator's Guide - Page 71
    ... selected clients assigned controller permanent (except during fail-over) clear the Allow these clients to migrate to other controllers when rebalancing the network load checkbox. Monitoring PowerVault NX3500 71
  • Dell PowerVault NX3500 | Administrator's Guide - Page 72
    ... (CIFS), may be disconnected during fail-back. To optimize the fail-back operation, the system provides you with the following policies for migration on recovery, which ... You can configure the fail-back policy, as described above, per protocol and LAN/client network. 72 Monitoring PowerVault NX3500
  • Dell PowerVault NX3500 | Administrator's Guide - Page 73
    ...The System Validation page shows the current status of all components in the PowerVault NX3500. It provides information about CPUs, monitoring availability, NICs, ... monitoring, cabling connectivity, temperatures, memory, network statistics, and Ethernet connectivity. Monitoring PowerVault NX3500 73
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    The Hardware Component Status page displays the current status of the PowerVault NX3500. It provides information about status, internal hardware, connectivity, and power for the two ...Current tab and four over time tabs: last day, last week, last month, and last year. 74 Monitoring PowerVault NX3500
  • Dell PowerVault NX3500 | Administrator's Guide - Page 75
    ... in use (GB) Percentage of used space assigned to snapshots The last field of the NAS volume row displays a graph of the space utilization for each one of the .... To display the quotas usage, choose: MonitorCapacityQuota Usage. The Quota Usage page is displayed. Monitoring PowerVault NX3500 75
  • Dell PowerVault NX3500 | Administrator's Guide - Page 76
    ... the last installation). To monitor and view jobs, choose: MonitorNAS Replication. The Active Remote Replication Jobs page is displayed. Remote Replication... the last installation. To display the Remote Replication Report page, choose: MonitorNAS Replication. 76 Monitoring PowerVault NX3500
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    PowerVault NX3500 Event Monitoring 5 You can monitor your Dell PowerVault NX3500 system by detecting normal and abnormal events within your system using the Event ... this entry. Here are the possible fields which could appear in a query. PowerVault NX3500 Event Monitoring 77
  • Dell PowerVault NX3500 | Administrator's Guide - Page 78
    ... event. Event Search The Event Viewer search utility enables you to find specific information about your PowerVault NX3500 in the system log. For example, if you want to debug a ..., select Up or Down, to search either up or down the column(s). 78 PowerVault NX3500 Event Monitoring
  • Dell PowerVault NX3500 | Administrator's Guide - Page 79
    ...You can define several queries and search the PowerVault NX3500 log database according to these queries to monitor your PowerVault NX3500 system. To define queries, in the Action bar of the Event Viewer... Display tab. For more information, see Online Help. PowerVault NX3500 Event Monitoring 79
  • Dell PowerVault NX3500 | Administrator's Guide - Page 80
    Filter Tab The Filter tab enables you to choose the fields for your query. 1 Click Run Query to run the query. A pop-up window prompts you to define the query name. 2 Click Close to close the Create Query window. 80 PowerVault NX3500 Event Monitoring
  • Dell PowerVault NX3500 | Administrator's Guide - Page 81
    Using Volumes, Shares, and Quotas The Users Access tab enables you to define and manage the PowerVault NX3500 from the client perspective: To access the User Access parameters, in the Admin tree, click the User Access tab. Table 6-1. User Access Parameters ...
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    ... managed as one storage pool and free space can easily be migrated between NAS ...a single volume should be considered. NAS volumes can be used to allocate storage for departments on demand, ... quota policies can be applied to different NAS volumes, allowing the administrator to focus on managing quotas ...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 83
    ...space for the NAS volume, the new allocation is bounded by its used space (minimum) and the available space in Dell PowerVault NX3500 (maximum). Removing a NAS Volume When a NAS volume is no longer needed, it can be conveniently removed. To remove a ...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 84
    ... NFS Exports. The NFS Exports page appears, and displays the list of currently defined NFS exports. Adding an NFS Export to PowerVault NX3500 To add an NFS export: 1 Click Add on the Action bar. The Add NFS Export page is displayed. It consists of two ...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 85
    ... 2 Click Delete in the Action bar. Access Using NFS From a shell on a client system, use the su command to log in as root and type the following command: mount ...a specific NAS volume or all NAS volumes from the Show CIFS Shares for NAS volumes list. Adding a CIFS Share To add a CIFS share: 1 Click ...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 86
    ...Microsoft Management Console (MMC). Use MMC only to set share level permissions (SLPs). See "Setting Access Control Lists and Share Level Permissions on DSFS" on page 87. Modifying a CIFS Share Once you determine whether a CIFS share is a general access directory or user-based directory, you will ...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 87
    ... done using the NAS Manager or the CLI. For more information, see "Synchronizing PowerVault NX3500 With a Local NTP Server" on page 122. Setting ACLs or SLPs on a CIFS Share The... any ACLs or attempting to access this share. If the PowerVault NX3500 is joined to an Active Directory domain,...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 88
    ...type, \\\C$. This gives you complete access to all NAS volumes and their CIFS shares. The NAS volume...: 1 Select Connect using a different user name. When prompted, use the following credentials: \Administrator By default, the NetBios name is CIFSStorage. If it ...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 89
    ... : \\\ Option 2 1 From the Start menu, select Run. The Run window is displayed. 2 Type the path to the PowerVault NX3500 share to which you want to connect: \\Client Access VIP >\. 3 Click OK. The Explorer window...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 90
    ... and add a shared folder snap-in to connect to PowerVault NX3500 cluster. The MMC does not let... you can use either of the following: • If the PowerVault NX3500 you're trying to manage ...management station with \Administrator. Before using MMC, connect to PowerVault NX3500 by using the client ...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 91
    ...snap-in. 3 Select Shared Folders and click Add. 4 In the Shared Folders window, choose Another computer and type your PowerVault NX3500 system name (as configured in the DNS). Alternatively, you can use the Client Access VIP address. 5 Click Finish. The ...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 92
    Quotas This section details managing PowerVault NX3500 Quotas for a user, or a group on a specific volume. Quota values always relate to a specific volume and ... Default quota per group Alert administrator when quota reaches Description The NAS volume to set a default quota rule ...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 93
    Quota Types • • • User-Per user quota. All of group-Total quota of the entire group. Any user in group-Per user quota for any user that belongs to the group. Adding a Quota To add a quota: 1 Click Add in the Actions bar to add a user or group quota. The Create Quota page is displayed....
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    94 Using Volumes, Shares, and Quotas
  • Dell PowerVault NX3500 | Administrator's Guide - Page 95
    ... NX3500 This chapter explains how to setup and manage replication on a Dell PowerVault NX3500 system or multiple PowerVault NX3500 systems. Table 7-1. Data Protection Options Field SnapShots Policies ... port. NDMP Active Jobs Antivirus Antivirus Hosts Protecting Data on PowerVault NX3500 95
  • Dell PowerVault NX3500 | Administrator's Guide - Page 96
    ...Level Replication NAS Block level replication is based on the snapshot technology in the PowerVault NX3500 file ... be used to replicate volumes on the same PowerVault NX3500 system (see Figure 7-1) or a volume on another... Source Volume (RW) Target Volume (RO) 96 Protecting Data on PowerVault NX3500...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 97
    ... is a licensed feature. Customers are provided a key to activate replication using the PowerVault NX3500 CLI. The syntax is as follows: system general licensing ...directional replication trust. Source volumes and target volumes can be located on either system. Protecting Data on PowerVault NX3500 97
  • Dell PowerVault NX3500 | Administrator's Guide - Page 98
    ... From the NAS Manager, navigate to Data ProtectionReplicationNAS Replication. Click on the hyperlink in the source system to modify a replication policy or click Add to ... Partners. Click the check box next to the Replication Partner Name and click Delete. 98 Protecting Data on PowerVault NX3500
  • Dell PowerVault NX3500 | Administrator's Guide - Page 99
    ... ProtectionSnapshotsList. 2 Create a snapshot by clicking the Create button. 3 Choose the NAS volume from the drop-down menu and give the snapshot a unique ... to keep. It is advised to keep this number as low as possible or system performance may suffer. Protecting Data on PowerVault NX3500 99
  • Dell PowerVault NX3500 | Administrator's Guide - Page 100
    ... to be configured to be able to access the NAS appliance using the LAN/client network. PowerVault NX3500 does not use a dedicated address for backup operations, any configured LAN/... network address can be used for backup and restore operations. 100 Protecting Data on PowerVault NX3500
  • Dell PowerVault NX3500 | Administrator's Guide - Page 101
    ... SAN Connections Peer Connections NDMP backups on PowerVault NX3500 are performed using the LAN/client ...one of the client VIPs (or a DNS name) of the PowerVault NX3500 cluster. The PowerVault NX3500 does not ...take backups and perform restores. The PowerVault NX3500 NAS system provides a generic user ...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 102
    Supported Applications The PowerVault NX3500 is certified to work with the following DMAs Symantec BackupExec 2010R3 Symantec NetBackup 7.0 or later CommVault Simpana 9.0 .... 3 Enter admin password and the new password for backup_user. 4 Click Save Changes. 102 Protecting Data on PowerVault NX3500
  • Dell PowerVault NX3500 | Administrator's Guide - Page 103
    ... In order to take an NDMP backup of the PowerVault NX3500 NAS system, the Backup Application server ... All backup or restore operations currently being processed by the PowerVault NX3500 can be seen on the NDMP ... DMA: DMA IP address that initiated this session. Protecting Data on PowerVault NX3500 103...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 104
    ...Kill Active NDMP Job. Multiple sessions may be selected at a time. Protecting Data on PowerVault NX3500 Overview Dell PowerVault NX3500 contains integration with industry... antivirus host must run Symantec ScanEngine 5.2, which is ICAPenabled: 104 Protecting Data on PowerVault NX3500
  • Dell PowerVault NX3500 | Administrator's Guide - Page 105
    .... 2 Click on the CIFS share you would like to enable AV support for. 3 Select the Files should be checked for viruses check box at the bottom of... files should be checked for viruses (Optional). 7 Configure the exclusion list (Optional). 8 Click Save Changes. Protecting Data on PowerVault NX3500 105
  • Dell PowerVault NX3500 | Administrator's Guide - Page 106
    106 Protecting Data on PowerVault NX3500
  • Dell PowerVault NX3500 | Administrator's Guide - Page 107
    Managing the PowerVault NX3500 8 You can view and set general system information, configure the file system and network parameters ... the current date and time. Description Subnets Client Connections DNS Configuration Static Routes Protocols CIFS Configuration Managing the PowerVault NX3500 107
  • Dell PowerVault NX3500 | Administrator's Guide - Page 108
    ... Allows you to run the configuration wizard which guides you through the steps of integrating the NAS system into your environment. Runs discovery of ...Start Restore NAS Volume Configuration Restore System Configuration Start Configuration Wizard File System Format 108 Managing the PowerVault NX3500
  • Dell PowerVault NX3500 | Administrator's Guide - Page 109
    ... more than one virtual IP address. You can define multiple subnets to allow clients to access PowerVault NX3500 directly, not through a router. Configure a single ... Subnets To view the defined subnets, click System ManagementNetwork Subnets. Managing the PowerVault NX3500 109
  • Dell PowerVault NX3500 | Administrator's Guide - Page 110
    ..., displaying the list of currently defined administrators. 2 Click on an administrator listed in the User Name column to view the properties of that specific administrator. 110 Managing the PowerVault NX3500
  • Dell PowerVault NX3500 | Administrator's Guide - Page 111
    ...Name column in the Administrator list. The properties of the selected administrator are displayed. 2 Click Change Password in the Action bar. The Change Password window is displayed. Managing the PowerVault NX3500 111
  • Dell PowerVault NX3500 | Administrator's Guide - Page 112
    ...: 1 Select the check box next to the specific administrator in the Administrator list. 2 Click Delete in the Action bar. The selected administrator is removed from the list. 112 Managing the PowerVault NX3500
  • Dell PowerVault NX3500 | Administrator's Guide - Page 113
    ... Users This section is intended for sites that use the PowerVault NX3500 system to manage local users. If ... by volumes, shares and exports. To allow PowerVault NX3500 to use local user definitions: 1... list. 4 Click Revert to restore the previously saved properties. Managing the PowerVault NX3500 113
  • Dell PowerVault NX3500 | Administrator's Guide - Page 114
    ... password. Managing Local Groups This section is intended for sites that use PowerVault NX3500 system to manage local storage groups. ... very few Linux/UNIX end users who require access to PowerVault NX3500 using NFS, and only if there is no external NIS database. 114 Managing the PowerVault NX3500
  • Dell PowerVault NX3500 | Administrator's Guide - Page 115
    PowerVault NX3500 groups assist in the organization and management of users. When defining users, you ...storage users to one or more groups. The PowerVault NX3500 system may also include groups... Delete in the Actions bar. The selected group is deleted from the list. Managing the PowerVault NX3500 115...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 116
    ... local users and groups and map user names from Windows SIDs to UNIX UIDs. PowerVault NX3500 supports the following configuration modes Active Directory Authentication ... LDAP database Disable the use of an external UNIX identity management database 116 Managing the PowerVault NX3500
  • Dell PowerVault NX3500 | Administrator's Guide - Page 117
    ...to use for authentication. It is usually in the format: dc=domain,dc=com. 3 Click Save Changes to save the configuration or click Revert to restore the previous configuration settings. Managing the PowerVault NX3500 117
  • Dell PowerVault NX3500 | Administrator's Guide - Page 118
    ... In addition you can join the active directory to the domain. Synchronizing PowerVault NX3500 With the Active Directory Server If your site uses ...synchronize the time clock to the Active Directory server. To configure the PowerVault NX3500 system to be synchronized with all Windows clients: 1 Click ...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 119
    ... To configure the active directory service: 1 Choose System ManagementAuthenticationSystem Identity. The PowerVault NX3500 Identity page is displayed. This page shows the current configuration and whether PowerVault NX3500 is already joined to an Active Directory domain. 2 Click ...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 120
    ... question is which subnets the clients belong to (there may be more than one) and can the PowerVault NX3500 be on the same subnets. Depending on the physical capabilities of the network infrastructure, the PowerVault NX3500: • Belongs to all LAN/client subnets, in which case all ...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 121
    ...on a routed network. Figure 8-1. Network Configuration Subnet X Subnet Y Subnet Z Router X Router Y Router Z Switch PowerVault NX3500 Controllers Dell BPS MD Storage Arrays Consider the above network: There can be only one default gateway ...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 122
    .... 2 Click Delete NTP server(s). 3 Click Save Changes. Synchronizing PowerVault NX3500 With a Local NTP Server If the system is not ...(if such a server exists), or with an NTP server on the Internet. To configure the PowerVault NX3500 system to be synchronized with a local NTP server or an NTP server ...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 123
    ...IP network. You can configure one or more external DNS server (external to PowerVault NX3500 but within the site) to be used for name resolutions. To configure ... DNS domains, click Add DNS Suffix in the Action bar. A new empty row is added to the list of suffixes. Managing the PowerVault NX3500 123
  • Dell PowerVault NX3500 | Administrator's Guide - Page 124
    ..., static routes are suggested in routed networks when there are multiple direct paths from PowerVault NX3500 to various routers. Choose System ManagementNetwork ...static route and click Delete in the Action bar.The selected static route is deleted from the list. 124 Managing the PowerVault NX3500
  • Dell PowerVault NX3500 | Administrator's Guide - Page 125
    ...protocols are networking protocols that provide file system sharing services. The PowerVault NX3500 acts as a file ... enables Windows users to connect to the PowerVault NX3500 system. You can also enable ...and authenticate them through NIS, LDAP or the PowerVault NX3500 local users. Configuring General...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 126
    ... • Which character sets will be used by DOS code pages? Which UTF-8 character set will be used by PowerVault NX3500? To configure advanced CIFS parameters: 1 Select ... to save the CIFS configuration parameters. This restarts all user connections. 126 Managing the PowerVault NX3500
  • Dell PowerVault NX3500 | Administrator's Guide - Page 127
    ...the current date and time manually. To configure the current date and time manually 1 Click System ManagementGeneralTime Configuration. 2 Select There is no NTP server ...:MM:SS, where HH indicates a 24-hour format. For example: 17:38:23. 4 Click Save Changes. Managing the PowerVault NX3500 127
  • Dell PowerVault NX3500 | Administrator's Guide - Page 128
    128 Managing the PowerVault NX3500
  • Dell PowerVault NX3500 | Administrator's Guide - Page 129
    ...way to manage the PowerVault NX3500 system. It can be used to configure subsystems, manage administrative users,..., delete, enable, disable and set PowerVault NX3500 entities, such as exports, shares...: returns to the main menu. exit: exits the PowerVault NX3500 CLI. • • • Command Line Interface...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 130
    ... the CLI To access the CLI from an administrator workstation, use an SSH client, and connect to the NAS Management VIP address you specified during ... beginning with the given string. For example, to access a system that was defined with a NAS Management VIP of 10.10.1.200: #...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 131
    ... Dec 26 03:04:51 from 172.41.200.12 Welcome to "NX3500-sup3" (1.0.326) Installed on Thu Dec 23 07:38:45 ... command line interface (version 1.0.366)! CLI Menu Options The following menus and menu options are available with the PowerVault NX3500. Table 9-1. CLI Menu Options Menu Options dataThe data-...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 132
    ...-exports: lets you set the NFS export options. nas-volumes: lets you configure NAS volumes. events The events menu lets you monitor your PowerVault NX3500 system by detecting normal and abnormal events 132 Command Line Interface
  • Dell PowerVault NX3500 | Administrator's Guide - Page 133
    ... monitor Options The monitor menu lets you monitor your PowerVault NX3500 system. It includes the following menu items: quota: lets you ..., network, protocols and performance diagnostics on the system. The service pack menu keeps your PowerVault NX3500 system up to date. Command Line Interface 133
  • Dell PowerVault NX3500 | Administrator's Guide - Page 134
    134 Command Line Interface
  • Dell PowerVault NX3500 | Administrator's Guide - Page 135
    ... NOTE: See the Hardware Owner's Manual on support.dell.com, for information on hardware service and maintenance. 10 Shutting Down the PowerVault NX3500 System NOTE: Follow the procedure strictly to prevent data inconsistency. NOTE: This procedure ...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 136
    ... are steadily lit. Turn on all the MD storage arrays by pressing the ON/OFF switches on the two ... units: Installing the Service Pack The PowerVault NX3500 system uses a service pack methodology... pack: 1 Download the service pack from support.dell.com/downloads. 136 Maintaining the PowerVault NX3500...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 137
    ... MD storage array, see your MD Owner's Manual. Expanding the PowerVault NX3500 Storage Capacity You can add additional LUNs from ... (MDSM) is installed and has available storage capacity that can be allocated to the PowerVault NX3500 The PowerVault NX3500 NAS Manager web interface is deployed Is ...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 138
    ... from the unconfirmed capacity on the MD storage array that is providing storage to the PowerVault NX3500. See "Creating ... allocated to PowerVault NX3500 host group in MDSM, are now ready to be discovered using the NAS ... NX3500 system. Each LUN can be identified using its world-wide name. In the NAS ...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 139
    ..., the new space is available for use. Running Diagnostics on PowerVault NX3500 The diagnostics options available on your solution are: ... GeneralSystemDiagnostic To run any of these options: 1 Using an SSH client, log on to the PowerVault NX3500 CLI (using the NAS Management VIP) as admin. 2 From ...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 140
    ... you will need when talking to Dell service and support personnel. CAUTION: Use the Dell Diagnostics only to test the Dell system. Using this program with other systems may cause incorrect system responses or error messages. 140 Maintaining the PowerVault NX3500
  • Dell PowerVault NX3500 | Administrator's Guide - Page 141
    To run Dell diagnostics: 1 Insert the Dell PowerVault NX3500 Resource media into the controller's DVD drive and reboot the controller. ... cause a loss of data. Reinstalling the PowerVault NX3500 To reinstall the PowerVault NX3500 software: 1 Insert the Dell PowerVault Resource media into a powered ...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 142
    ...be brought back online. When an administrator wishes to replace the hardware. Prerequisites Before replacing the PowerVault NX3500 ensure that You ...failed (if it will be replaced with a new one). The procedure for replacing a PowerVault NX3500 involves the following steps Detaching the controller...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 143
    Detaching the PowerVault NX3500 Controller In order to bring the cluster into the single-controller mode you need to detach a controller while .... In the case of a failed controller, the system adjusts in a manner that allows the connection of a new controller. Maintaining the PowerVault NX3500 143
  • Dell PowerVault NX3500 | Administrator's Guide - Page 144
    ... the PowerVault NX3500 Controller To remove and replace the PowerVault NX3500 controller: 1 Disconnect all cables from the back of the ... takes around 20-40 minutes to complete depending on the configuration. Attaching the PowerVault NX3500 Controller Before completing this procedure, verify that ...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 145
    ..., to view the progress, log in to the CLI again and execute the following command: system maintenance controllers attach status This process takes some time to complete. Maintaining the PowerVault NX3500 145
  • Dell PowerVault NX3500 | Administrator's Guide - Page 146
    146 Maintaining the PowerVault NX3500
  • Dell PowerVault NX3500 | Administrator's Guide - Page 147
    Internationalization Overview 11 The PowerVault NX3500 system provides full Unicode support allowing ... used by the client who creates a file, the PowerVault NX3500 system stores its file name or directory ... gain access to the file system due to the PowerVault NX3500 systems' ability to provide code ...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 148
    ...NFS clients may configure a different code page for different shares, while supporting concurrently non-Unicode clients that use different languages. For further information...Windows and DOS clients. NOTE: The web Interface provides full Unicode support. To display and use Unicode data via the CLI, a ...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 149
    ... and Directory Name Clients Compatibility Problems Japanese Compatibility Issues File Size ... occupies between 1 to 6 bytes. Clients Compatibility Problems In some cases different vendors use... similar in shape. Japanese Compatibility Issues Administrators using the CLI will be able to enter Japanese...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 150
    ...FFE2 (FULLWIDTH NOT SIGN) The PowerVault NX3500 provides a special code page for the CIFS service, to support portability between protocols. ... Windows incompatible encoding is mapped to the appropriate UNIX/ Mac O/S encoding on PowerVault NX3500. This ensures that in any case correct and incorrect ...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 151
    Troubleshooting Clients Cannot Access CIFS Files Description 12 The Dell PowerVault NX3500 system supports antivirus scans on a per CIFS share ... not experience such problems. Check the status of the antivirus hosts and the network path between the PowerVault NX3500 system and the...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 152
    ... lack of permissions on the file. • The NAS volume has reached full capacity and the file system denies any write requests, including overwrites. • The NAS volume is a ... or use a different user account. 2 If the problem is related to a specific NAS volume: a Verify there is enough ...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 153
    ... accept the identity you provided. • The PowerVault NX3500 system is down or has internal file system problems. • The mount command got through to...or netgroup is not in the export list for the volume it is trying to mount from the PowerVault NX3500 server. • Either the remote path or the local ...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 154
    ...in the exports list. If the server not responding due to a port mapper failure: • Check the PowerVault NX3500 status. • Check the network connection by trying... file systems related to the NFS through the PowerVault NX3500 user interface. If the issue is due to the directory, check ...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 155
    .... c In case all file system ACLs' are corrupted you can restore all data from the NAS replication partner. CIFS Client Clock Skew Description Cause ... the client to clock-synch with the Active Directory (as an NTP server) to avoid clock skews errors. Troubleshooting 155
  • Dell PowerVault NX3500 | Administrator's Guide - Page 156
    ...triggered. If this issue repeats frequently, contact Dell. Workaround CIFS Client Login Failure ...user is unknown in the Active Directory server, and the NAS system mapped this user to a guest user... that the user is listed in the Active Directory server the NAS is using. Alternatively, you can remove...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 157
    ... deleted after it is closed. Until then, the file appears in its original location but the system denies any attempt to open it. Notify the user who tried to open ... there is a violation of the sharing definition, the user receives an access denied error and this event is issued. Troubleshooting 157
  • Dell PowerVault NX3500 | Administrator's Guide - Page 158
    ... guest account is required for CIFS functionality. Configure the system guest account with a valid account. CIFS ... CIFS service is interrupted due to CIFS interlocking issues. CIFS client interlocking scenarios. System ... Maximum number of CIFS connections per NAS controller has been reached. 158 ...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 159
    ... reaches the maximum. In such a scenario, consider adding NAS controllers. The system is limited to two controllers. .... In this case rebalance the clients using the NAS Manager. • The system is in degraded state (one or more ... a Windows client: 1 Click Run. 2 Enter the NAS service IP and share name:...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 160
    ... Client accessed a share which refers to an inexistent directory in the NAS container. • The NAS system is restored from a backup or remote replication. During restore .... • The user accesses the wrong system due to similarity in name/IP . • The user is accessing a NAS container, which was made ...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 161
    .... , For each server: 1 Ping the server from a client on PowerVault NX3500 subnet and verify it responds. 2 Issue a request to the server from a client on the PowerVault NX3500 subnet and verify it responds. 3 Check ... ownership, set UID and GID at same time. Cause Workaround Troubleshooting 161
  • Dell PowerVault NX3500 | Administrator's Guide - Page 162
    NAS Container Security Violation Description Cause NAS container security violation. Selecting security ... ownership for a file on UNIX Security style container. The NAS container security style should reflect the... activity, split the data into separate NAS containers based on the main access protocol....
  • Dell PowerVault NX3500 | Administrator's Guide - Page 163
    ... issued when an NFS user does not have enough permissions for the file on a NAS container. File ownership is UID/UNIX and the user is not privileged...If the access is non-native, translation rules come to effect and it is recommended to contact Dell Technical Support. Workaround Troubleshooting 163
  • Dell PowerVault NX3500 | Administrator's Guide - Page 164
    ... it is part of the defined network or netgroups. Pay attention to pitfall scenarios, where the network netmask is not intuitive, for example, 192.175.255.254 is part of 192.168.0.0/12 but not of 192.168.0.0/16. 4 Once the mount succeeds, adjust the original options accordingly. 164 Troubleshooting
  • Dell PowerVault NX3500 | Administrator's Guide - Page 165
    ...error is usually the outcome of a communication error between the NAS system and the NIS/LDAP server.... in the logs. 2 Network test: a Try pinging the NAS from a client located in the same subnet as the NIS/... server from a client located in the same subnet as the NAS. If a packet loss is evident on one...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 166
    ..., it is recommended to apply a strict permission scheme to avoid this scenario. Workaround 1 If the NAS system is being restored, communicate the current status to the customer and instruct him to wait for the restore process to complete....
  • Dell PowerVault NX3500 | Administrator's Guide - Page 167
    ...write operations/modifications to these files. This event, by itself, does not require any administrative ... to modify a file on a read-only volume. NAS volume becomes read-only when it is set ... the volume returns to a simple, normal state. Inform the user(s) of the state of the NAS volume. Workaround...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 168
    ...because the source and destination systems topology are incompatible. The source and destination systems are incompatible for replication purposes. Upgrade the PowerVault NX3500 which is down. Cause Workaround Replication Destination Cluster is Busy Description ...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 169
    ... the file system is down in the destination system using the monitoring section of the NAS Manager. If the PowerVault NX3500 file system is not responding, administrators should start the system on the destination cluster. The replication ...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 170
    ... fails because file system of the destination NAS volume is not optimal. The administrators should check the system status of destination system using the monitoring section of the NAS Manager ... the NAS destination volume fails because the destination NAS volume is busy freeing up space. ...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 171
    ... destination cluster. Replication task fails since the system version of the NAS source volume is higher than the system version of the destination cluster. Administrators should ... the source and the destination NAS volumes fails due to an internal error. Contact Dell to resolve this issue...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 172
    ... volume fails because the file system of the source NAS volume is busy replicating other ... task fails because the file system of the source NAS volume is busy replicating other NAS volumes. The replication continues automatically when the file system releases part of the resources. The administrators...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 173
    ... of source NAS volume is down. The file system of the source NAS volume is down. Administrators should check if the PowerVault NX3500 is down in the ..., by checking the monitoring section of the NAS Manager. If the PowerVault NX3500 is down, the administrators should start the system ...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 174
    ... a group member consumes space, the actual usage of the group does not grow and the group limitation is not enforced. The PowerVault NX3500 quota enforcement is performed based on the UID and GID of the file (UNIX) or the SID and the GSID of the primary group ...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 175
    ... NAS system is incorrect. • No NTP server is defined for the NAS system. • The NTP server servicing the PowerVault NX3500 is either down or has stopped providing NTP services. • There are network problems communicating with the NTP server. Workaround 1 ...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 176
    ...Description A Linux/UNIX client is trying to mount a PowerVault NX3500 share using SMB (using ... the NFS protocol interfaces to access the PowerVault NX3500 DSFS systems from Linux/UNIX clients..... 2 Use NFS based interfaces to access the PowerVault NX3500. For example, from the NAGIOS Linux management ...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 177
    ... (new or old), accessing from specific network(s), cannot access the PowerVault NX3500 system. This issue is due to a conflict between the users' subnet ... UNIX credentials on nfs calls, add the sec=sys option to the PowerVault NX3500 mounts in the ubuntu fstab file. Workaround Troubleshooting 177
  • Dell PowerVault NX3500 | Administrator's Guide - Page 178
    ... Active Directory domain controllers are offline or unreachable. • System clock and Active Directory clock are out of sync. Workaround 1 Check the PowerVault NX3500 system event log in the NAS Manager for errors. 2 Verify that the user is not ...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 179
    ...is currently being executed. • The total number of snapshots reached the system limit. Workaround • For a manual request failure, retry taking or deleting ...Check the total number of snapshots in the system. If the number is in the thousands, delete a few snapshots and retry. Troubleshooting 179
  • Dell PowerVault NX3500 | Administrator's Guide - Page 180
    ... The system shutdown procedure is comprises of two separate processes: • Stopping the file system • Powering down the PowerVault NX3500 controllers The file system may take... sync its state to the local drive. Workaround If the file system has stopped and if one of the controllers...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 181
    ... Manager or open a remote terminal to the appliance. 2 On the NAS Manager, go to Data ProtectionNDMP�. include the IP address of the backup application. – In the NAS CLI, type view and ensure... is Stor@ge! To change the password: 1 Log in to the NAS Manager or open remote terminal to the appliance...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 182
    Error Received While Running the PowerVault NAS Configuration Utility Description Cause Workaround Error occurred while running the PowerVault NX3500 NAS Configuration Utility. The error could be caused by either hardware setup, network switch ...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 183
    ... NAS Configuration Utility Description Cause Cannot launch PowerVault NX3500 NAS Configuration Utility. Probable causes maybe: • ... multiple errors during a file system format. Probable causes may be: • Wrong SAN IPs are used in the PowerVault NAS Configuration Utility. • Wrong IQNs used while ...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 184
    ...wrong SAN IPs are used while running the PowerVault NAS Configuration Utility: 1 Verify that the MD discovery IP used while running the PowerVault NAS Configuration Utility is on the same subnet ...LUN size to meet or exceed the minimum required size. 3 Try to format the system. 184 Troubleshooting
  • Dell PowerVault NX3500 | Administrator's Guide - Page 185
    ... required minimum LUN count of 2. 3 Try to format the system. Troubleshooting Active Directory Configuration Description Cause ... time matches the domain time. 6 If multiple NAS systems are used, ensure that you set ... users' identity via Active Directory and local users database. Troubleshooting 185
  • Dell PowerVault NX3500 | Administrator's Guide - Page 186
    ... 2008, disable IE ESC. Troubleshooting DNS Configurations Description Cause Unable to connect to the PowerVault NX3500 using the system name ... Verify that the client IP information is set correctly. 2 Verify that the PowerVault NX3500 controller is configured to the correct DNS server. creation. 3...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 187
    ... Login Screen Description Cause Unable to connect to the NAS Manager and the login screen is blank....plugged in, and that utility power is present. 2 Check the NAS appliance event log for messages if ... power. For more information about the workaround, see "BPS Alarms" on page 193. Troubleshooting 187
  • Dell PowerVault NX3500 | Administrator's Guide - Page 188
    ...module replacement procedure, a BPS firmware upgrade may be required and is performed automatically by the NAS appliance after the service pack upgrade reboot. The firmware.... 2 Verify that USB cable between the BPS module and NAS appliance controller is connected. 3 Reboot the NAS...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 189
    ... require a 120 V input and HV models require a 208 V input. Turn on BPS by pressing the BPS power button. 3 If none of the above actions resolves the issue, contact Dell technical support. Troubleshooting 189
  • Dell PowerVault NX3500 | Administrator's Guide - Page 190
    ...(es). Identifying Controllers Description Workaround Identifying PowerVault NX3500 controllers. To identify a controller, use the LCD... Determining the IQN of the PowerVault NX3500 controllers using CLI. Using an ssh client and the NAS Management VIP log in to the , PowerVault NX3500 solution CLI as ...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 191
    ... Disks Description Workaround Determining which LUNs in the PowerVault NAS Manager are virtual disks in the Modular ...Add Luns. This page displays all LUNs that the PowerVault NX3500 cluster has access to (assigned to the PowerVault NX3500 host group). Each LUN can be identified using its world-wide ...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 192
    192 Troubleshooting
  • Dell PowerVault NX3500 | Administrator's Guide - Page 193
    ...steps in the Getting Started Guide. This chapter provides information about the external alarm conditions of the Dell backup ...). The Dell backup power supply (BPS) LED is solid amber with an audible alarm. Table ... it is replaced. Battery needs to be replaced. Contact Dell. Input AC over Utility RMS...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 194
    ... maximum allowable limits. Beeping Contact Dell. Contact Dell. Contact Dell. Inverter AC over voltage ... abnormally high inverter output voltage levels. Contact Dell. UPS has detected Beeping Inverter AC under voltage abnormally low inverter output voltage levels Contact Dell. 194 BPS Alarms
  • Dell PowerVault NX3500 | Administrator's Guide - Page 195
    ... circuit Description Audible Corrective Action Contact Dell. Indicates that the UPS Beeping has detected ...temperature defined by Hardware. Fatal EEPROM fault Contact Dell. Set in parallel with Continuous Contact .... UPS has detected that Continuous Contact Dell. one or more fans are not functioning ...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 196
    ... overload Description Audible Corrective Action Load levels are at or Slow Contact Dell. have exceeded the intermittent configurable threshold limit for a Level... the last battery test. Slow Replace the battery. Contact intermittent Dell. Slow Check the utility power. intermittent Input AC Utility ...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 197
    NAS Setup Worksheet PowerVault NAS Configuration Utility Information Requested Storage Array Identification ...Client Client Client Client Client Client NX3500 Contoller Discovery Controller 1 IP Subnet ...Internal/Private Network Group 1 NAS cluster name PowerVault NAS Configuration Utility Results ...
  • Dell PowerVault NX3500 | Administrator's Guide - Page 198
    PowerVault NAS Configuration Utility NAS Cluster IP Allocation NAS controller 1 IQN .../Peer Internal/Peer NOTE: Use the IQNs recorded from the PowerVault NAS Configuration Utility to complete your ... station: • Verify IPv6 enabled • Install PowerVault NAS Configuration Utility Switch topology ...



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Dell PowerVault NX3500 Manual